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Telecoms, Mobile and Broadband - Mauritius - Market Insights and Statistics

Mauritius - Telecoms, Mobile and Broadband - Market Insights and Statistics

Solid FttP progress made to fulfil the 2020 broadband program

This report provides a comprehensive overview of trends and developments in Mauritius's telecommunications market.

Subjects covered include:

Key statistics;
Market and industry overviews;
The impact of the global economic crisis;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
Telecoms operators privatisation, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development, including FttC and FttP;
Mobile voice and data markets;
Internet and broadband development, including IPTV, triple play;
Broadband pricing trends, including 3G mobile;
Digital media (voice/data, fixed/wireless/mobile).

The island nation of Mauritius benefits from an advanced and innovative telecom sector. It was the first market in the greater Africa region to launch cellular systems (in 1989), the first to provide commercial 3G mobile service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first to launch IPTV services (2006). 4G services based on LTE have also been launched, providing data at up to 100Mb/s.

With strong tourism and financial services sectors, Mauritius's economy is expected to continue growing at more than 4% per year.

The incumbent telco, Mauritius Telecom has been partially privatised and now benefits from the scale and technical prowess of France Telecom/Orange, which holds a 40% interest in the operator. All sectors of the market are open to competition. Served by a modern, digital fixed-line network, fibre optic submarine cables for international connectivity, three mobile networks, a number of broadband and other service providers, Mauritius is successfully pursuing a policy to make telecommunications the fifth pillar of its economy and to become a regional telecom hub with Singapore as a role model. The government has been active in promoting its national broadband policy, and also been instrumental in securing infrastructure upgrades, including an upgrade for satellite connectivity to Rodrigues, which became operational in mid-2013.

The mobile market, with penetration at 122%, is migrating from voice to data services. There are three GSM networks Orange (Mauritius Telecom in partnership with France Telecom/Orange), Emtel (operated by Millicom International) and Mahanagar, a subsidiary of India's MTNL which is also the islands second fixed-line operator using CDMA2000 technology.

The highest growth rates are currently seen in the mobile broadband sector, where HSPA and EV-DO based 3G services are competing with fixed-line DSL and other wireless broadband offerings, including WiMAX. FttC and FttP rollouts are in progress and have already brought 100Mb/s connections to businesses, with nearly nationwide coverage planned for 2015. The landing of a second international submarine fibre optic cable has brought prices down further in a broadband market that was already one of Africa's most developed.

Market highlights:

Mauritius Telecom aims to expand the reach of its FttP network to 50,000 households by the end of 2014, with FttP delivering 30Mb/s services to 60% of households by 2015, scaling up to 100Mb/s nationally by 2020 as part of the National Broadband Policy 2012-2020; telecom sector's share of overall ICT revenue continues to fall; regulator reduces price international private leased circuits by 16%, effective from early 2014; regulator sets up an internet service capped at Rs200 per month to encourage connectivity, subsidised by the Universal Service Fund; report includes telcos operating data to Q1 2014, regulators, market data to December 2013, market developments to May 2014.

Estimated market penetration rates in Mauritius's telecoms sector end-2013
Market | Penetration rate
Mobile | 121%
Fixed | 26%
Internet | 47%
(Source: BuddeComm based on various sources)

Companies covered in this report:

Mauritius Telecom (France Telecom, Orange);
Mahanagar Telephone (Mauritius) Ltd (MTNL);
Emtel (Millicom);
Bharat Telecom;
Network Plus;
DCL Internet;
Outremer Telecom.


1. Executive summary
2. Key statistics
3. Telecommunications market
3.1 Market analysis
4. Regulatory environment
4.1 Telecommunications Act 1998
4.2 Information and Communication Technology Act 2001
4.3 National Telecommunications Policy (NTP 2003, 2004)
4.4 National Broadband Policy 20122020
4.4.1 NTP targets
4.5 Regulatory authority
4.5.1 ICTA
4.6 Electronic Transaction Act
4.7 Cybercrime Act
4.8 ICT sector incentives, taxes
4.9 Telecom sector liberalisation in Mauritius, licensing
4.10 Interconnection
4.11 Universal Service Fund
5. Fixed network operators in Mauritius
5.1 Mauritius Telecom
5.1.1 Privatisation
5.1.2 IPO
5.1.3 Network infrastructure
5.2 Mahanagar (MTML)
5.2.1 Network infrastructure
5.3 Fixed-line statistics
6. International infrastructure
6.1 Submarine fibre
6.1.1 SAT-3/WASC/SAFE
6.1.2 Cost of international bandwidth
6.1.3 LION, Seacom, EASSy
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Personal computers
7.3 Cyber City Project
7.4 ISP market
7.4.1 Orange (Telecom Plus)
7.4.2 Nomad (Network Plus)
7.4.3 DCL Internet
7.4.4 MTML
7.5 Internet Exchange Point (IXP)
8. Broadband market
8.1 ADSL
8.2 WiFi
8.3 WiMAX
8.3.1 Nomad
8.3.2 Other projects
8.4 EV-DO
8.5 Fibre-to-the-Premise (FttP)
9. Digital economy
9.1 Voice over internet protocol (VoIP)
9.2 Business process outsourcing
9.3 NetTV
9.4 IPTV, triple play (My.T)
9.5 Digital TV (DTT)
9.6 E-government
10. Mobile communications
10.1 Overview of the Mauritian mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 Orange (MT, Cellplus)
10.2.2 Emtel
10.2.3 Mahanagar (MTML)
10.3 Mobile data services
10.4 Third generation (3G)
10.5 Long-term Evolution (LTE)
10.6 Mobile broadband pricing
10.7 Mobile content and applications
10.7.1 Mobile TV
10.7.2 Mobile banking
11. Forecasts
11.1 Forecasts mobile market 2013; 2016
11.2 Notes on scenario forecasts
12. Related reports
Table 1 Country statistics Mauritius 2013 (e)
Table 2 Fixed-line network statistics 2013
Table 3 Internet provider statistics 2013
Table 4 Internet and social media user statistics 2013
Table 5 Mobile statistics 2013
Table 6 National telecommunications authority
Table 7 ICT and telecom sector revenue 2008 - 2012
Table 8 Fixed-line voice traffic 2009 - 2013
Table 9 Mauritius Telecom Group financial results 2004 - 2012
Table 10 Historic - Fixed lines in service and teledensity 1999 - 2004
Table 11 Fixed lines in service and teledensity 2005 - 2015
Table 12 Historic - Internet subscribers and penetration rate 1999 - 2004
Table 13 Internet subscribers and penetration rate 2005 - 2015
Table 14 Internet subscribers by type 2006 - 2013
Table 15 International internet bandwidth 1999 - 2012
Table 16 Broadband subscribers by type 2004 - 2014
Table 17 Broadband penetration (fixed and mobile) 2006 - 2014
Table 18 Telecom Plus broadband subscribers 2009 - 2014
Table 19 MT ADSL and dial-up subscribers 2005 - 2012
Table 20 Wireless broadband subscribers 2009 - 2014
Table 21 My.T triple play pricing 2008 2013
Table 22 Historic - Mobile subscribers and penetration rate 1995 - 2004
Table 23 Mobile subscribers and penetration rate 2005 - 2015
Table 24 Mobile voice traffic 2006 - 2015
Table 25 Mobile subscribers: prepaid and contract 2009 - 2013
Table 26 Orange mobile subscribers 2011 - 2013
Table 27 Emtel mobile subscribers 2010 - 2013
Table 28 SMS traffic 2006 - 2014
Table 29 Orange mobile data/3G broadband post-paid pricing 2008/09, 2011 - 2013
Table 30 Emtel mobile data/3G broadband pricing 2011
Table 31 MTML EV-DO mobile broadband pricing 2012
Table 32 Forecast mobile subscribers 2013; 2016
Chart 1 Fixed lines in service and teledensity 2005 2015
Chart 2 Internet subscribers and penetration rate 2005 2015
Chart 3 Internet subscribers by type 2006 2013
Chart 4 Broadband subscribers by type 2004 2014
Chart 5 Mobile subscribers and penetration rate 2005 - 2015
Chart 6 Mobile subscribers: prepaid and contract 2009 2013
Exhibit 1 Telecommunications licences in Mauritius 2008 - 2012

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