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Serbia - Telecoms, Mobile and Broadband - Statistics and Analyses

Serbia - Telecoms, Mobile and Broadband - Statistics and Analyses

Serbia's telecom sector revenue returns to growth
Following an economically and politically turbulent period during the 1990s, Serbia started the first decade of the new millennium with strong GDP growth until the economic crisis of 2008. GDP growth soon recovered but more recently it has been stymied by the poor performance of Serbia's principal trading markets, including Italy and Greece.
Economic difficulties prompted the government to adopt a range of fiscal measures to raise revenue, including a short-term imposition of a 10% tax on telecom services. Similarly, the economic difficulties, compounded by a range of regulatory measures, saw a steady fall in telecom market revenue for a number of years although not all markets were affected equally. Telecom sector revenue improved in 2017, growing 1% year-on-year.
Serbia's integration with the European Union (EU), formalised by the Stabilisation and Association Agreement in 2008, has encouraged the government and regulator to adopted measures aimed at promoting telecoms reform. The Agreement oversees closer integration with the EU and covers commitments to political, economic, trade, or human rights reform. In addition, as part of the EU pre-accession process, Serbia has received financial aid to build public institutions and improve cross-border co-operation. Serbia has been an official EU candidate country since January 2014.
EU reforms have been fundamental to Serbia's telecom sector. The EU's regulatory framework for communications (the NRF), adopted in mid-2010, promotes competition as the most efficient way to offer communications products and services while ensuring universal access.
Considerable network investment has been undertaken by incumbent and alternative operators in recent years, despite economic difficulties. This has helped to stimulate internet usage, which has also been bolstered by improved affordability as prices are reduced through competition.
Serbia's high mobile penetration, the result of multiple SIM card use, has seen lower revenue in recent years, placing further pressure on operators to develop business models which encourage consumer use of mobile data services as also the continued substitution of fixed-line for mobile voice calls.

Key developments:

