Market Research Logo

Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

Switzerland’s Federal Council passes Telecommunication Act reform

Switzerland has a sophisticated telecom sector and enjoys the highest broadband penetration rate in the OECD. Its competitive mobile market is served by three network operators and a small number of MVNOs while the broadband market is dominated by Swisscom and UPC Switzerland, though there are a large number of smaller players in the market. UPC has gained scale in recent years by acquiring a number of its partner networks and by signing deals to use third-party networks.

The mobile market has undergone a number of changes in recent years, with the operator Salt (formerly Orange Switzerland) having been acquired by NJJ Capital in February 2015, and with Sunrise having been acquired by the private equity firm CVC Capital Partners. The market has also benefited from the entry of UPC Switzerland as an MVNO. As a full-service provider UPC can compete more effectively with Sunrise and Swisscom.

Mobile penetration is on a par with the European average while mobile data use among consumers has increased rapidly in line with the expended reach of technologies including HSPA and LTE. Higher data usage has also encouraged both Swisscom and Sunrise to switch off their 2G networks and utilise network and spectrum assets for LTE and forthcoming 5G services. Swisscom is among the leading telcos in Europe for trialling 5G, with plans to offer commercial services in 2020.

The country benefits from universal DSL infrastructure and an expansive cable broadband network, with effective cross-platform competition. The DSL sector, dominated by Swisscom, has about two-thirds of the market by subscribers. UPC Switzerland also offers cable broadband in most cities and towns, and its extension of 500Mb/s services has helped spur Swisscom to intensify its VDSL, G.fast and FttP network rollouts in a bid to remain competitive. Smaller cablecos such as Quicklime have launched services based on the DOCSIS3.1 standard, while UPC Switzerland has also invested in the technology.

Swisscom has set aside for fibre networks a significant proportion of its planned infrastructure investment over the coming years, and its program has been facilitated by cooperative deals struck with regional utility companies. Separately, the Federal Council in September 2017 passed a draft revision of the Telecommunications Act, aimed at addressing consumer concerns, and promoting competition and deregulation.

This report presents an analysis of Switzerland’s fixed-line telecom market, including an assessment of network infrastructure. It also examines the regulatory environment, noting the status of local loop unbundling as well as the provision of broadband as a universal service. In addition the report evaluates the strategies and performance of major service providers including Swisscom, UPC Switzerland and Sunrise. The report also covers the fixed-line and wireless broadband markets, providing an assessment of technological developments, regulatory issues related to municipal fibre, and subscriber forecasts. In addition the report analyses the mobile market, presenting a review of the regulatory environment and emerging new technologies, and profiles of the main providers.

Key developments:

Federal Council adopts changes to Telecommunications Act;

Regulator redefines USO minimum broadband speed at 3Mb/s;

Swisscom has USO licence renewed to 2022;

OFCOM consults on the use of a range of spectrum to be released from 2019;

Swiss MNOs using Mobile ID;

Salt extends 300Mb/s LTE-A coverage to 45% of the population;

Sunrise announces plans to switch of 2G infrastructure by 2018;

Swisscom and Ericsson trial 10Gb/s 5G, prepares to decommission 2G infrastructure in 2020;

Swisscom trials three-band LTE-A offering data at up to 450Mb/s;

Swisscom to concentrate on G-fast to deliver fast broadband to 2020;

Regulator measures eliminate FttP network duplication;

UPC extends footprint reach with third-party network agreements;

Laussane connected with FttP;

Swisscom contracts Huawei for FttS network upgrade;

Report update includes the regulator’s market data for 2016, telcos’ operating and financial data to Q2 2017, recent market developments.

Companies mentioned in this report:

Swisscom, Sunrise, UPC Switzerland, Swisscom Mobile, Salt, Cybernet.


