Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses

Attention: There is an updated edition available for this report.

Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses

Senegal secures more licensed MVNOs in push for market competition

Senegal's economic growth has improved steadily in recent years, with GDP estimated to have grown 5.1% in 2015. This has translated into consistent growth in the telecom market, with the number of mobile subscribers having increased 2.6% in the first quarter of 2016 alone. Orange Group's local subsidiary Sonatel is the dominant player in both the fixed-line and mobile sectors, though there is effective competition in the mobile sector from Tigo Senegal and Sudatel's local unit Expresso, which have a 23% and 21% market share, respectively.

Competition in the fixed-line sector was introduced when Expresso launched services as the second national operator (SNO) in 2009. The new entrant initially chose CDMA2000 technology to serve both market segments but switched to GSM technology in 2010, including 3G/HSPA mobile broadband.

The licensing of new operators has not always been transparent in Senegal, with the licences of both Sentel and Sudatel were awarded under controversial circumstances. Sentel settled a four-year licence dispute with the government in August 2012.

The mobile market has prospered, helped in part by poor fixed-line infrastructure in some rural areas. Mobile penetration reached about 117% by mid-2016. A range of value-added services is available to subscribers, including mobile broadband access, which has become by far the dominant internet platform, accounting for about 98.5% of all internet accesses as of mid-2016.

Recent licensing developments will help propel the LTE sector. In June 2016 Sonatel secured a 17-year LTE licence (reduced from 20 years), as well as an extension to its fixed-line, 2G and 3G operating concessions (which had been due to expire in 2017) for no additional cost. The LTE licence includes the use of 10MHz of spectrum in the 1800MHz band and 10MHz in the 800MHz band. Sonatel must provide 70% population coverage within five years and 90% coverage within ten years.

Development of the internet market until 2007 was hampered by Sonatel's monopolistic pricing of bandwidth on the only high-capacity international submarine fibre optic cable serving the country. Despite this, broadband services in Senegal are relatively advanced, and a range of IP-based services including broadband TV (IPTV) and converged triple-play services are offered. Sonatel has progressively reduced its prices following the arrival of several competing international fibre optic submarine cables.

Key developments:

Senegal Internet Exchange Point (SENIX) is opened;

Google considers extending Loon project to Senegal;

Tigo and Sonatel inaugurate their Tier III data centres;

Regulator grants more MVNOs licenses;

Ministry of Commerce launches Made in Senegal' e-commerce platform;

Regulator deactivates some five million unregistered SIM cards;

Telecom regulators of Senegal, Guinea Conakry, Mali, Burkina Faso and Togo implement free roaming among networks within the countries;

Digital Senegal 2016-2025 programs to cost XOF1,346 billion;

ATOS Senegal replaces the State IT Agency (ADIE) to manage the 3,000km fibre network;

Globacom commissions landing station for its Glo-1 cable for Senegal;

Regulator prepares to revise the telecoms legislation to keep pace with ICT and technology changes;

Rapid Communications sets up mobile remittance service in Senegal;

Orange Senegal sets up a Network Operating Common Centre (GNOC) in Dakar to manage operations in Senegal, Mali, Guinea and Guinea Bissau;

Regulator sets up new body to monitor QoS of telecom services;

Sonatel signs agreement to provide free internet services to schools, sells domestic mobile tower portfolio;

Report update includes the regulator's market data to March 2017, operator data to Q3 2017, recent market developments.

Companies mentioned in this report:

Sonatel (Orange), Millicom (Sentel, Tigo), Sudatel (Expresso), Arc Informatique, Globacom, Mainstreet Technologies, Lycamobile Senegal.

