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Singapore - Telecoms, Mobile and Broadband


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Singapore - Telecoms, Mobile and Broadband

As Singapore enthusiastically embraces 4G/LTE, the operators respond by moving on to 4G+

Singapore has developed the status of a world leader in telecommunications through the building of a high quality and extremely progressive regulatory environment for the local telecommunications sector. This dynamic has, in turn, generated a highly competitive telecom market place in the island-state. The Infocomm Development Authority (IDA), the nation’s telecoms regulator, reports that Singapore’s fixed-line household penetration rate around 100%, many Singaporeans having two fixed telephone services at home. At the same time, its booming mobile market has a highly penetrated that is continuing to grow in subscribers and sophistication. Singapore’s 3G market segment has been on a growth surge over recent years but by 2014 it had already moved into decline with the advent of 4G. By August 2014 there were already 2.8 million 4G subscribers, this being a remarkable 50% penetration (population).

As Singapore’s mobile market continues its expansion, the numbers of fixed broadband access and data services are increasing at an impressive rate. The Residential Wired Broadband Household Penetration Rate, for example, had reached around 108% by mid-2014.

With strong leadership from its government and good support from its telecom service providers, Singapore is both a regional leader and a global player in telecommunications. The island-state certainly generates a positive outlook in its local telecommunications sector. The country has built what is widely seen as a high quality and extremely progressive telecommunications regulatory regime that has, in turn, resulted in a richly competitive market.

At the same time as building its sophisticated telecoms infrastructure, Singapore has successfully promoted itself an IT hub and a place of excellence when it comes to all things to do with IT and telecommunications. The nation is determined to maintain its status and in the process it has been embarking on new and innovative telecom and IT projects. Typical of this emphasis on taking the lead, in 2014 SingTel and Huawei agreed to collaborate on 5G research and trials.

Although incumbent Singapore Telecommunications (SingTel) continues to play a major role in the local telecom sector, liberalisation has seen a significant number of new operators entering the market, helping to exploit the competitive situation. The arrival of strong competition in its own backyard saw SingTel expand offshore and, in what eventually turned out to be a successful strategy, the company has been able to establish a considerable presence in regional markets, including 100% ownership of Optus, the second ranked mobile operator in Australia. Its offshore presence includes subsidiaries in India, Indonesia, the Philippines, Thailand, Pakistan and Bangladesh. And through its alliance with Bharti Airtel in India it has further market presence in Bangladesh, Sri Lanka and Africa. The SingTel group had 514 million mobile subscribers across its many markets by March 2014, the subscriber numbers having grown by a 10% in the previous 12 months.

With the government pushing to move Singapore into the forefront of IT development, the IDA announced back in 2008 that S$1 billion (US$725 million) had been allocated by the government to support the building and operating of a national optical fibre-based network as part of what was called the Next Generation National Infocomm Infrastructure (Next Gen NII); the strategy also included a wireless network. Despite some problems with the rate of roll out, the development of this national network has been proceeding and by 2014 the rate of take up of fibre-based service was rapid indeed. In the 12 months to August 2014 fibre-based subscriptions had increased by around 100%.

Data in this report is the latest available at the time of preparation and may not be for the current year


