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Telecoms, Mobile, Broadband and Forecasts - Hong Kong

3G/4G and FttX continue to fuel the demand for data in Hong Kong

Hong Kong, a Special Administrative Region (SAR) of China, has built one of the most sophisticated and dynamic telecommunications markets in the world. Hong Kong’s regulator, the Office of the Communications Authority (OFCA), has played a major role in developing the telecom sector. The country has put in place substantial infrastructure which supports one of the world’s highest population penetration of mobile and fixed telephone services at around 240% and 47% respectively. In addition to Hong Kong’s strong technology edge, its close geographical proximity to mainland China makes it a key gateway for all foreign telecom companies and equipment vendors. Hong Kong is also a key regional telecommunications hub and is the landing point for a number of strategically important submarine cables.

Hong Kong supports access to broadband connectivity for more than 80% of all households. The number of broadband subscribers represents about 75% of the total internet subscriber base. The extensive FttX, DSL and cable coverage coupled with a large optical fibre footprint has driven the market for triple play services and IPTV.

The mobile market continues to evolve as all operators have now launched LTE services. The strong up-take in 4G has seen an encouraging lift in ARPU due to operators changing their approach to pricing plans, which has inevitably mitigated accelerated declines in SMS traffic volumes.

Key Highlights:

Fixed line subscriptions decline, impacted among other things by increased VoIP usage;
Fixed broadband growth slows as household penetration passes 80%;
Fibre-based services account for 80% of all broadband subscriptions making Hong Kong a world leader in connection speeds and competitive pricing;
3G/4Gsubscriptions consist of close to 70% of the total mobile base;
Data contributions to mobile revenue exceed 50%;
The average 2.5G/3G/4G subscriber used around 1,000Mbytes per month in 2013;
CSL launched the first commercial VoLTE service in Hong Kong at end-2013;
PCCW/HKT completed the acquisition of rival mobile operator CSL in May 2014.

Data in this report is the latest available at the time of preparation and may not be for the current year


