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Portugal - Key Statistics, Telecom Market and Regulatory Overviews


Attention: There is an updated edition available for this report.

Portugal has a medium-sized telecom market with a strong mobile sector and a growing broadband customer base well served by both the cable and DSL platforms. The development of digital-TV services has progressed under cautious regulatory guidance, with a licence for digital-service transmission awarded to Portugal Telecom in mid-2008. The difficult economic conditions have seen operator’s domestic revenue fall in recent quarters, with Cogeco selling the flagging Cabovisão in early 2012 for a considerable loss. This report introduces the major elements of the Portuguese telecom market, presenting statistics on the fixed telephony sector as well as an analysis of the major players including Portugal Telecom and ZON Multimédia. Additional information is provided on the key regulatory issues, noting the status of interconnection, local loop unbundling, number portability and carrier preselection.

Key developments:

PT eliminates special rights granted to the government’s golden shares; AR Telecom exits residential market; ZON Multimedia and Optimus to merge; regulator’s market data to Q2 2012; telcos’ operating and financial data to September 2012; market developments to December 2012.

Companies covered include:

TMN, Optimus, Vodafone, ZON Multimedia.


1. Synopsis
2. Key statistics
3. Telecommunications market
3.1 Overview of Portugal’s telecom market
4. Regulatory environment
4.1 History
4.2 Revised NFR
4.3 Regulatory authority
4.3.1 National Communications Authority
4.4 Telecom sector liberalisation in Portugal
4.4.1 Privatisation of Telecom Portugal
4.4.2 Interconnect
4.4.3 Access
4.4.4 Fibre access
4.4.5 Carrier PreSelection (CPS)
4.4.6 Number Portability (NP)
4.4.7 Wholesale Line Rental (WLR)
5. Fixed network operators in Portugal
5.1 Overview of operators
5.2 Portugal Telecom
5.3 Oni
5.4 Sonaecom
5.4.1 Novis
5.5 AR Telecom
5.5.1 Jazztel (historic)
5.6 ZON Multimédia
6. Telecommunications infrastructure
6.1 National telecom network
6.1.1 Next Generation Networks (NGNs)
6.2 International infrastructure
7. Related reports
List of Tables, Charts and Exhibits
Table 1 – Country statistics – 2012 (e)
Table 2 – Telecom revenue and investment statistics – 2012 (e)
Table 3 – Telephone network statistics – 2012 (Jun)
Table 4 – Internet user statistics – 2012 (Jun)
Table 5 – Broadband statistics – 2012 (e)
Table 6 – Mobile statistics – 2012 (e)
Table 7 – National telecommunications authority
Table 8 – Telecom market as proportion of GDP – 2006 - 2012
Table 9 – Telecom market investment – 2004 - 2012
Table 10 – Telecom market value – 2000 - 2012
Table 11 – Unbundled loops – 2005 - 2012
Table 12 – Number and type of access lines: analogue and digital – 2005 - 2012
Table 13 – Portugal Telecom wholesale lines – 2008 - 2011
Table 14 – Fixed telephone customers, access type and shared access lines – 2004 - 2012
Table 15 – Portugal Telecom’s share of direct access customers – 2005 - 2012
Table 16 – Cumulative fixed-line numbers ported – 2003 - 2010
Table 17 – Fixed-line revenue, by type – 2007 - 2012
Table 18 – Share of fixed-line access installations by operator – 2009 - 2012
Table 19 – Portugal Telecom accesses and subscribers by sector – 2009 - 2012
Table 20 – Portugal Telecom domestic financial data – 2005 - 2011
Table 21 – Portugal Telecom Group financial data – 2010 - 2011
Table 22 – Portugal Telecom domestic revenue by segment – 2010 - 2012
Table 23 – Sonaecom fixed-line financial data by sector – 2006 - 2012
Table 24 – Sonaecom financial data – 2006 - 2012
Table 25 – Sonaecom fixed-line subscribers by sector – 2008 - 2012
Table 26 – ZON Multimédia subscribers by type – 2007 - 2012
Table 27 – ZON Multimédia financial data – 2007 - 2012
Table 28 – Fixed lines in service and teledensity – 1999 - 2013
Table 29 – Fibre infrastructure – 2007 - 2011
Chart 1 – Portugal Telecom wholesale lines – 2008 - 2011
Chart 2 – Fixed-line revenue, by type – 2007 - 2012
Chart 3 – Portugal Telecom financial data – 2005 - 2011
Chart 4 – Sonaecom fixed-line financial data by sector – 2006 – 2012
Chart 5 – Sonaecom financial data – 2006 – 2012
Chart 6 – Sonaecom fixed-line subscribers by sector – 2008 - 2012
Chart 7 – ZON Multimédia subscribers by type – 2007 – 2012
Chart 8 – ZON Multimédia financial data – 2007 - 2012
Chart 9 – Fixed lines in service and teledensity – 2003 – 2013
Exhibit 1 – EU – The New Regulatory Framework (NRF)
Exhibit 2 – Access and the local loop

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