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2014
    • Table Telephone network statistics - 2013
    • Table Internet user statistics - 2013
    • Table Broadband statistics - August 2014
    • Table Mobile statistics - August 2014
    • Table National telecommunications authorities
    • COUNTRY OVERVIEW
      • Background
      • Economy
        • Table Singapore's GDP real growth rate - 2006 - 2015
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF SINGAPORE'S TELECOM MARKET
      • Table Fixed-line versus mobile growth - subscribers and penetration - 1998 - 2013
    • INTELLIGENT NATION 2015 (IN2015)
  • REGULATORY ENVIRONMENT
    • REGULATORY AUTHORITY
    • THE IDA'S `SMART NATION PLATFORM'
    • REGULATORY DEVELOPMENTS
      • Table Key regulatory and liberalisation developments - 2000 - 2014
      • Services standards
      • Service contracts
      • SingTel fined for service disruptions
      • Changes to Telecom Competition Code
      • Consumer protection regulations
      • Online scams
      • Do-not-call register
  • MAJOR OPERATORS
    • OVERVIEW
      • Table Singapore - mobile operators by share of total mobile market - March 2014
    • SINGAPORE TELECOM (SINGTEL)
      • Overview
      • Financials
      • Corporate structure and subsidiaries
        • Table Major shareholders in SingTel - May 2013
        • Table SingTel's regional subsidiaries and shareholdings - March 2014
      • Statistics
        • Table SingTel - Singapore market - key operational subscriber statistics - 2011; 2013 - 2014
        • Table SingTel - mobile subscribers - 1998 - 2014
        • Table SingTel - 3G mobile subscribers - 2006 - 2013
        • Table SingTel - key operational statistics - mobile postpaid and prepaid - March 2014
        • Table SingTel - ARPU - mobile services - postpaid, prepaid, blended - 2012 - 2014
        • Table SingTel - ARPU for mobile services - postpaid, prepaid, non-voice - 2003 - 2014
        • Table SingTel - fixed broadband subscribers - 2005 - 2014
        • Table SingTel's fibre-based broadband subscribers - 2011 - 2014
        • Table SingTel's mio TV subscribers - 2009 - 2014
        • Table SingTel Group's mobile subscribers - 2007 - 2014
        • Table SingTel's mobile subscribers by regional markets - March 2014
      • SingTel Mobile
      • Broadband services
      • IPTV
    • STARHUB PTE LTD
      • Overview
      • Corporate structure
        • Table Major shareholders in StarHub - February 2014
      • Operational statistics
        • Table StarHub - key operational statistics - 2011 - 2013
        • Table StarHub - revenue and proportion of revenue by market segment - 2013
        • Table StarHub mobile subscribers - 2000 - 2014
        • Table StarHub 3G mobile subscribers - 2006 - 2013
        • Table StarHub - operating revenue and capital expenditure - 2008 - 2013
        • Table StarHub - key operational statistics - mobile postpaid and prepaid - March 2013
        • Table StarHub - key operational statistics - mobile postpaid and prepaid - March 2014
        • Table StarHub - ARPU for mobile services - postpaid and prepaid - 2003 - 2014
        • Table StarHub's fixed broadband subscribers - 2003 - 2014
        • Table StarHub - ARPU for broadband services - 2006 - 2014
      • Financials
      • Mobile services
      • Broadband services
      • Cable TV services
        • Table StarHub cable TV subscribers - 1996 - 2014
        • Table StarHub cable TV ARPU - 2003 - 2014
    • MOBILEONE
      • Overview
      • Corporate structure
        • Table Major shareholders in Mobile One - February 2014
      • Operating statistics
        • Table MobileOne - mobile subscribers - 1998 - 2014
        • Table MobileOne 3G subscribers - 2006 - 2013
        • Table Mobile One - Fixed (fibre) subscribers - 2012 - 2014
        • Table Mobile One - operating revenue and capital expenditure - 2008 - 2014
        • Table Mobile One - mobile subscribers, market share and ARPU - March 2013
        • Table Mobile One - mobile subscribers, market share and ARPU - March 2014
        • Table MobileOne - ARPU for mobile services - postpaid and prepaid - 2002 - 2014
        • Table Mobile One - ARPU - fixed (fibre) services - 2012 - 2014
      • Financials
      • Business strategies
      • Network development
      • Other players
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
      • Overview
        • Table Fixed lines in service and penetration - 1998 - 2014
        • Table Overview of fixed-line subscribers - 2013
      • Fixed-mobile convergence (FMC)
    • NEXT GENERATION NATIONAL INFOCOMM INFRASTRUCTURE (NEXT GEN NII)
