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Swaziland - Telecoms, Mobile and Broadband


Attention: There is an updated edition available for this report.

1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of Swaziland’s telecom market
4. Regulatory environment
4.1 Overview
4.2 Telecom sector liberalisation
5. Fixed network operator in Swaziland
5.1 SPTC
5.1.1 Services
5.1.2 Fixed network infrastructure
5.1.3 Fixed-line statistics
5.1.4 Wireless local loop (WLL)
5.1.5 National fibre backbone
5.1.6 International infrastructure
5.1.7 Financial results
6. Broadband and Internet market
6.1 Overview
6.1.1 Internet statistics
6.2 Public Internet access locations
6.3 Computer Education Trust (CET)
6.4 E-banking
6.5 Broadband market overview
6.6 Swaziland’s ISP market
6.6.1 Africa Online
6.6.2 Posix
6.6.3 Real Image Internet
6.6.4 Swazi.net
6.7 Swaziland Internet Exchange Point
7. Mobile communications
7.1 Overview of Swaziland’s mobile market
7.1.1 Mobile statistics
7.2 Swazi MTN
7.2.1 Shareholders
7.2.2 Licence conditions
7.2.3 Network rollout and coverage
7.2.4 Services and tariffs
7.2.5 Distribution channels
7.2.6 ARPU analysis
8. Related reports
List of Tables and Exhibites
Table 1 - Country statistics Swaziland - 2010
Table 2 - Fixed-line network statistics - 2009
Table 3 - Internet provider statistics - 2009
Table 4 - Internet user statistics - 2009
Table 5 - Mobile statistics - 2009
Table 6 - Fixed lines in service and teledensity - 1995 - 2010
Table 7 - SPTC financial results - 2004 - 2008
Table 8 - Internet users and penetration rate - 1996 - 2010
Table 9 - Africa Online business services monthly pricing - 2009
Table 10 - Swazi.net Internet pricing - 2009
Table 11 - Mobile subscribers and penetration rate - 1998 - 2010
Table 12 - Swazi MTN messaging prices - 2009
Table 13 - Swazi MTN ARPU - 2001 - 2009
Exhibit 1 - Chart of fixed-line, mobile subscriber and Internet user growth, 1999 - 2010
Exhibit 2 - Map of Swaziland
Exhibit 3 - New international submarine fibre optic cables in southern Africa - 2009 - 2011
Exhibit 4 - Posix Internet pricing - 2009
Exhibit 5 - Swazi MTN licence conditions
Exhibit 6 - Swazi MTN coverage map - 2009
Exhibit 7 - Swazi MTN distribution channels, wholesale versus retail - 2008

The Swaziland - Telecoms, Mobile and Broadband report includes all BuddeComm research data and analysis on this country. Covering trends and developments in telecommunications, mobile, internet, broadband, infrastructure and regulation.


Executive summary

Swaziland is one of the last countries in the world with an almost complete monopoly in all sectors of its telecommunications market: The state-owned posts and telecommunications operator, SPTC also acts as the industry regulator and has a stake in the country’s sole mobile network, in partnership with South Africa’s MTN. The planned unbundling and eventual privatisation of the incumbent and the introduction of more competition would enable the market to live up to its relative GDP strength.

Despite the lack of competition, mobile market penetration at more than 60% is well above the African average. More than 90% of all telephones in the country are mobile phones. Swazi MTN has entered the Internet sector with basic mobile data services in a bid to generate additional revenues in an environment of rapidly declining average revenue per user, and the company is preparing for the introduction of third generation mobile broadband services.

The Internet sector is open to competition with four licensed ISPs, but prices have remained high and market penetration relatively low. Broadband services are still very limited and expensive. Development of the sector has been hampered by the limited fixed-line infrastructure and a lack of competition in the access and backbone network, although the country has a relatively well-developed fibre optic backbone. However, being landlocked, Swaziland depends on neighbouring countries for international fibre bandwidth which has led to high prices. Improvements can be expected when several new submarine fibre optic cables reach the region in 2010 and 2011.

Key highlights:

2010 estimates for mobile, fixed-line and Internet market
Profiles of major players in all market sectors
SPTC restructuring expected
Preparations for 3G mobile network launch
Internet and broadband pricing trends 2009
Lower international bandwidth prices expected from 2010.For those needing high level strategic information and objective analysis on the telecommunications sector in Swaziland, this report is essential reading and gives further information on:

One of the last almost completely monopolistic telecom markets in Africa
Government policies affecting the telecoms industry
The impact of the global economic crisis
Telecoms operators - privatisation, acquisitions, new licences
Internet and broadband development and growth, including 3G mobile
Broadband and mobile data services and pricing trends;This annual report provides a comprehensive overview of trends and developments in Swaziland’s telecommunications market. Subjects covered include:

Key statistics
Market and industry overviews
Regulatory environment and structural reform
Major players (fixed, mobile and broadband)
Infrastructure development
Mobile voice and data markets
Average Revenue per User (ARPU)
Internet and broadband development and pricing
Convergence (voice/data, fixed/wireless/mobile).

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