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Singapore - Telecoms, Mobile and Broadband - Statistics and Analyses

Singapore - Telecoms, Mobile and Broadband - Statistics and Analyses

Singapore has developed the status of a world leader in telecommunications through the building of a high-quality network and an extremely progressive regulatory environment for the local telecommunications sector.

The Next Generation Broadband Network (NGNBN) roll out and deployment in Singapore has effectively been completed and there continues to be a rapid take-up of fibre-based services.

Singapore has been working to shape itself into what it says will be the world’s first ‘Smart Nation’ where data and analytics play a critical role in its society and economy.

Singapore’s smart nation projects now include smart sensor networks for water and air, smart logistics that enable interoperability standards throughout the supply chain, and smart sensors in the homes of the elderly or chronically ill.

Singapore has developed to become a regional data centre hub for large enterprises across a range of industries. The diversity and number of local and international cloud providers entering Singapore data centres has significantly increased over the last three to five years.

Singtel launched its FutureNow Innovation Centre (FIC) to help enterprises accelerate their digital transformation. The FIC is a key innovation platform, designed to support the Government’s Industry Transformation Maps (ITMs) focusing on Singapore’s six key industry clusters.

Singapore’s mobile market has displayed slow growth over the last few years due to a highly mature market. Singapore’s mobile market remains highly competitive and operators have moved to a customer satisfaction and retention phase by offering value-added services as the market has matured. However very slow growth is also predicted over the next five years to 2024, as there is little room for further growth in a highly saturated market.

SingTel’s recent financial performance was one its weakest for more than a decade. It highlights the challenges faced by Southeast Asia’s largest telecoms carrier as rival providers expand in a highly competitive industry.

The government launched its Next Generation National Broadband Network (NGNBN) over a decade ago and the rollout is now essentially complete. It’s based on a combination of fibre-to-the-home (FTTH) and wireless networks. The NGNBN has continued to form the basis of the government’s broadband strategy and implementation.

Singtel completed the migration of its cable to fibre-based networks for consumers in 2018. StarHub plan to shut off its cable services by 2019.

Slow growth in the fixed broadband market is predicted over the next five years in a mature and saturated market. Optical fibre broadband also has seen strong growth as customers migrate to the NGNBN’s fibre network. xDSL on the other hand has seen a decrease in usage and cable modem broadband also has been experiencing declining subscriber numbers.

Competition is now heating up in Singapore’s mobile market with a fourth provider Australian telco TPG Telecom launching mobile services. By mid-2019. TPG had significantly expanded its free mobile service trial. TPG Telecom won the right to become the city-state’s fourth mobile network operator (MNO). However, MyRepublic has launched its mobile services via an MNVO arrangement in partnership with mobile operator Starhub.

This is likely to see increased pressure on SingTel, Starhub and M1, potentially triggering another price war which is likely to lower ARPUs over the next few years. Over the past few years price wars had broken out in the Singapore mobile data market indicating the heightened market competition that is now evident in a highly mature market.

Singapore saw strong growth in mobile broadband penetration for the past five years, however since then growth has been slow due to a mature and saturated mobile market. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks and improving tariffs due to strong competition.

The IMDA is backing the deployment of standalone 5G networks which will be capable of delivering a full suite of enterprise 5G capabilities, including network slicing and low latency connections for Internet of Things (IoT) applications.

Key Developments

Multimedia content providers are driving strong demand for data centre storage in Singapore.
StarHub signed a MoU to co-develop and launch commercial IoT applications/services.
The diversity of cloud providers entering Singapore data centres has significantly increased over the last three to five years.
Fibre broadband will continue to be the fastest growing fixed broadband segment.
Both DSL and cable modem will continue to experience declining subscriber numbers.
Data and analytics will play a critical role in Singapores Smart Nation initiative.
Competition is heating up with a fourth provider TPG Telecom launching mobile services.
The IMDA is backing the deployment of standalone 5G networks which will be capable of delivering a full suite of enterprise 5G capabilities.
SingTel’s recent financial performance was one its weakest for more than a decade.

Key companies mentioned in this report:

SingTel; StarHub, MobileOne (M1), MyRepublic, TPG (Telecom).


