Market Research Logo

Puerto Rico - Telecoms, Mobile, Broadband and Forecasts

Puerto Rico - Telecoms, Mobile, Broadband and Forecasts

Puerto Rican LTE thrives while the cable TV sector consolidates

Puerto Rico has one of the highest mobile penetration rates in Latin America, though despite being a US territory it lags well behind the mainland US states in terms of fixed-line and broadband penetration. This is partly due to a continuing economic recession, high unemployment rates (and consequently low disposable income) and poor telecoms investment in a market largely dominated by the incumbent Puerto Rico Telephone Company.

The Puerto Rico Telephone Company's fixed-line market dominance was augmented following its acquisition by the largest wireless company in Latin America, América Móvil. In contrast, with six network operators, the mobile (cellular/wireless) market has been experiencing more robust competition and growth. Although América Móvil's Claro recently took the lead from AT&T Mobility in terms of subscriber numbers, AT&T regained the top position by late November following its acquisition of Centennial Communications.

With an emerging VoIP sector and steadily growing broadband market, as well as a healthy satellite TV sector which has caused a decline in the cable TV subscriber base in recent years, the growth and convergence of digital media looks promising for coming years. A new submarine cable, due to come online in 2014, will improve connectivity to the US and neighbouring Latin American and Caribbean countries, while investments by cellular operators in LTE infrastructure will help promote mobile data services, as also extend mobile broadband availability in rural areas.

Market highlights:

Puerto Rico's economic plight has affected the telecoms sector, though it has managed to weather continuing difficulties, better most industries.
Open Mobile launched an LTE offer in mid-2012, a crucial step for the country's migration to 4G-based mobile broadband.
The AT&T acquisition of Centennial allowed the former to supplant Claro as the mobile market leader, having lost that position to Claro in 2007.
The failed bid by AT&T to acquire T-Mobile has preserved the competitive nature of the Puerto Rican mobile market, where AT&T would otherwise have secured a 50% share of mobile subscribers.
Liberty Puerto Rico's acquisition of OneLink Communications has merged two of the key cable TV and broadband players, with a combined footprint of some 700,000 addressable households.
Cable TV subscriber numbers continue to decline, due in part to growing competition from satellite and to a deepening recession.
The new PCCS submarine cable due in late 2014 will improve connectivity to the US and neighbouring Caribbean Central American countries.
In mid-2013 DISH and Claro joined forces to offer quad-play bundled services.

Data in this report is the latest available at the time of preparation and may not be for the current year.

Data in this report is the latest available at the time of preparation and may not be for the current year.
This report provides a comprehensive overview of trends and developments in Puerto Rico's telecommunications market. The report analyses the mobile, internet, broadband and converging media sectors.

Subjects include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure;
Major players;
Internet, VoIP;
Mobile voice and data markets;
Broadband (, DSL, cable TV, wireless);
Convergence and digital media;
Mobile subscribers forecasts to 2020;

Key developments:

Mobile data use developing with three competing LTE commercial networks on-stream; DISH and Claro offer joint quad-play services; FCC funding for broadband extension in underserved areas; Liberty Cablevision merges with OneLink Communications; T-Mobile launches LTE services; Claro launches IPTV; regulator market data to June 2013; market developments to end-2013.

Companies covered in this report include:

Puerto Rico Telephone Company, América Móvil, AT&T, Liberty Cablevision; OneLink Communications; T-Mobile; Open Mobile; Sprint PCS; Choice Cable.

This report is essential reading for those needing high level strategic information and objective analysis on the telecom sector in Puerto Rico.

It provides further information on:

Market liberalisation and regulatory issues;
The impact of the global economic crisis;
Telecoms operators privatisation, acquisitions, new licences;
Mobile data market developments in coming years;
3G/4G developments, regulatory issues and technologies including HSPA and LTE;
Broadband developments;
Historical and current subscriber statistics and forecasts;


1. Executive summary
2. Key statistics
3. Country Overview
4. Telecommunications market
4.1 Overview
4.2 Telecom sector liberalisation
4.3 Privatisation of PRTC
4.4 Regulatory environment
5. Fixed network operators
5.1 Overview
5.2 Puerto Rico Telephone Company (PRTC)
5.3 AT&T
6. Telecommunications infrastructure
6.1 National telecom networks
6.2 International infrastructure
6.2.1 Submarine cable networks
6.2.2 Satellite networks
6.3 IP networks and VoIP
7. Internet market
7.1 Overview
7.2 Internet statistics
8. Broadband market
8.1 Overview
8.2 Cable broadband
8.2.1 OneLink Communications
8.2.2 Liberty Cablevision
8.2.3 Choice Cable
8.3 Digital Subscriber Line (DSL)
8.4 Wireless broadband
9. Digital Media
9.1 Overview
9.1.1 Cable TV (CATV)
9.1.2 IPTV
9.1.3 Satellite TV
9.1.4 Free-to-air (FTA) TV
10. Mobile market
10.1 Overview of Puerto Rico's mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 AT&T Mobility
10.2.2 Claro (América Móvil)
10.2.3 T-Mobile
10.2.4 Sprint PCS
10.2.5 Open Mobile
10.3 Mobile data
10.3.1 Long-term Evolution (LTE)
10.3.2 Smartphones
11. Forecasts
11.1 Forecasts Mobile services 2011-2016
12. Related reports
Table 1 Country statistics Puerto Rico 2012 (e)
Table 2 Fixed-line network statistics 2012 (e)
Table 3 Internet user statistics Jun 2012
Table 4 Broadband statistics 2012 (e)
Table 5 Mobile statistics 2012 (e)
Table 6 National telecommunications authorities
Table 7 Fixed lines in service and teledensity 2001 - 2013
Table 8 Internet users and penetration rate 2000 - 2013
Table 9 Historic - Cable TV subscribers and penetration 1997 2004
Table 10 Cable TV subscribers and penetration 1997 2005
Table 11 Liberty Cablevision subscribers 2010 2013
Table 12 Mobile subscribers and penetration 2001 - 2013
Table 13 Postpaid and prepaid subscribers 2001 - 2012
Table 14 Mobile prepaid vs postpaid market share 2000 - 2013
Table 15 Forecast mobile subscribers higher growth scenario 2011 2015; 2020
Table 16 Forecast mobile subscribers lower growth scenario 2011 2015; 2020
Chart 1 Fixed lines in service and teledensity 2001 - 2013
Chart 2 Internet users and penetration rate 2000 - 2013
Chart 3 Cable TV subscribers and penetration 2003 2013
Chart 4 Mobile subscribers and penetration 2000 - 2013
Chart 5 Mobile prepaid vs postpaid market share 2000 - 2013
Exhibit 1 Major submarine cable networks serving Puerto Rico

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report