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
        • Table International submarine cable systems with landing points in Singapore - 2014
      • New submarine cable systems
      • Flag Telecom
      • Satellite networks
    • INFRASTRUCTURE DEVELOPMENTS
      • International services
      • IP networks
  • BROADBAND MARKET
    • OVERVIEW
    • BACKGROUND
    • DEVELOPMENTS
      • Cloud computing
      • Energy rating of data centres
      • E-Government
    • BROADBAND AND INTERNET STATISTICS
      • Table Broadband subscribers - 1999 - 2014
      • Table Overview of broadband/household subscribers - August 2014
      • Table Broadband subscribers by sector - August 2014
      • Table Broadband market share - by major access types - August 2014
      • Table Fixed broadband subscribers - 2007 - 2014
      • Table Overview of internet market - August 2014
      • Table Internet users - 1996 - 2014
      • Table Fixed internet subscribers - 1997 - 2014
      • Table Registered domain names - October 2014
      • Table Total international internet bandwidth - 2006 - 2014
    • NEXT GENERATION NATIONAL INFOCOMM INFRASTRUCTURE (NEXT GEN NII)
      • Background
      • Network company (NetCo)
      • Operating company (OpCo)
      • Rollout and operations
      • NetLink Trust
      • Structure of Singapore's national broadband network
        • Table Structure of National Broadband Network
    • BROADBAND SERVICE PROVIDERS
      • Table Fixed broadband subscribers, annual change, market share by major providers - March 2013
      • Table Fixed broadband subscribers, annual change, market share by major providers - March 2014
    • BROADBAND TECHNOLOGIES
      • Cable modems
        • Table Cable modem subscribers - 2000 - 2014
      • Digital subscriber line (DSL)
        • Table DSL subscribers - 2000 - 2014
      • Powerline broadband
      • Fibre-to-the-home (FttH)
        • Table Total optical fibre broadband subscribers - 2011 - 2014
      • Wireless broadband
        • Table Wireless broadband subscribers - 2007 - 2014
    • VOICE OVER INTERNET PROTOCOL (VOIP)
  • DIGITAL MEDIA
    • BROADCASTING MARKET
      • Overview
        • Table Key broadcasting statistics - 2013
        • Table Broadcasting - homes, subscribers and sector revenue - 1996 - 2013
      • Regulatory environment
      • Regulatory developments
      • Convergence
      • Digital TV
      • Cable and pay TV
        • Table Cable TV subscribers - transition from analogue to digital - 2002 - 2009
      • Satellite TV
        • Table Licensed satellite broadcasters
      • Interactive TV (iTV)
      • Free-to-air (FTA) TV
      • Internet Protocol TV (IPTV)
        • Table SingTel's mio TV subscribers - 2007 - 2014
  • MOBILE COMMUNICATIONS
    • OVERVIEW
    • MAJOR MOBILE OPERATORS
      • Table Singapore - mobile operators, subscribers and annual change - March 2014
      • Table Singapore - mobile operators by share of total mobile market - March 2014
      • Table Singapore - estimated 3G mobile subscribers by operator - August 2014
    • MARKET STATISTICS
      • Table Mobile subscribers - 1997 - 2014
      • Table Mobile subscribers - 2G and 3G, prepaid and postpaid - July 2013
      • Table Mobile subscribers - 2G and 3G, prepaid and postpaid - August 2014
      • Table 3G mobile subscribers - 2005 - 2014
      • Table 4G mobile subscribers - 2014
      • Table Mobile services revenue - 1993 - 2013
      • Table Fixed-line versus mobile subscriptions and teledensity - June 2014
      • Table Mobile broadband subscribers -2007 - 2013
    • AVERAGE REVENUE PER USER (ARPU)
      • Table Overall mobile services ARPU - 2002 - 2013
      • Table ARPU - postpaid and prepaid by mobile operator - March 2014
    • PRICING
    • MOBILE NETWORKS
      • GSM
      • Third generation (3G)
        • Table Third Generation (3G) licensees, spectrum and vendors
      • Fourth generation (4G) / long-term evolution (LTE)
      • Fifth Generation (5G) R&D
    • MOBILE VOICE SERVICES
      • Prepaid
        • Table Prepaid subscribers - 1999 - 2014
        • Table Prepaid vs postpaid - share of 2G market - 2007 - 2014
        • Table Mobile subscribers - prepaid and postpaid - 2G and 3G - 2013
        • Table Mobile subscribers - prepaid and postpaid - 2G, 3G and 4G - August 2014
      • International roaming
      • Satellite mobile
    • MOBILE DATA SERVICES
      • Short messaging service (SMS)
        • Table Total SMS messages per month - 2004 - 2014
      • Payment systems
      • Smartphones
    • MOBILE CONTENT AND APPLICATIONS
      • Background
      • Mobile TV

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