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Singapore - Major Telecom Operators


Attention: There is an updated edition available for this report.

More than 600 telecommunications licences have been awarded by Singapore’s telecom regulator, the Infocomm Development Authority; around 5% of these come under the facilities-based operator category. The boom in licensing over the last decade has been the result of a hugely liberalised market and government policy that has strongly supported a progressive regulatory regime.

The dominant players in the market are, of course, the mobile operators with their massive subscriber bases and revenues, combined with blanket coverage. By late in 2012 the number of mobile subscribers had reached almost 8 million (with 3G subscribers making up more than three quarters of the total) and an overall mobile penetration rate of 150%. Of the three big mobile operators – SingTel, Mobile One and StarHub – two (SingTel and StarHub) are full service operators and consequently are involved in a wide range of telecom services, including fixed line and fixed broadband. Although there is competition in the fixed-line market, SingTel continues to dominate with more than 90% of fixed subscribers. Despite the huge presence of the three big players in the Singapore telecom market, the many smaller operators are playing a vital part in increasing competition and also make a valuable contribution to the creative side of the market.

This report takes a look at the major operators in Singapore’s dynamic, constantly changing telecoms environment. Despite a much more competitive market, incumbent SingTel has remained a formidable player; the company has been busy developing new strategies, including regional expansion, as it adapts to the changing nature of the business.

Key developments:

SingTel announced major corporate restructure; SingTel, M1 and StarHub all launched commercial LTE (4G) networks; smartphones playing key role in marketing strategies of the major mobile operators; MobileOne has positioned itself for offering services on the new NGNBN.

Companies covered in this report include:

SingTel; StarHub, MobileOne (M1), PacNet, Temasek


1. Synopsis
2. Singapore Telecom (SingTel)
2.1 Overview
2.2 Corporate structure and subsidiaries
2.2.1 Overview
2.2.2 Restructure - 2012
2.2.3 Temasek Holdings
2.2.4 Thailand
2.3 Statistics
2.3.1 Singapore
2.3.2 Regional
2.4 SingTel Mobile
2.4.1 Overview
2.4.2 3G strategy
2.4.3 Long-Term Evolution (LTE)
2.4.4 Development of products and services – 2009-2012
2.5 Broadband services
2.5.1 Overview
2.5.2 Next Generation Broadband Network (NGNBN)
2.5.3 Long-term evolution (LTE)
2.6 IPTV
3. StarHub Pte Ltd
3.1 Overview
3.2 Corporate structure
3.2.1 StarHub/Singapore Cable Vision (SCV) merger
3.3 Operational statistics
3.4 Financials
3.5 Mobile services
3.5.1 Background
3.5.2 Operational developments
3.5.3 Network developments
3.5.4 Fourth Generation (4G) / Long Term Evolution (LTE)
3.6 Broadband services
3.6.1 Overview
3.6.2 NGNBN
3.7 Cable TV services
3.7.1 Overview
3.7.2 Background
3.7.3 Statistics
3.7.4 StarHub TV on mobile
4. MobileOne
4.1 Overview
4.2 Corporate structure
4.3 Operating statistics
4.4 Financials
4.5 Business strategies
4.6 Network development
4.6.1 High-speed downlink packet access (HSDPA)
4.6.2 Fourth Generation (4G) / Long Term Evolution (LTE)
4.6.3 NGNBN
4.7 Other players
4.7.1 PacNet
4.7.2 Verizon
4.8 New players
4.8.1 MyRepublic
5. Related reports
Table 1 – SingTel – Singapore market – key operational subscriber statistics – 2011 - 2012
Table 2 – SingTel mobile subscribers – 1998 - 2012
Table 3 – SingTel 3G mobile subscribers – 2006 - 2011
Table 4 – SingTel Mobile – key operational statistics – September 2012
Table 5 – SingTel Mobile – ARPU for mobile services – postpaid, prepaid and blended - 2010 - 2012
Table 6 – SingTel Mobile – ARPU for mobile services – postpaid, prepaid, non-voice – 2003 - 2012
Table 7 – SingTel’s fixed broadband subscribers – 2005 - 2012
Table 8 – SingTel’s mio TV subscribers – 2009 - 2012
Table 9 – SingTel’s regional mobile subscribers – 2007 - 2012
Table 10 – SingTel’s mobile subscribers by regional markets – 2011
Table 11 – StarHub – key operational statistics – 2010 – 2012
Table 12 – StarHub – revenue and proportion of revenue by market segment – 2012
Table 13 – StarHub mobile subscribers – 2000 - 2012
Table 14 – StarHub 3G mobile subscribers – 2006 - 2011
Table 15 – StarHub – operating revenue and capital expenditure – 2008 - 2012
Table 16 – StarHub - key operational statistics – mobile postpaid and prepaid – September 2012
Table 17 – StarHub – ARPU for mobile services – postpaid and prepaid – 2003 - 2012
Table 18 – StarHub’s fixed broadband subscribers – 2003 - 2012
Table 19 – StarHub – ARPU for broadband services – 2006 - 2012
Table 20 – StarHub Cable TV subscribers – 1996 - 2012
Table 21 – StarHub cable TV ARPU – 2003 - 2012
Table 22 – MobileOne subscribers – 1998 - 2012
Table 23 – MobileOne 3G subscribers – 2006 - 2012
Table 24 – Mobile One – operating revenue and capital expenditure – 2008 - 2012
Table 25 – Mobile One – mobile subscribers, market share and ARPU – September 2012
Table 26 – MobileOne – ARPU for mobile services – postpaid and prepaid – 2002 - 2012
Chart 1 – StarHub financials – 2007 - 2010
Chart 2 – MobileOne financials – 2007 - 2010
Exhibit 1 – Major shareholders in SingTel – May 2012
Exhibit 2 – SingTel’s regional subsidiaries and shareholdings – March 2012
Exhibit 3 – Major shareholders in StarHub – February 2012
Exhibit 4 – Major shareholders in Mobile One – February 2011

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