Samoa - Telecoms, Mobile and Broadband - Market Insights and Statistics

Samoa - Telecoms, Mobile and Broadband - Market Insights and Statistics

International connectivity crucial for Samoa's future

Two companies compete in Samoa's mobile market: BlueSky Samoa and Digicel Samoa. This has resulted in a dynamic, competitive mobile sector, with one of the highest rates of mobile phone coverage in the Pacific region. Since mobile networks were upgraded to enhanced 3G technology, the spread of mobile internet is in part filling the digital gap, but smartphones and mobile data plans are still too expensive for many Samoans, and download speeds are slow.

Besides mobile telephony, internet provision and international gateway services are also conducted in a competitive environment. However, BlueSky Samoa remains the only provider of fixed-line telephony and ADSL services. Competition in this area is difficult to achieve due to the small size of the market.

Fixed-line internet access remains severely underdeveloped, with an estimated 1% penetration, due to various factors such as expensive bandwidth, poor fixed-line infrastructure, and the general challenges faced by a small, developing, and remote market.

Although Samoa unlike most Pacific islands has an international submarine cable connection, the network has limited bandwidth and is insufficient for the country's needs. This has resulted in poor, sometimes interrupted internet access.

However, there is growing consumer awareness of ICT products and services. Social networking sites such as Facebook and YouTube are becoming increasingly popular, particularly with the younger generation.

The key to improving telecom services in Samoa lies in resolving the issue of international connectivity. More bandwidth would increase internet speed and reduce the exorbitant price of broadband access. It would also enable VoIP to become a viable option, which in turn would reduce international call prices and allow competition in the international voice market. Options being considered include new-generation satellite solutions and submarine cables projects.

Key telecom parameters 2011 - 2013
Sector | 2012 (e) | 2013 (e) | 2014 (e)
Subscribers to telecoms services:
Fixed-line telephony | 34,400 | 34,200 | 34,100
Mobile telephony | 188,000 | 193,000 | 196,000
(Source: BuddeComm)

Key developments:

The Samoan government has stated its intention to revise the existing telecom legislation and implement changes by 2020.

Samoa's government has launched a US$46.5 million Samoa National Broadband Highway Project (SNBHP), connecting all government ministries, corporations, authorities, schools, and communities.

A US$44 million submarine fibre optic cable project (from Samoa to Fiji) aims to improve the quality and lower the price of internet access in Samoa.

Possible satellite options for Samoa's international connectivity include Medium Earth Orbit (MEO) and High Throughput Satellites (HTS), such as the Kacific and the O3b Ka-band satellites.

Companies mentioned in this report

BlueSky Samoa, Digicel Samoa, Computer Services Limited (CSL),, Lavaspot, Zoom, LeSamoa.Net, Kacific, O3b, Hawaiki Cable Ltd

1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Overview of Samoa's telecom market
5. Regulatory environment
5.1 Background
5.2 Regulatory authority
5.2.1 Office of the Regulator (OOTR)
5.3 Telecom sector liberalisation in Samoa
5.4 Privatisation of SamoaTel Ltd
6. Fixed network operator in Samoa
6.1 BlueSky Samoa
7. Telecommunications infrastructure
7.1 National telecom network
7.2 International infrastructure
7.2.1 Connecting the Pacific islands
8. Internet and broadband market
8.1 Overview
9. Mobile communications
9.1 Overview of Samoa's mobile market
9.2 Major mobile operators
9.2.1 Digicel Samoa Ltd
9.2.2 BlueSky Samoa (former SamoaTel)
10. Related reports
Table 1 Country statistics 2014
Table 2 Telephone network statistics 2014
Table 3 Internet user statistics 2014
Table 4 Fixed broadband statistics 2014
Table 5 Mobile statistics 2014
Table 6 National telecommunications authority
Table 7 Evolution of GDP in Samoa 2000 - 2016
Table 8 Fixed lines in service and teledensity 2000 - 2015
Table 9 Internet users and user penetration rate 2000 - 2015
Table 10 Fixed broadband subscribers and penetration 2009 - 2015
Table 11 Mobile subscribers and penetration 2001 - 2015
Chart 1 Mobile market evolution 2004 - 2015
Exhibit 1 BlueSky Samoa at a glance
Exhibit 2 The start of the internet in Samoa

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