1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Market analysis
2.2 Government ICT strategy
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authorities
3.3 Telecom sector liberalisation
3.4 Privatisation
3.5 Interconnect
3.6 Leased lines
3.7 Access
3.7.1 Bitstream access
3.8 Number Portability (NP)
3.9 Carrier PreSelection (CPS)
3.10 Universal Service Obligation (USO)
4. Fixed network operators
4.1 Overview of the national telecom network
4.2 Swisscom
4.3 Sunrise
4.4 UPC Switzerland
4.5 Swiss Digital
5. Telecommunications infrastructure
5.1 National telecom network
5.2 LoRa network
5.3 VoIP
5.4 Smart infrastructure
5.4.1 Smart cities
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Network Neutrality
6.1.3 Broadband statistics
6.1.4 Forecasts broadband subscribers 2018; 2020; 2022
6.2 Hybrid Fibre Coax (HFC) networks
6.2.1 UPC Switzerland
6.3 Digital Subscriber Line (DSL) networks
6.3.1 Swisscom
6.3.2 Sunrise
6.3.3 Cybernet
6.3.4 VDSL
6.3.5 Naked DSL
6.3.6 G.fast
6.4 Fibre-to-the-Premises (FttP) networks
6.5 Other fixed broadband services
6.5.1 Broadband Powerline (BPL)
6.5.2 Fixed wireless
6.5.3 Satellite
7. Digital economy
7.1 e-government
7.2 e-economy
7.3 e-health
8. Mobile communications
8.1 Market analysis
8.2 Mobile statistics
8.2.1 General statistics
8.3 Mobile voice
8.4 Mobile data
8.4.1 SMS and MMS
8.5 Mobile broadband
8.6 Regulatory issues
8.6.1 Spectrum regulations and spectrum auctions
8.6.2 Mobile Number Portability (MNP)
8.6.3 Mobile termination Rates (MTRs)
8.6.4 Roaming
8.7 Mobile infrastructure
8.7.1 Digital networks
8.7.2 Other infrastructure developments
8.7.3 General Packet Radio Service (GPRS)
8.7.4 M2M networks
8.8 Major mobile operators
8.8.1 Swisscom Mobile
8.8.2 Sunrise
8.8.3 Salt
8.8.4 Mobile Virtual Network Operators (MVNOs)
8.8.5 Mobile Virtual Network Enablers (MVNEs)
8.8.6 Mobile content and applications
Table 1 Country statistics Switzerland 2017 (e)
Table 2 Telecom revenue and investment statistics 2015
Table 3 Telephone network statistics 2017 (e)
Table 4 Internet user statistics 2017 (e)
Table 5 Broadband statistics 2017 (e)
Table 6 Mobile statistics 2017 (e)
Table 7 National telecommunications authorities
Table 8 Telecom sector revenue, profit and investment 2000 - 2015
Table 9 Telecom revenue by sector 1998 - 2015
Table 10 Telecom investment by sector 1998 - 2015
Table 11 Interconnection revenue 2000 - 2015
Table 12 Unbundled lines 2007 - 2016
Table 13 Annual fixed numbers ported 2007 - 2016
Table 14 Call by Call and CPS lines 1999 - 2016
Table 15 Market share of fixed lines by major operator 2000 - 2015
Table 16 Fixed-line revenue 2000 - 2016
Table 17 Swisscom Group net revenue, EBITDA and net income 2004 - 2017
Table 18 Swisscom (Switzerland) financial data by sector 2007 - 2017
Table 19 Swisscom fixed-voice, mobile, IPTV subscribers 2008 - 2017
Table 20 Swisscom retail and wholesale broadband subscribers 2008 - 2017
Table 21 Sunrise financial data (historic DKK) 2006 - 2010
Table 22 Sunrise revenue by type (historic DKK) 2006 - 2010
Table 23 Sunrise revenue by service (CHF) 2009 - 2017
Table 24 Sunrise subscribers by sector 2005 - 2017
Table 25 UPC financial data 2007 - 2017
Table 26 Swiss Digital subscribers by service 2003 - 2016
Table 27 Historic - Fixed lines in service and teledensity 1997; 1999 - 2009
Table 28 Fixed lines in service and teledensity 2010 - 2018
Table 29 Fixed line traffic 2002 - 2017
Table 30 ISDN subscribers 1999 - 2015
Table 31 VoIP connections 2004 - 2016
Table 32 Dial-up internet subscribers 2000 - 2015
Table 33 Historic - Internet users and penetration rate 1996 - 2009
Table 34 Internet users and penetration rate 2010 - 2018
Table 35 Cable and DSL broadband subscribers 2000 - 2018
Table 36 Fixed-line broadband market share by platform (cable, DSL) 2003 - 2016
Table 37 DSL market share by operator 2006 - 2016
