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Thailand - Telecoms, Mobile and Broadband - Statistics and Analyses

Thailand - Telecoms, Mobile and Broadband - Statistics and Analyses

Penetration in the fixed line market in Thailand has been declining at a significant and increasing rate over the past five years. A major reason for this is due to the dominance of the mobile segment and the growth of the mobile broadband segment. The market is predicted to further decline over the next five years to 2024 as both mobile and mobile broadband penetration continue to increase.

There is strong interest to establish Thailand as a data centre hub to serve the region. The size, capacity and spread of existing data centres in the Greater Mekong Subregion (GMS) outside of Thailand is small compared with Thailand. Power stability is still a problem there to some extent, while network performance and quality limited due to restricted fibre connectivity. This is restricting customers migrating to colocation or cloud services within data centres.

The Thailand 4.0 vision has been developed from a realization that digital technologies can drive socio-economic development and economic growth of countries.

As a part of its Thailand 4.0 initiative the country had set itself the target of creating at least 100 smart cities within its borders over the next two decades.

The expansion of broadband internet in Thailand in the early stages saw widespread adoption of Digital Subscriber Line (DSL) services, together with some significantly lesser deployment of the cable modem option, as well as some broadband wireless access. The transition to these other technology platforms had previously been inhibited by the Thai regulatory environment which saw ISPs unwilling to invest heavily in the necessary infrastructure.

Fibre-to-the-home (FTTH) continues to grow strongly in major metropolitan areas. AIS commercially launched its residential fibre broadband service, ‘AIS Fibre’, offering connection speeds of up to 1Gbps via FTTH.

The Thailand market has witnessed reasonably strong growth in the fixed broadband market over the past few years from a relatively small base. However fixed broadband penetration remains relatively low compared to other developed Asian telco markets due to a limited number of fixed lines and the dominance of the mobile platform. Over the next five years to 2024 strong but gradually declining growth is predicted as the major providers continue to rollout their fibre networks.

Thailand’s mobile market is highly developed and has experienced strong growth over the last seven years, however growth has become much slower over the past few years due to the heightened level of maturity.

Very slow growth is predicted over the next five years to 2024 with annual growth rates further easing. The market will be constrained from higher growth due to a saturated mobile subscriber market and strong local competition.

Thailand is making good progress towards the launch of 5G services. In late 2018 the National Broadcasting and Telecommunications Commission (NBTC) allowed operators to use the 26GHz spectrum range for the first round of 5G technology.

MNVOs in Thailand are generally struggling to compete with bigger rivals amid highly intense competition.

Thailand has seen a very rapid increase in mobile broadband penetration over the past six years driven by strong growth of 4G mobile subscribers. Slowing growth is predicted over the next five to seven years to 2024. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks and improving tariffs due to strong competition.

Key Developments

The fixed line market remains underdeveloped and penetration has been declining over the past five years.
There is strong interest to establish Thailand as a data centre hub to serve the region.
Strong growth in the fixed broadband market over the past few years from a relatively small base.
Fibre-to-the-home (FTTH) continues to grow strongly in major metropolitan areas.
Over the next five years to 2024 slower and declining fixed broadband growth is predicted.
MNVOs in Thailand are generally struggling to compete with bigger rivals.
The Thailand market is now moving towards 5G.

Key companies mentioned in this report:

TOT Corp; CAT Telecom; True Corp; True Move; TT&T; AIS; DTAC; Thaicom, Triple T Broadband; AIS; DTAC; Cable Thai (CTH).