1 Key statistics
2 Telecommunications market
2.1 Market Overview and Analysis
2.2 Regional Asian Market Comparison
3 Regulatory environment
3.1 Historic overview
3.2 Regulatory authority
3.3 Cyber Security
4 Fixed network operators
4.1 Singapore Telecom (SingTel)
4.2 StarHub
4.3 PacNet
5 Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 The Next Generation Nationwide Broadband Network (Next Gen NBN)
5.3 International infrastructure
5.4 Data Centres
5.5 Smart infrastructure
6 Broadband market
6.1 Introduction and statistical overview
6.2 Fixed Broadband Service Providers
6.3 Fixed Line Broadband Technologies
7 Digital economy
7.1 e-Commerce
7.2 E-Payments
7.3 e-Government
8 Digital media
8.1 Videostreaming / IPTV
9 Mobile communications
9.1 Market Overview and analysis
9.2 Mobile statistics
9.3 Regulatory Issues
9.4 Mobile infrastructure
9.5 Major mobile operators
Table 1 Top Level Country Statistics and Telco Authorities 2019 (e)
Table 2 Key Metrics - Compound Annual Growth Rate (CAGR) - 2019 2024
Table 3 SingTel (Group) Operating Revenue, EBITDA - 2015 2019
Table 4 Fixed Telephone Line Subscriptions and Penetration 2007 2019
Table 5 Historic Fixed Telephone Line Subscriptions and Penetration 1998 2006
Table 6 Historic - Overview of fixed-line subscribers 2015 2017
Table 7 Fixed Broadband Subscribers and Penetration (with Forecast) 2008 - 2024
Table 8 Fixed Broadband Subscribers By Access Type 2008 2018
Table 9 Total Broadband subscribers (Fixed and Wireless) and Annual Growth 2008 2018
Table 10 Historic - Total Broadband subscribers (Fixed and Wireless) and Annual Growth 1999 2011
Table 11 Historic - Total Broadband Subscribers Fixed vs Wireless 2013 2017
Table 12 Historic - Total Broadband Subscribers Fixed vs Wireless, market share 2013 - 2017
Table 13 Historic - Total Broadband Subscribers by Access Type 2013 2017
Table 14 Historic - Total Broadband Market Share by Access Type 2013 2017
Table 15 Internet Users and Penetration 2007 2019
Table 16 Total international internet bandwidth 2006 2018
Table 17 Fixed broadband service providers and market share 2018
Table 18 SingTel - fixed broadband subscribers 2008 - 2019
Table 19 Historic - SingTel - fixed broadband subscribers 2005 - 2010
Table 20 SingTel's fibre-based broadband subscribers 2011 2018
Table 21 StarHub's fixed broadband subscribers 2003 2018
Table 22 StarHub ARPU for broadband services 2006 2018
Table 23 Mobile One Fixed (broadband fibre) subscribers 2012 - 2018
Table 24 Mobile One ARPU - fixed (broadband fibre) services 2012 2018
Table 25 Cable modem subscribers 2009 2019
Table 26 Cable modem subscribers 2000 2011
Table 27 DSL subscribers 2009 2019
Table 28 Historic - DSL subscribers 2000 2011
Table 29 Total optical fibre broadband subscribers 2011 - 2019
Table 30 SingTel's pay TV subscribers (millions) 2007 2018
Table 31 StarHub pay TV subscribers 2010 2018
Table 32 StarHub pay TV ARPU 2003 - 2018
Table 33 Mobile Subscribers and Penetration (with Forecast) 2009 2024
Table 34 Historic - Mobile Subscribers and Penetration 1997 2011
Table 35 Historic - Mobile Subscribers by 2G, 3G, 4G, prepaid, postpaid (millions) 2012 2017
Table 36 Historic - Mobile Subscribers by 2G, 3G, 4G (millions) 2012 2017
Table 37 Historic - Mobile Subscribers market share by 2G, 3G, 4G 2012 2017
Table 38 ARPU postpaid and prepaid by mobile operator 2014 2018
Table 39 Mobile Broadband Subscribers and Penetration (with Forecast) 2007 2024
Table 40 Singapore mobile operators and systems
Table 41 Mobile Subscribers by Operator (millions) 2000 2019
Table 42 Mobile Subscriber Market Share by Operator 2009 2019
Table 43 Historic - Mobile Subscriber Market Share by Operator 2000 2011
Table 44 SingTel Singapore market Key Financial Statistics 2014 2019
Table 45 SingTel Singapore market key operational subscriber (millions) 2013 2019
Table 46 SingTel - mobile subscribers 2009 2019
Table 47 Historic - SingTel - mobile subscribers 1998 2012
Table 48 SingTel - 4G mobile subscribers 2014 2018
Table 49 SingTel ARPU for mobile services postpaid, prepaid, blended 2003 2018
Table 50 StarHub Key Financial Statistics 2014 2018
Table 51 StarHub operating revenue and capital expenditure 2008 2018
Table 52 StarHub Operating revenue by segment 2017 - 2018
Table 53 Historic - StarHub Operating revenue ($thousands) by market segment 2014 2017
Table 54 StarHub mobile subscribers 2009 2019
Table 55 Historic - StarHub mobile subscribers 2000 2011
Table 56 StarHub ARPU for mobile services postpaid and prepaid 2009 2018
Table 57 Historic - StarHub ARPU for mobile services postpaid and prepaid 2003 2011
Table 58 MobileOne - mobile subscribers 1998 2019
Table 59 MobileOne ARPU for mobile services postpaid and prepaid 2015 2018
Table 60 Mobile One operating revenue, capital expenditure and EBITDA 2008 2017
Chart 1 Mobile, Mobile Broadband & Fixed Broadband Penetration 2019; 2024
Chart 5 Fixed Telephone Line Subscriptions and Penetration 2008 2019
Chart 6 Fixed Broadband Subscribers and Penetration (with Forecast) 2008 2024
Chart 7 Fixed Broadband Subscribers by Access Type 2008 - 2018
Chart 8 Historic - Total Broadband Market Share by Fixed vs Wireless 2013 2017
Chart 9 Internet Users and Penetration 2007 - 2019
Chart 10 Mobile Subscribers and Penetration (with Forecast) 2009 2024
Chart 11 Historic - Mobile Subscribers Market Share by 2G, 3G, 4G subscribers 2012 2017
Chart 12 Mobile Broadband Subscribers and Penetration (with Forecast) 2010 2024
Chart 13 Mobile Subscriber Market Share by Operator 2008 2019
Exhibit 3 Key historical regulatory and liberalisation developments
Exhibit 4 Structure of National Broadband Network
Exhibit 5 International submarine cable systems with landing points in Singapore
Exhibit 6 Historic - Third Generation (3G) licensees, spectrum and vendors
Exhibit 7 SingTel's regional subsidiaries and shareholdings
Exhibit 8 Major shareholders in StarHub

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