1. Executive summary
2. Key Statistics
3. Country overview
4. Telecommunications market
4.1 Historical overview
5. Regulatory environment
5.1 Telecom sector reform
5.2 Telecommunications Act of 2001
5.3 Regulatory authority
5.4 Universal Service Fund
5.5 West African common regulatory framework 2005
5.6 Electronic Transactions Act
5.7 Taxes
5.8 Telecom sector liberalisation
5.9 Digital Cities
5.10 Digital Senegal
5.11 Second national operator (SNO) licence
5.12 VoIP
6. Fixed network operators
6.1 Sonatel (Orange Senegal)
6.1.1 Subsidiaries
6.1.2 Privatisation
6.1.3 Financial results
6.1.4 Network infrastructure and services
6.1.5 Expansion into rural areas
6.1.6 Telecentres
6.1.7 International expansion
6.2 Expresso
7. Telecommunications infrastructure
7.1 Overview of the national telecom network
7.2 National Research and Education Network (NREN)
7.3 International infrastructure
7.3.1 Satellite
7.3.2 Terrestrial fibre and microwave
7.3.3 Submarine fibre
7.4 Data centres
8. Smart infrastructure
9. Fixed-line broadband market
9.1 Introduction and statistical overview
9.2 Broadband statistics
9.3 Fixed-line broadband technologies
9.3.1 Digital Subscriber Line (DSL) networks
9.3.2 Other fixed broadband services
10. Digital Economy
10.1 E-health
10.2 E-government
10.3 E-commerce
11. Mobile market
11.1 Market analysis
11.2 Mobile statistics
11.3 Mobile data
11.3.1 SMS
11.3.2 Mobile broadband
11.4 Regulatory issues
11.4.1 Mobile Number Portability (MNP)
11.4.2 SIM card registration
11.4.3 Per-second billing (PSB)
11.4.4 Millicom licence dispute
11.4.5 LTE licence
11.4.6 Roaming
11.5 Mobile infrastructure
11.5.1 Digital networks
11.5.2 Other infrastructure developments
11.6 Major mobile operators
11.6.1 Orange (Sonatel Mobiles)
11.6.2 Tigo Senegal (Sentel GSM)
11.6.3 Expresso (Sudatel)
11.6.4 Hayo Telecom
11.7 Mobile Virtual Network Operators (MVNOs)
11.8 Mobile content and applications
11.8.1 Manobi
11.8.2 M-payments and m-banking
12. Related reports
Table 1 Country statistics Senegal 2017 (e)
Table 2 Fixed-line network statistics 2017 (Mar)
Table 3 Internet provider statistics 2017
Table 4 Internet statistics 2017 (Mar)
Table 5 Mobile statistics 2017 (Mar)
Table 6 National telecommunications authority
Table 7 Sonatel Group financial results 2004 - 2016
Table 8 Sonatel (Senegal) financial results (XOF) 2012 - 2016
Table 9 Sonatel/Orange fixed-line ARPU 2004 - 2016
Table 10 Sonatel/Orange fixed-line subscribers 2012 - 2016
Table 11 Historic -Fixed-lines in service and teledensity in Senegal 1999 - 2009
Table 12 Fixed-lines in service and teledensity in Senegal 2010 - 2018
Table 13 Market share of fixed-line subscribers by operator 2012 - 2017
Table 14 International internet bandwidth in Senegal 2002 - 2015
Table 15 Internet penetration by platform 2015 - 2017
Table 16 Internet users in Senegal 2000 - 2018
Table 17 Internet user penetration 2011 - 2017
Table 18 Market share of internet connections by platform 2011 - 2017
Table 19 Internet subscribers by platform 2011 - 2017
Table 20 Market share of internet subscribers by operator 2012 - 2017
Table 21 DSL subscribers in Senegal 2002 - 2018
Table 22 Fixed wireless internet subscribers 2012 2017
Table 23 Fixed wireless broadband market share by operator (keys) 2013 - 2016
Table 24 Historic - Mobile subscribers and penetration 2000 - 2009
Table 25 Mobile subscribers and penetration 2010 - 2018
Table 26 Market share of subscribers by operator 2011 - 2017
Table 27 Prepaid and contract subscribers 2012 - 2017
Table 28 Mobile voice traffic 2002 - 2017
Table 29 SMS messages sent 2014 2017
Table 30 Mobile broadband (2G/3G) subscribers 2011 2017
Table 31 Active mobile broadband subscribers 2010 - 2018
Table 32 Market share of 2G/3G internet subscribers by operator 2012 - 2017
Table 33 Sonatel/Orange mobile subscribers 1999 - 2017
Table 34 Sonatel/Orange mobile revenue () 2011 - 2016
Table 35 Sonatel/Orange mobile ARPU (XOF) 2011 - 2016
Table 36 Sonatel/Orange blended mobile ARPU () 2012 - 2016
Table 37 Sonatel/Orange mobile data subscribers and revenue 2013 - 2015
Table 38 Tigo mobile subscribers 2010 - 2017
Table 39 Expresso mobile subscribers 2010 - 2017
Chart 1 Sonatel Group financial results 2004 2016
Chart 2 Fixed-lines in service and teledensity in Senegal 2005 2018
Chart 3 Mobile subscribers and penetration rate in Senegal 2005 - 2018
Exhibit 1 Map of Senegal
Exhibit 2 West African common regulatory framework 2005

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook