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Telecoms, Mobile and Broadband - Market Insights and Forecasts - Ghana

Telecoms, Mobile and Broadband - Market Insights and Forecasts - Ghana

Imminent LTE launch to strengthen the fast-developing mobile broadband segment

Ghana was one of the pioneering countries in Africa for liberalising and deregulating its telecoms sector. The privatisation of Ghana Telecom in 1996 was the catalyst for an extraordinary growth in market competition across the mobile, internet and fixed-line segments. Vodafone took over Ghana Telecom in 2008, while the second national operator Westel was became a member of the Zain Group, one of Africa’s leading mobile operators which was in turn taken over by Bharti Airtel in 2010.

The landing of additional submarine fibre optic cables in recent years dramatically increased international bandwidth. This has had a knock-on effect on consumer pricing. IT Sparkle has also built an IP hub in Accra, channelling more traffic locally than through European hubs. Improved international connectivity, combined with the continuing roll-out of national fibre backbone networks by a number of players (and part funded by government programs) is continuing to revolutionise the country’s broadband market, and pave the way for the convergence of technologies and services.

Ghana was among the first countries in the region to connect to the internet and to introduce DSL services. The sector is highly competitive, with a large number of ISPs licensed although a few players alone control most of the market. Most growth is in wireless and mobile broadband, which account for the vast majority of connections.

The vibrant mobile market has six competing operators, including the regional heavyweights MTN, Vodafone, Bharti Airtel and Millicom. While the voice market is saturated, there is enormous growth potential for mobile data services, and so operators have concentrated investments in broadening their HSPA and LTE footprints.

Key developments:

Fifth international submarine fibre optic cable launched; Ghana Information Communication Technology Council set up to guide the ICT sector; fibre optic backbone network in the Eastern Corridor opens; WHO-sponsored eHealth system developments; bandwidth cost plummets to a tenth of the price in 2007; mobile operators ordered to repeat SIM card registration following widespread use of fake IDs during the process; Thuraya to provide mobile satellite services for Airtel Ghana; regulator’s fines on MNOs for QoS issues stimulate additional investments; mobile broadband services representing majority of internet connections; areas; regulator’s market data to May 2014; telcos’ operating data to Q2 2014; market developments into 2014.

Companies and subsidiaries covered in this report include:

Vodafone (Ghana Telecom); Bharti Airtel (Zain/Celtel, Westel); Capital Telecom; Globacom, Main One; VoltaCom; Phase3 Telecom; Suburban Telecom; MTN Ghana; Millicom Ghana (Tigo); Expresso Telecom (Sudatel, Kasapa); Globacom (Glo Mobile); Thuraya; Network Computer Systems (NCS); InternetGhana; Africa Online; BusyInternet; Linkserve; IDN; Infinite Stream Ghana; Electricity Corporation of Ghana (ECG); Cactel Communications; O3b Networks; Internet Solutions; Phase3 Telecom.

Data in this report is the latest available at the time of preparation and may not be for the current year