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – 2019 (e)
    • COUNTRY OVERVIEW
      • Background and economy
  • Telecommunications market
    • MARKET OVERVIEW AND ANALYSIS
    • REGIONAL ASIAN MARKET COMPARISON
    • BACKGROUND
  • Regulatory environment
    • HISTORIC OVERVIEW
      • Telecommunications Act 2001
      • Ministry of Information and Communications Technology (MICT)
    • REGULATORY AUTHORITY
      • National Telecommunications Commission (NTC)
      • National Broadcasting and Telecommunications Commission (NBTC)
      • Master Plans (including Frequency Allocation Master Plan)
  • Fixed network operators
    • INTRODUCTION
    • TOT CORP
    • TRUE CORP
      • Overview
        • Table Historic - True's fixed-line subscribers – 2004 – 2016
      • TrueOnline
    • ADVANCE INFORMATION SERVICES (AIS)
  • Telecommunications infrastructure
    • FIXED LINE SUBSCRIBERS AND MARKET FORECAST
      • Table Fixed Line Subscriptions and Penetration – 2009 – 2024
      • Table Historic - Fixed lines and Penetration – 1995 – 2006
    • GOVERNMENT INFRASTRUCTURE PROJECT
    • INTERNATIONAL INFRASTRUCTURE
      • Overview
      • Submarine cable networks
      • Satellite networks
    • DATA CENTRES
      • Overview
      • Providers
        • Table Inet - Data Centres
        • Table TCC Technology- Data Centres
      • Government Developments
    • SMART INFRASTRUCTURE
      • Internet of Things (IoT)
      • Smart cities
      • Smart grids
  • Broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market overview and analysis
      • Fixed broadband statistics and forecast
        • Table Fixed Broadband Subscribers (with Forecast) –2009 – 2024
        • Table Historic - Fixed broadband subscribers and penetration – 2001 – 2007
        • Table Historic - DSL subscribers – 2002 – 2014
        • Table International internet bandwidth – 2008 – 2018
        • Table Lit/Equipped International Bandwidth Capacity – 2014 – 2018
    • FIXED BROADBAND SERVICE PROVIDERS
      • Table Fixed broadband subscribers by Operator and market share – 2019
      • True Online True Internet Corp
        • Table TrueOnline's Fixed Broadband Subscribers – 2008 – 2019
      • AIS
        • Table AIS Fixed Broadband Subscribers – 2015 – 2019
        • Table AIS: Fixed Broadband ARPU – 2018 – 2019
      • Triple T Broadband
    • FIBRE-TO-THE-PREMISES (FTTP) AND FIBRE-TO-THEHOME (FTTH)
      • Table Historic- Fibre-based broadband subscribers – 2010 – 2014
    • OTHER FIXED BROADBAND SERVICES
      • WiFi
      • Community projects
  • Digital economy
    • E-GOVERNMENT
    • E-PAYMENTS
    • E-COMMERCE
    • E-HEALTH
  • Digital media
    • PAY TV
    • VIDEOSTREAMING / IPTV
      • Major players
  • Mobile communications
    • MARKET OVERVIEW AND ANALYSIS
      • Table Percentage of Population Covered by Type of Mobile Network
    • MOBILE STATISTICS
      • General statistics and forecast
        • Table Mobile Subscribers and Penetration (with Forecast) –2009 – 2024
        • Table Historic - Mobile subscribers, penetration and annual growth – 1999 – 2007
      • Mobile broadband statistics and forecast
        • Table Mobile Broadband Subscribers and Penetration (with Forecast) –2009 – 2024
    • REGULATORY ISSUES
      • National security
      • Spectrum
      • Tariffs
      • SIM Card Registration
    • MOBILE INFRASTRUCTURE
      • Mobile technologies
      • 3G and 4G
      • 5G
      • Vo-WiFi
    • MAJOR MOBILE OPERATORS
      • Operators
        • Table Mobile operators and systems
        • Table Mobile subscribers by Mobile Operator and Market Share – 2019
      • Advanced Info Service (AIS)
        • Table AIS – total revenue and annual change – 2014 - 2018
        • Table Historic – AIS subscribers and market share – 2004; 2007 – 2013
        • Table AIS: subscribers (millions) –2014 - 2019
        • Table AIS: ARPU (postpaid, prepaid and blended) –2007 – 2019
      • DTAC
        • Table DTAC: mobile subscribers (millions) –2007 – 2019
        • Table DTAC: ARPU (postpaid, prepaid and blended) –2008 – 2018
        • Table DTAC – total revenue and annual change – 2018 - 2019
      • TrueMove
        • Table TrueMove– total revenue and annual change – 2016 - 2018
        • Table True Move: mobile subscribers (millions) –2008 – 2019
        • Table Historic - True Move: ARPU (postpaid, prepaid and blended) –2007 – 2014
      • Telephone Organization of Thailand Corp (TOT)
        • Table Historic - TOT's fixed-line subscribers – 2005 – 2013
      • Communications Authority of Thailand (CAT)
      • TT&T
      • Jas Mobile
      • MVNOs

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