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Swaziland - Telecoms, Mobile and Broadband - Statistics and Analyses

Swaziland - Telecoms, Mobile and Broadband - Statistics and Analyses

Swaziland's Swazi Mobile looks to an IPO

Swaziland was one of the last countries in the world to abolish an almost complete monopoly in all sectors of its telecommunications market. Until 2011 the state-owned posts and telecommunications operator SPTC also acted as the industry regulator and had a stake in the country's sole mobile network, in an uneasy partnership with MTN. A new independent regulatory authority was established in late 2013 and has since embarked on radical changes to the telecom sector. SPTC was provided with a unified licence in early 2016, while MTN Swaziland secured spectrum in the 1800MHz band to provide LTE services and Swazi Mobile has launched 2G, 3G and LTE services, supported by a network sharing agreement with MTN.

Mobile market penetration in Swaziland is well above the average for the region, though subscriber growth has slowed in recent years. Real competition should provide a welcome boost to take the market to the next level.

The internet sector has been open to competition with four licensed Internet Service Providers (ISPs), but prices have remained high and market penetration relatively low. Although DSL services were introduced in 2008, development of the sector has been hampered by the limited fixed-line infrastructure and a lack of competition in the access and backbone network.

Swaziland is landlocked, and so the country depends on neighbouring countries for international fibre bandwidth. This meant that access pricing were high for many years, though prices have fallen more recently in line with greater bandwidth availability resulting from several new submarine fibre optic cable systems that have reached the region in recent years.

Key developments:

Swazi Mobile signs network sharing agreement with MTN;

MTN expands LTE service reach;

MPs call for government to open access to the national fibre infrastructure and international gateway;

The Mbabane Internet Exchange Point (MB-IX) is launched, as part of a drive to route 80% of local traffic through local IXPs.

Companies mentioned in this report:

Swaziland Posts & Telecommunications Corporation (SPTC), Swazi MTN, Africa Online, Posix, Real Image, Viettel, Swazi Mobile.


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Market analysis
4. Regulatory environment
4.1 Regulatory authority
4.2 Market liberalisation
5. Fixed network operator
6. Telecommunications infrastructure
6.1 Overview of the national telecom network
6.2 International infrastructure
7. Fixed-line broadband market
7.1 Introduction and statistical overview
7.1.1 Market analysis
7.1.2 Broadband statistics
7.1.3 Swaziland Internet Exchange Point
7.1.4 Public internet access locations
7.2 Fixed-line broadband technologies
7.2.1 Digital Subscriber Line (DSL) networks
7.2.2 Fibre-to-the-Premises (FttP) networks
7.2.3 Other fixed broadband services
8. Digital Economy
8.1 E-banking
9. Mobile market
9.1 Market analysis
9.1.1 Mobile statistics
9.1.2 Mobile broadband
9.2 Regulatory issues
9.2.1 Second mobile licence
9.3 Mobile infrastructure
9.3.1 Digital networks
9.4 Mobile network operators
9.4.1 Swazi MTN
9.4.2 SPTC
9.4.3 Swazi Mobile
9.5 Mobile content and applications
9.5.1 m-banking
10. Related reports
Table 1 Country statistics Swaziland 2017 (e)
Table 2 Fixed-line network statistics 2017 (e)
Table 3 Internet provider statistics 2017
Table 4 Internet user statistics 2017 (e)
Table 5 Mobile statistics 2017 (e)
Table 6 SPTC financial results 2004 - 2012
Table 7 Historic - Fixed lines in service and teledensity in Swaziland 1999 - 2009
Table 8 Fixed lines in service and teledensity in Swaziland 2010 - 2018
Table 9 International bandwidth 2008 - 2016
Table 10 Internet users and penetration rate in Swaziland 2000 - 2018
Table 11 Proportion of households with internet access 2007 - 2017
Table 12 Broadband subscribers in Swaziland 2008 - 201
Table 13 Historic - Mobile subscribers and penetration rate in Swaziland 1999 - 2009
Table 14 Mobile subscribers and penetration rate in Swaziland 2010 - 2018
Table 15 Active mobile broadband subscribers and penetration 2010 - 2018
Table 16 Swazi MTN subscribers 2012 - 2017
Table 17 Swazi MTN revenue 2015 - 2017
Table 18 Swazi MTN ARPU 2001 - 2017
Chart 1 Fixed lines in service and teledensity in Swaziland 2005 2018
Chart 2 Internet users and penetration rate in Swaziland 2005 2018
Chart 3 Mobile subscribers and penetration rate in Swaziland 2005 - 2018
Exhibit 1 Map of Swaziland
Exhibit 2 Swazi MTN licence conditions

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