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Telecom Corporation New Zealand - Company Overview - 2013


Attention: There is an updated edition available for this report.

Telecom Corporation of New Zealand is New Zealand’s largest telecommunications services company and previously the incumbent operator. The company provides a full range of internet, broadband data, voice, mobile, fixed-line calling and wholesale services for customers across New Zealand.

Since its operational separation in 2008, Chorus, (now a separate public-listed company on the NZX and covered in a separate report ), the business unit responsible for operating the Telecom NZ network, has made significant progress towards improving the company’s services to the benefit of both end-users, Telecom and other industry businesses.

Previously the company passed through a transformational period in response to changing industry regulations and the announcement in 2009 of public funding for a national fibre-fed network (UFB). After the company submitted several variations to allow operational separation in relation to the UFB the company eventually demerged in late 2011. From August 2012 a new CEO is now driving the company.

The progress in the UFB rollout will now see Telecom able to move forward in its strategies for growth for several years through to at least 2015 as the UFB rollout ramps up. Recent changes to its company facing product ranges aimed to increase its overall customer base includes – 4G/LTE trials, free WiFi hotspots, reduced mobile calling rates and flat-rate roaming data charges.

In this report we provide an overview of Telecom’s strategic approach, products and services, business structure, network and subsidiaries. In this report we also provide an overview of the company with analysis by BuddeComm, with operational facts and figures on the company in text, tabular and easy-to-read chart formats.

Key developments:

Fixed-broadband, ARPU, WCDMA, CDMA closure, 4G LTE trials, WiFi hotspots, data-roaming reductions may reduce bill-shock, spectrum renewal, UFB, FttH.

Companies covered in this report include:

Telecom Mobile, Chorus, AAPT, Gen-i, Crown Fibre Holdings, Telecom Cook Islands, Telecom Retail, Vodafone, 2degrees.


1. Synopsis
2. Company information
2.1 Company overview
2.2 Background information on the demerger of Chorus and assets
2.3 Recent developments – free WiFi, 4G trials, data roaming reduced
3. Company analysis
3.1 Telecom versus Vodafone – battle of giants
3.2 Can Telecom NZ gain from the TelstraClear-Vodafone merger
4. Operations statistical information
4.1 Fixed lines
5. Company divisions
5.1 Telecom Retail
5.2 International
5.3 Technology & Shared Services (T&SS)
5.4 AAPT
5.5 Gen-i
5.5.1 Overview
5.5.2 Managed services
5.6 Mobile network
5.6.1 Overview
5.6.2 CDMA network closed end-July 2012
5.6.3 4G/LTE network
5.6.4 Mobile ARPU statistics
5.7 International fibre optic cables
5.8 International data network
5.9 Satellite services
6. Products and services
6.1 Retail
6.1.1 Services
6.1.2 Bundled users
6.2 Wholesale
6.2.1 Overview
6.3 Mobile services
6.4 Online and digital media
6.5 Payphones
7. Subsidiary and associate companies
7.1 Overview
8. Environmental developments
8.1 Environmental and sustainable practices
8.2 Mobile phone recycling
9. Company history
9.1 Brief timeline – 1987 - 2012
10. Related reports
Table 1 – Fixed lines in operation by division – 2008 - 2012
Table 2 – Annual change in fixed lines by division – 2009 - 2012
Table 3 – International traffic overview– 2009 - 2012
Table 4 – Telecom mobile monthly ARPU – pre/postpaid voice and data – 2009 - 2013
Table 5 – Annual change in monthly ARPU by market sector – 2010 - 2013
Table 6 – Usage of access lines by SMEs – 2010 - 2012
Table 7 – Telecom fixed lines and market share – 2010 - 2012
Table 8 – Environmental KPIs – 2008 - 2012
Chart 1 – Overview of Telecom New Zealand long term share price trending – 2003 - 2013
Chart 2 – Overview of Telecom New Zealand share price trending – FY2012 – FY2013
Chart 3 – Overview of fixed lines in operation by division – 2008 - 2012
Chart 4 – Overview of fixed lines in service by percentage of market share – 2012
Chart 5 – Overview of Telecom pre/postpaid voice, data mobile monthly ARPU – 2009 - 2013
Exhibit 1 - Telecom Corporation New Zealand at a glance including key highlights – 2012
Exhibit 2 – Telecom’s five-year strategic plan historic overview
Exhibit 3 – Overview of the operational separation strategy in 2011
Exhibit 4 – Overview of Telecom New Zealand initial demerger details
Exhibit 5 – The Internet Protocol/Multiprotocol Label switched network
Exhibit 6 – Overview of the AAPT network
Exhibit 7 – AAPT – PowerTel – historical background information
Exhibit 8 – Background information on the Unbundled Bitstream Access (UBA) service
Exhibit 9 – Overview of subsidiary companies – 2012
Exhibit 10 – Overview of associate companies – 2012

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