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics Hong Kong - 2013
    • Table Telecommunications revenue and investment - 2012 (e)
    • Table Telephone network statistics - April 2014
    • Table Internet statistics - 2013
    • Table Broadband statistics - March 2014
    • Table Mobile statistics - April 2014
    • Table National telecommunications authorities
    • COUNTRY OVERVIEW
      • Background
      • Hong Kong's economy
        • Table Hong Kong's real GDP growth rate - 2008 - 2015
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF HONG KONG'S TELECOM MARKET
      • Table Hong Kong telecom service revenue and capex - 1994 - 2012
    • COMPETITION IN THE MARKET
      • Table Number of telecoms operators by category - March 2013
      • Table Licensees and issue dates - April 2013
      • PCCW/HKT's acquisition of CSL
    • MARKET PRICING
      • 2008
      • 2011
    • FOCUS ON INNOVATION IN A MATURE MARKET
  • REGULATORY ENVIRONMENT
    • OVERVIEW
    • OFCA (OFFICE OF THE COMMUNICATIONS AUTHORITY)
      • OFTA (Office of the Telecommunications Authority)
    • REGULATORY DEVELOPMENTS - 2000-2013
  • FIXED NETWORK MARKET
    • FIXED-LINE AND MOBILE PHONES
      • Table Fixed line versus mobile subscriptions and penetration rates - 1998 - 2014
    • FIXED TELECOMMUNICATIONS SERVICES - BACKGROUND
      • Fixed-line statistics by business and residential subscribers
        • Table Fixed-line telephony subscribers - 2000 - 2014
        • Table External fixed-line telephone traffic volume in minutes - 1997 - 2012
      • IP telephony statistics by business and residential subscribers
        • Table IP telephony subscribers - 2007 - 2014
  • MAJOR OPERATORS
    • PACIFIC CENTURY CYBERWORKS (PCCW) / HKT
      • Company overview
      • Company background
      • Financial statistics
        • Table PCCW consolidated revenue, EBITDA and profit US$ - 2001 - 2013
        • Table PCCW core revenue US$ - 2006 - 2013
        • Table PCCW TSS revenue US$ - 2008 - 2013
      • Operations statistics
        • Table PCCW exchange lines in service - 2003 - 2014
        • Table PCCW - fibre broadband subscribers - 2003 - 2014
        • Table PCCW 2G and 3G subscribers - 2005 - 2012
        • Table PCCW prepaid and postpaid subscribers - 2005 - 2014
        • Table PCCW 3G and blended ARPU - 2007 - 2014
    • CITY TELECOM (HK) LTD (HKBN)
      • Company overview
        • Table City Telecom revenue and profit - 2001 - 2011
      • Company background
        • Table Hong Kong Broadband - residential broadband subscribers - 2010 - 2013
    • HUTCHISON TELECOM HONG KONG HOLDINGS (HTHKH)
      • Company overview
      • Company background
      • Financial statistics
        • Table HTHKH revenue and profit - 2006 - 2013
        • Table HTHKH mobile service revenue for data, voice, roaming - 2010 - 2013
      • Operational statistics
        • Table Hutchison mobile subscribers and annual change - 1998 - 2014
        • Table Hutchison 3G mobile subscribers and annual change - 2004 - 2008
        • Table HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
        • Table Hutchison postpaid ARPU - 2010 - 2014
        • Table HTHKH frequency allocations - 2012
    • WHARF T&T HONG KONG (I-CABLE)
      • Company overview
      • Company background
      • Financial statistics
        • Table i-Cable revenue and profit - 2005 - 2013
      • Operational statistics
        • Table Wharf T&T fixed-line, i-Cable broadband and pay TV subscribers - 2001 - 2013
    • CSL
      • Company overview
      • Company background
      • Operational statistics
        • Table Hong Kong CSL subscribers and annual change - 1998 - 2005
        • Table New World Mobility subscribers and annual change - 1998 - 2005
        • Table CSL New World subscribers and annual change - 2006 - 2013
    • CHINA MOBILE HONG KONG (PEOPLES)
      • Table Peoples (China Mobile Hong Kong) subscribers and annual change - 1998 - 2013
    • SMARTONE-VODAFONE
      • Company overview
      • Company background
      • Financial statistics
        • Table SmarTone revenue and profit - 2002 - 2014
        • Table SmarTone - ARPU and data contribution - 2002 - 2014
      • Operational statistics
        • Table SmarTone subscribers and annual change - 1998 - 2014
        • Table SmarTone - 3G subscribers - 2004 - 2012
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • SUBMARINE CABLE NETWORKS
      • Table Major submarine cables with landing points in Hong Kong - 2013
      • Table External telecommunications facilities capacity of Hong Kong - 2000 - 2013
  • INTERNET MARKET
    • OVERVIEW
    • INTERNET STATISTICS
      • Table Historical - Internet users and subscribers - 1996 - 2004
      • Table Internet users and penetration - 2005 - 2013
      • Table Internet subscribers and penetration - 2005 - 2013
      • Table Narrowband internet access subscribers - 2000 - 2014
    • INTERNET TRAFFIC VOLUME
      • Table Internet traffic volume (PSTN and broadband) - 1997 - 2013
      • Table Use of international private leased circuits (IPLCs) - 2002 - 2013
    • DOMAIN NAMES
      • Table Registered domain names - 2004 - 2013
    • INTERNET CONTRIBUTION TO GDP
  • BROADBAND MARKET
    • BACKGROUND
    • OVERVIEW
    • BROADBAND STATISTICS
      • Table Broadband internet access subscribers - 2000 - 2014
      • Table Prepaid and leased line internet access subscribers - 2000 - 2014
      • Table Broadband subscribers and households - February 2014