MTS trials 5G services with Ericsson;
Telenor Group completes sale of operations in Central Europe;
Regulator amends Cellular Local Loop conditions;
Telekom Serbia, Telenor Serbia and SBB launch joint multi-play service;
Regulator licences three MNOs for spectrum in the 800MHz band, stimulating LTE development;
Telenor Serbia upgrades mobile network with carrier aggregation technology;
Report update includes the regulator's 2017 annual report, market data report to June 2018, telcos' operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inenjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Serbia – 2018 (e)
  • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
      • Table Telecom market revenue by sector (€) –2008 – 2015
      • Table Telecom market revenue by sector (RDS) –2011 – 2015
      • Table Share of telecom revenue by service – 2010 - 2015
      • Table Share of telecom investment by service – 2010 – 2015
      • Table Telecom market investment – 2009 – 2015
  • REGULATORY ENVIRONMENT
    • LAW ON ELECTRONIC COMMUNICATIONS
      • Amendments
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • PRIVATISATION
      • Telekom Serbia
      • Mobi 63
    • INTERCONNECT
    • UNIVERSAL SERVICE
    • NUMBER PORTABILITY (NP)
      • Table Annual fixed number portings – 2014 - 2018
  • FIXED NETWORK OPERATORS
    • Table Fixed-line telephony revenue – 2004 - 2015
    • TELEKOM SERBIA
      • Table Telekom Serbia Group financial data – 2007 - 2017
      • Table Telekom Serbia Group revenue by service – 2014 - 2017
      • Table Telekom Serbia company financial data – 2009 - 2017
      • Table Telekom Serbia Group revenue by service – 2014 - 2017
      • Table Telekom Serbia Group subscribers by sector – 2009 - 2017
      • Table Telekom Serbia company subscribers by sector – 2010 - 2017
      • Table Telekom Serbia Group investments by sector (old style) –2010 - 2012
      • Table Telekom Serbia Group investments by segment – 2013 - 2016
      • Table Telekom Serbia company investments by sector – 2010 - 2017
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Electric Energy Transmission and Transmission System Control (EMS)
      • EPS network
        • Table Fixed lines in service and teledensity – 2004 - 2018
        • Table VoIP users and traffic – 2010 - 2015
        • Table Fixed line voice traffic – 2004 - 2018
    • INTERNATIONAL INFRASTRUCTURE
      • Table International internet bandwidth – 2004 - 2016
  • FIXED-LINE BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Table ISPs by access platform – 2008 - 2015
    • BROADBAND STATISTICS
      • Table Fixed broadband market share by platform – 2016 - 2018
      • Table Fixed broadband market share by access speed – 2016 - 2018
      • Table Historic - Internet users and penetration rates – 2000 - 2009
      • Table Internet users and penetration rates – 2010 - 2018
      • Table Household internet use by connection type – 2007 - 2014
      • Table Internet market revenue – 2005 - 2015
      • Table Dial-up internet connections – 2007 - 2015
      • Table Fixed-line broadband subscribers and penetration – 2005 - 2018
    • FORECASTS – FIXED BROADBAND SUBSCRIBERS – 2019; 2021; 2023
      • Table Forecast – fixed broadband subscribers – 2019; 2021; 2023
    • FIXED-LINE BROADBAND TECHNOLOGIES
      • Hybrid Fibre Coax (HFC) networks
        • Table Cable broadband subscribers – 2004 - 2016
      • Digital Subscriber Line (DSL) networks
        • Table DSL subscribers – 2004 - 2016
        • Table Telekom Serbia DSL subscribers – 2008 - 2016
      • Fibre-to-the-Premises (FttP) networks
        • Table Fibre broadband subscribers – 2010 - 2016
      • Other fixed broadband services
        • Table Wireless internet subscribers – 2007 - 2016
      • WiMAX
      • W-Fi
  • DIGITAL ECONOMY
    • E-GOVERNMENT
      • Table Proportion of companies using e-government services – 2007 - 2018
  • DIGITAL MEDIA
    • VIDEOSTREAMING
      • Table Telekom Serbia IPTV subscribers – 2008 - 2017
  • MOBILE MARKET
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Mobile market investment – 2013 - 2015
      • Table Mobile market revenue – 2003 - 2016
      • Table Historic - Mobile subscribers and penetration rate – 1998 - 2009
      • Table Active mobile subscribers and penetration rate – 2010 - 2019
      • Table Total outgoing mobile traffic – 2003 - 2018
      • Table Mobile operator market share by subscribers – 2003 - 2018
      • Table Mobile operator market share of revenue – 2003 - 2015
      • Table Prepaid subscribers and proportion of total mobile subscribers – 2005 - 2018
      • Table Telenor prepaid users – 2007 - 2018
      • Table MTS Serbia prepaid users – 2012 - 2017
    • MOBILE DATA
      • Table Mobile data traffic – 2012 - 2018
      • Short Message Service (SMS)/Multimedia Messaging Service (MMS)
        • Table Total SMS and MMS messages sent – 2003 - 2018
    • MOBILE BROADBAND
      • Table Mobile internet and 3G subscribers – 2007 - 2015
      • Table Active mobile broadband subscribers and penetration – 2010 - 2018
    • REGULATORY ISSUES
      • Third mobile licence
      • 1800MHz auction
      • 800MHz auction
      • Mobile Number Portability (MNP)
        • Table Average mobile number portings per month – 2011 - 2018
        • Table Annual and cumulative mobile number portings – 2011 - 2018
      • Roaming
        • Table European roaming charges – 2007 – 2016
        • Table European roaming charges – 2014 - 2017
      • Mobile Termination Rates (MTRs)
    • MOBILE INFRASTRUCTURE
      • Table Mobile base stations installed by operator – June 2018
      • 5G
      • 4G (LTE)
      • 3G
      • Other infrastructure developments
        • Table M2M connections – 2014 - 2018
    • MAJOR MOBILE OPERATORS
      • Telenor Serbia
        • Table Telenor Serbia subscribers – 2006 - 2018
        • Table Telenor Serbia financial data (mobile) –2007 - 2018
        • Table Telenor Serbia financial data quarterly change (mobile) –2016 - 2018
        • Table Telenor Serbia revenue (Serbia and Montenegro split) –2013 - 2018
        • Table Telenor Serbia mobile revenue by type – 2014 - 2018
        • Table Telenor Serbia prepaid and postpaid ARPU and MOU – 2007 - 2018
      • Mobilna Telefonija Srbija (MTS)
        • Table MTS subscribers – 2010 - 2017
      • VIP Mobile
        • Table VIP Mobile financial data – 2007 - 2018
        • Table VIP Mobile financial data by quarter – 2013 - 2018
        • Table VIP Mobile subscribers – 2007 – 2018
      • Mobile Virtual Network operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
  • RELATED REPORTS

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