Table 38 Fixed-line broadband market share by operator 2008 - 2016
Table 39 Broadband penetration by technology 2004 - 2016
Table 40 Broadband availability by technology 2016
Table 41 Forecast fixed-line broadband subscribers 2018; 2020; 2022
Table 42 Cable broadband subscribers 2005 - 2018
Table 43 Swiss Digital broadband and telephony subscribers 2003 - 2016
Table 44 UPC Switzerland financial data 2005 - 2017
Table 45 UPC Switzerland broadband and telephony subscribers 2007 - 2017
Table 46 DSL/fibre accesses by main provider 2004 - 2018
Table 47 DSL/fibre accesses by main provider 2004 - 2016
Table 48 DSL/fibre market share by main provider 2004 - 2016
Table 49 Swisscom broadband subscribers 2003 - 2017
Table 50 Sunrise broadband subscribers 2005 - 2017
Table 51 Fibre subscribers 2007 - 2016
Table 52 Historic - Mobile subscribers and penetration rate 1995; 1997; 1999 - 2009
Table 53 Mobile subscribers and penetration rate 2010 - 2018
Table 54 Mobile market revenue 2000 - 2015
Table 55 Historic - Mobile sector investment, UMTS and total 1998 - 2011
Table 56 Share of subscribers by MNO 2003 - 2016
Table 57 Mobile network coverage by technology 2010 - 2016
Table 58 Historic - Prepaid subscribers and market share 1998 - 2009
Table 59 Prepaid subscribers and market share 2010 - 2016
Table 60 Swisscom mobile retail contract and prepaid subscribers 2006 - 2017
Table 61 Swisscom Mobile prepaid share of subscribers 1998 - 2017
Table 62 Swisscom Mobile SMS and MMS traffic 2007 - 2014
Table 63 SMS traffic 2002 - 2015
Table 64 MMS traffic 2003 - 2015
Table 65 Mobile internet subscribers by technology 2009 - 2015
Table 66 Mobile data volume (historic) 2008 - 2017
Table 67 Mobile spectrum auction 2012
Table 68 Mobile numbers ported 2000 - 2016
Table 69 Mobile termination charges by operator 2006; 2009 - 2011
Table 70 Mobile termination charges by operator 2016 - 2019
Table 72 European data roaming charges 2014 - 2017
Table 73 3G mobile subscribers 2010 - 2015
Table 74 Swisscom Mobile blended ARPU 2006 - 2017
Table 75 Swisscom Mobile retail revenue 2003 - 2017
Table 76 Swisscom Mobile subscribers 2006 - 2017
Table 77 Sunrise subscribers 2004 - 2017
Table 78 Historic - Sunrise revenue and annual change (DKK) 2006 - 2010
Table 79 Sunrise mobile revenue (CHF) 2009 - 2017
Table 80 Sunrise subscribers ARPU 2011 - 2017
Table 81 Salt mobile subscribers 2000 - 2017
Table 82 Historic Salt mobile revenue (), annual change 2005 - 2011
Table 83 Salt financial data (CHF) 2010 - 2014
Table 84 Salt ARPU 2006 - 2011
Table 85 Salt mobile data as percentage of revenue (historic) 2003 - 2011
Chart 1 Telecom sector revenue, profit and investment 2000 2015
Chart 2 Swisscom Group net revenue, EBITDA and net income 2004 2017
Chart 3 Swisscom (Switzerland) financial data by sector 2007 2017
Chart 4 Sunrise revenue by service (CHF) 2009 2017
Chart 5 Sunrise subscribers by sector 2005 2017
Chart 6 UPC financial data 2007 2017
Chart 7 Fixed lines in service and teledensity 2005 2018
Chart 8 Internet users and penetration rate 2005 2018
Chart 9 Total DSL/cable broadband subscribers by type 2000 2018
Chart 10 Broadband market share by platform (cable, DSL) 2003 2016
Chart 11 UPC Switzerland financial data 2005 2017
Chart 12 UPC Switzerland broadband and telephony subscribers 2007 2017
Chart 13 DSL/fibre accesses by main provider (historic) 2004 2016
Chart 14 DSL market share by main provider 2004 2016
Chart 15 Swisscom broadband subscribers 2003 2017
Chart 16 Fibre subscribers 2007 2016
Chart 17 Mobile subscribers and penetration rate 2005 2018
Chart 18 Share of subscribers by MNO 2005 2016
Chart 19 Prepaid subscribers and market share 2003 2016
Chart 20 Swisscom Mobile contract and prepaid subscribers 2006 2017
Exhibit 1 Access and the local loop

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report