      • Table Broadband internet traffic volume - 2000 - 2013
    • BROADBAND PERFORMANCE PLEDGES
      • Table Broadband performance pledges - Q4 2012
    • DIGITAL 21 IT STRATEGY
      • Table Digital 21 Strategy - key indicators - April 2013
    • BROADBAND SURVEY RESULTS
      • Saïd Business School
        • Table Broadband ranking evolution top 10 countries - 2008 - 2010
      • Akamai Technologies
    • FTTB/FTTH BUILDING REGISTRATION SCHEME
    • BROADBAND TECHNOLOGIES
      • Overview
        • Table Broadband subscribers by operator - 2007 - 2012
      • Cable modems
        • Table Cable modem internet subscribers - 2000 - 2014
      • Digital subscriber line (DSL)
        • Table DSL subscribers - 1999 - 2014
      • Fibre to the home (FttH)
        • Table FttX subscribers - 2001 - 2014
      • Wireless access
    • MAJOR BROADBAND OPERATORS
      • i-Cable Communications (Hong Kong Cable Television Ltd)
        • Table i-Cable broadband and VoIP subscribers and penetration - 2000 - 2012
        • Table i-Cable cable TV subscribers, penetration and ARPU - 1995 - 2012
      • Hong Kong Broadband Network Services (City Telecom - CTInets)
        • Table HKBN triple play subscribers, ARPU and IDD traffic volume - 2003 - 2012
      • PCCW
        • Table PCCW broadband subscribers - 2000 - 2012
        • Table PCCW NOW TV subscribers and ARPU - 2003 - 2012
      • SmarTone Broadband Services
    • BROADBAND TELEVISION IN HONG KONG
      • Internet protocol TV (IPTV)
        • Table IPTV subscribers - 2003 - 2012
      • Cable television (CATV)
        • Table Cable television subscribers - 2000 - 2013
  • DIGITAL MEDIA / DIGITAL ECONOMY
    • TELEVISION BROADCASTING
      • Overview
        • Table Broadcasting service statistics - October 2013
        • Table TV household penetration by licence type - December 2013
        • Table TV broadcasting licensees - March 2013
        • Table TV channels provided by all TV licensees in Hong Kong - 2000 - 2012
      • Transmission modes
        • Table Hong Kong households' TV coverage by transmission modes - December 2009
        • Table Digital terrestrial television population coverage - 2007 - 2011
      • Pay TV
        • Table Pay TV subscribers - 2000 - 2010
      • Free-to-air (FTA) television
  • MOBILE COMMUNICATIONS
    • OVERVIEW
    • MARKET STATUS 2013
    • MOBILE STATISTICS
      • Mobile subscribers 1984-2012
        • Table Historical -Mobile subscribers, annual change and penetration - 1984 - 2005
        • Table Mobile subscribers, annual change and penetration - 2006 - 2014
      • Mobile prepaid cards 1997-2013
        • Table Prepaid and activated SIM cards - 1997 - 2014
      • Mobile subscribers by operator
        • Table Mobile operators, technology, subscribers and annual change - March 2009
        • Table Selected mobile operator subscribers and market share - December 2012
        • Table Operator market share by subscribers - 2003 - 2011
    • REGULATORY ISSUES
      • Mobile number portability (MNP)
        • Table Total mobile numbers ported - 1999 - 2013
      • Spectrum licensing
    • MOBILE TECHNOLOGIES
      • Analogue
        • Table Analogue subscribers and annual change - 1984 - 1997
      • Telepoint CT-2
      • GSM/2G
        • Table GSM 2G subscribers and annual change - 1993 - 2013
      • Personal communications services (PCS)/2G
        • Table PCS subscribers and annual change - 1997 - 2008
      • High-speed circuit-switched data (HSCSD)
      • General packet radio service (GPRS)
        • Table 2.5G subscribers - 2002 - 2014
      • Enhanced data for GSM evolution (EDGE)
      • High-speed downlink packet access (HSDPA)
      • CDMA
      • CDMA2000
      • Third Generation (3G) mobile
        • Table 3G/4G mobile subscribers - 2005 - 2014
      • LTE (Long-term evolution)/4G
      • Voice over LTE (VoLTE)
    • MOBILE VIRTUAL NETWORK OPERATORS (MVNO)
      • Table Mobile virtual network operator licensees - April 2013
      • Table MVNO subscribers - 2005 - 2014
    • MOBILE SERVICES
      • Short message service (SMS)
        • Table SMS messages sent and received - 2002 - 2012
        • Table SMS statistics for Christmas Day and New Years Day - 2005 - 2014
        • Table SMS statistics for Valentine's Day and Chinese New Year Day - 2006 - 2014
      • Mobile data usage
        • Table Mobile data usage - 2002 - 2014
    • MOBILE CONTENT
      • Background
      • Mobile phone versus smartphone usage
        • Table Top 10 activities on mobile phones versus smartphones - 2010
      • Smartphones and tablets
      • Mobile TV
      • Mobile music
      • Stock trading
    • MAJOR MOBILE OPERATORS
      • Table Major mobile operators - subscribers and market share - December 2013
  • FORECASTS
    • FORECAST FIXED LINE SUBSCRIBERS - 2014; 2018
      • Table Forecast fixed-line subscribers and penetration - higher band - 2014; 2018
      • Table Forecast fixed-line subscribers and penetration - lower band - 2014; 2018
    • FORECAST BROADBAND SUBSCRIBERS: - 2014; 2018
      • Table Forecast broadband subscribers and penetration - higher band: - 2014; 2018
      • Table Forecast broadband subscribers and penetration - lower band: - 2014; 2018
    • FORECAST TOTAL MOBILE AND 3G SUBSCRIBERS - 2014; 2018
      • Table Forecast mobile subscribers and penetration higher band forecast - 2014; 2018
      • Table Forecast mobile subscribers and penetration lower band forecast - 2014; 2018

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