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2014 (e)
    • Table Fixed-line network statistics - 2014 (May)
    • Table Internet provider statistics - 2014
    • Table Internet, broadband and social media user statistics - 2013 (e)
    • Table Mobile statistics - 2014 (may)
    • Table National telecommunications authority
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF GHANA'S TELECOM MARKET
      • Table Fixed-line and mobile services revenue - 2010 - 2012
  • REGULATORY ENVIRONMENT
    • REGULATORY AUTHORITY
      • National Communications Authority (NCA)
    • WEST AFRICAN COMMON REGULATORY FRAMEWORK 2005
    • NEW COMPETITION FRAMEWORK 2006
    • ELECTRONIC COMMUNICATIONS ACT
    • ELECTRONIC TRANSACTION ACT
    • UNIVERSAL SERVICE
    • GHANA INVESTMENT FUND FOR TELECOMMUNICATIONS (GIFTEL)
      • The eCARE project
    • TELECOM SECTOR LIBERALISATION
    • VOICE OVER INTERNET PROTOCOL (VOIP)
    • FIXED-LINE LICENCE CONDITIONS
  • FIXED NETWORK OPERATORS
    • FIXED-LINE STATISTICS
      • Table Historic - Fixed lines in service and teledensity - 1999 - 2004
      • Table Fixed lines in service and teledensity - 2005 - 2015
    • GHANA TELECOM (VODAFONE)
      • Table Fixed-line subscribers by operator - 2011 - 2014
      • First privatisation 1997-2007
      • The Telenor period, 2003-2005
      • Second privatisation 2008
      • Services
      • Tariffs
        • Table Vodafone Ghana prepaid fixed-line tariffs - July 2012
      • Network infrastructure
      • Wireless Local Loop (WLL)
      • National fibre backbone
    • BHARTI AIRTEL (ZAIN,WESTEL)
      • Nationalisation 2006
      • Re-privatisation 2007
    • CAPITAL TELECOM LTD (DEFUNCT)
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • PUBLIC PAYPHONES
    • FIBRE BACKBONE INFRASTRUCTURE
    • INTERNATIONAL INFRASTRUCTURE
      • Table International bandwidth - 2001 - 2013
    • SUBMARINE FIBRE OPTIC CABLES
    • SAT-3/WASC SUBMARINE FIBRE
      • Glo-1
      • Main One
      • WACS
      • ACE
  • INTERNET MARKET
    • OVERVIEW
    • EHEALTH
      • Internet statistics
        • Table Internet users and penetration rate - 2000 - 2014
        • Table Fixed-line internet subscribers - 2005 - 2014
    • FACEBOOK AND LINKEDIN
    • PC PENETRATION, AFFORDABLE COMPUTER PROGRAMS
    • PUBLIC INTERNET ACCESS VENUES (PAVS)
      • Shared access centres
      • Mobile Telecentre To-Go
    • DIAL-UP
      • Table Dial-up internet subscribers - 2005 - 2010
    • ISP MARKET
      • Major ISPs
      • Ghana Internet Service Providers Association (GISPA)
      • Ghana Internet Exchange Point (GIX)
  • BROADBAND MARKET
    • OVERVIEW
    • BROADBAND STATISTICS
      • Table Fixed-line broadband subscribers - 2005 - 2015
    • ADSL
      • Table DSL subscribers - 2005 - 2014
    • WIRELESS BROADBAND
      • iBurst
      • WiMAX
      • WiFi
      • EV-DO
    • POWERLINE COMMUNICATION (PLC)
    • INTERNET VIA SATELLITE
    • MOBILE BROADBAND
      • Table Wireless broadband subscribers and penetration - 2009 - 2014
    • O3B
    • DOMESTIC BACKBONE NETWORK INFRASTRUCTURE
      • Ghana National Public Data Network (DataNet)
      • GT FastNet
      • VoltaCom
      • Internet Solutions (IS)
      • Phase3 Telecom
      • Electronic Data Interchange
      • VSAT networks
  • DIGITAL MEDIA
    • CONVERGENCE
      • VoIP telephony
      • Broadband TV (IPTV)
      • E-commerce
      • E-government, e-Ghana project
      • E-learning
  • MOBILE COMMUNICATIONS
    • OVERVIEW OF GHANA'S MOBILE MARKET
      • Mobile statistics
        • Table Historic - Mobile subscribers and penetration rate - 1999 - 2004
        • Table Mobile subscribers and penetration rate - 2005 - 2015
        • Table Overview of mobile network launch dates
        • Table Mobile voice subscribers by operator - 2011 - 2014
        • Table Mobile voice subscriber market share by operator - 2011 - 2014
    • REGULATORY ISSUES
      • Licensing
      • Tariffs
      • Interconnect
      • Taxation
      • Mobile Number Portability (MNP)
        • Table Cumulative mobile number portings - 2011 - 2013
      • Infrastructure sharing
      • Roaming
      • Registration of subscriber details
      • Billing
    • MAJOR MOBILE OPERATORS
      • Vodafone (Ghana Telecom, OneTouch)
        • Table Vodafone Ghana subscribers - 2008 - 2014
      • MTN Ghana (formerly ScanCom, Spacefon Areeba)
        • Table MTN Ghana financial data - 2011 - 2013
        • Table MTN Ghana mobile subscribers - 2012 - 2014
      • Tigo (Millicom Ghana, Mobitel)
      • Expresso (Kasapa Telecom)
      • Bharti Airtel (Zain/Celtel, Westel)
      • Glo Mobile
    • AVERAGE REVENUE PER USER (ARPU)
      • Table MTN Ghana ARPU - 2002 - 2014
      • SMS
      • GPRS, EDGE, WAP
      • Mobile TV
    • THIRD GENERATION (3G)
      • Mobile for healthcare
      • Mobile data services
        • Table Mobile data subscribers by operator - 2013 - 2014
    • LONG-TERM EVOLUTION (LTE)
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile money transfer
    • LOCAL HANDSET MANUFACTURING
    • SATELLITE MOBILE
  • FORECASTS
    • FORECAST - MOBILE MARKET 2014; 2017
      • Table Forecast mobile subscribers - 2014; 2017

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