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Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Netherlands regulator imposes wholesale access conditions on VodafoneZiggo

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre and as part of the process some customers in rural areas, where the cost of deploying fibre is prohibitive, will be served with 5G for voice and data services in coming years. This trend will gain pace once 5G becomes widely available from about 2022.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By mid-2018 about a third of fixed-broadband connections provided data of at least 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors. KPN has similar obligations on wholesale copper and fibre access. VodafoneZiggo since late 2018 has trialled DOCSIS3.1 technology with a view to deploying services based on the new standard across its network during 2019.

Given these developments, the market share held by DSL, once the dominant platform, has fallen consistently for several years as customers migrate to faster cable and fibre-based networks. By the end of 2018 fibre is expected to account for only about 20% of all fixed-line broadband connections.

In the mobile segment, the decline in the number of traditional SIM cards is partly the result of higher mobile penetration and also of competition on pricing which has meant that subscribers have less cause to acquire SIM cards from different providers to capitalise on cheaper on-net tariffs. In common with other European markets, the LTE sector is the main driver in the sector. While operators are concentrating investment on 5G some, including KPN, have begun the process of closing 3G infrastructure with a view to refarming spectrum and other assets for LTE and 5G services.

The mobile market is fairly concentrated though the triopoly of T-Mobile Netherlands, KPN and VodafoneZiggo is supplemented by a good number of MVNOs and resellers. Some further market consolidation with the merger of T-Mobile Netherlands with Tele2 Netherlands awaits the approval from European competition regulators.

This report details the key aspects of the Dutch telecom market. It provides data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure The report also examines the fixed and fixed-wireless broadband markets, including statistics and analyses on technologies including ADSL2+, vectoring VDSL, FttP, powerline broadband, wireless broadband, Wi-Fi and internet via satellite. I addition the regulator covers the mobile voice and data markets, including a review of the key operators and regulatory issues, an assessment of emerging mobile data services and details of technologies based on LTE-B, LTB-M and 5G.

Key developments:

MNOs call for auction of 3.5GHz spectrum;
T-Mobile Netherlands merger with Tele2 remains under scrutiny’
KPN preps for 5G trials, plans 3G network shutdown in 2022;
Tele2 Netherlands launches VoWi-Fi service;
T-Mobile launches ‘4G For Home’ solution;
VodafoneZiggo completes LTE-M network roll out;
KPN extends LTE-M services;
MNOs refarm 3G spectrum in the 2100MHz and 2600MHz bands for LTE;
T-Mobile Netherlands launches CA LTE-A services;
MNOs join with banks to launch m-payments system;
T-Mobile and Tele2 sign network sharing agreement;
KPN extends vectoring VDSL on a wholesale basis, upgrades FttP to 1Gb/s in select areas;
VodafoneZiggo starts DOCSIS3.1 trial;
Utility NLE launches DSL and fibre-based telecom services;
KPN expands trials of Vplus technology;

VodafoneZiggo deploys Wi-Fi hotspots to thousands of street cabinets
Report update includes the regulator’s market data for Q4 2017, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

KPN, Orange Netherlands, Tele2, Versatel, Vodafone Netherlands, Ziggo, T-Mobile Netherlands, KPN, Reggefiber, VodafoneZiggo, UPC Netherlands.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Netherlands – 2018 (e)
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
      • Table Infrastructure investment by sector – 2012 - 2017
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • INTERCONNECT
    • ACCESS
      • Cable access
      • Fibre access
        • Table Wholesale fibre unbundled connections – 2014 - 2017
        • Table Wholesale fibre active unbundled connections – 2014 - 2017
    • NUMBER PORTABILITY (NP)
    • CARRIER PRESELECTION (CPS)
      • Table CPS subscribers – 2008 - 2014
    • WHOLESALE LINE RENTAL (WLR)
      • Table WLR lines – 2008 - 2018
  • FIXED NETWORK OPERATORS
    • OVERVIEW
      • Table Fixed-line revenue (PSTN, VoB) – 2006 - 2017
      • Table Fixed-line traffic by type – 2008 - 2015
      • Table Fixed-line traffic: broadband/traditional – 2016 - 2017
      • Table Fixed-line traffic revenue – 2006 - 2017
      • Table Fixed-line services revenue by retail, wholesale – 2013 - 2017
    • ROYAL KONINKLIJKE PTT NEDERLAND (KPN)
      • Table KPN net line loss – 2005 - 2016
      • Table KPN PSTN channels (consumer), – 2005 - 2018
      • Table KPN RGUs (consumer) – 2015 - 2018
      • Table KPN consumer market share by sector – 2007 - 2017
      • Table KPN subscribers by sector – 2005 - 2018
      • Table KPN Group financial data – 2004 - 2018
      • Table KPN financial data by sector (Netherlands) – 2005 - 2018
    • SCARLET TELECOM (STIPTE)
    • TELE2 NETHERLANDS
      • Table Tele2 Netherlands residential subscribers by type – 2007 - 2018
      • Table Tele2 Netherlands revenue by sector – 2007 - 2018
      • Versatel Telecom International
    • VODAFONEZIGGO
      • Table VodafoneZiggo financial data – 2006 – 2018
      • Table Ziggo subscriber data – 2007 - 2018
      • Table Historic - UPC Nederland subscribers – 2005 - 2014
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
      • Table Fixed lines in services by type (retail) – 2008 - 2018
      • Table Historic - Fixed lines in service and teledensity – 1999 - 2009
      • Table Fixed lines in service and teledensity – 2010 - 2018
    • INTERNATIONAL INFRASTRUCTURE
      • Table Netherlands internet bandwidth – 1998 - 2016
    • SMART INFRASTRUCTURE
      • Amsterdam
    • WHOLESALE
      • Wholesale broadband access
        • Table KPN wholesale connections by type – 2015 - 2018
        • Table Unbundled MDF connections by type – 2008 - 2015
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
        • Table Proportion of retail broadband service connections with bundles – 2015 - 2017
      • Government support
      • Broadband statistics
        • Table Internet users and penetration – 2008 - 2018
        • Table Historic - Broadband retail subscribers (cable modem, DSL, fibre) – 1999 - 2009
        • Table Fixed broadband retail subscribers (cable modem, DSL, fibre) – 2010 - 2018
        • Table Fixed broadband subscribers and penetration – 2010 - 2018
        • Table Fixed-line broadband market share by technology – 2008 - 2018
        • Table Proportion of broadband connections by speed – 2010 – 2017
        • Table DSL broadband connections by speed – 2010 – 2017
        • Table Cable broadband connections by speed – 2010 – 2017
        • Table Fibre broadband connections by speed – 2013 – 2017
        • Table Broadband penetration by technology – 2007 - 2017
      • Forecasts – broadband subscribers – 2019; 2021; 2023
        • Table Forecast broadband subscribers – 2019; 2021; 2023
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Introduction
        • Table Cable modem subscribers (retail) – 2000 - 2018
      • VodafoneZiggo
        • Table VodafoneZiggo financial data – 2006 - 2018
        • Table VodafoneZiggo subscriber data – 2007 - 2018
        • Table Historic - UPC Nederland subscribers – 2005 - 2014
        • Table Historic - UPC Netherlands revenue (€) – 2007 - 2014
        • Table Historic - UPC Netherlands revenue by segment (€) – 2012 - 2014
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Introduction
        • Table KPN consumer retail broadband subscribers – 2007 - 2018
        • Table DSL subscribers – 2000 - 2018
        • Table Tele2 DSL subscribers – 2006 - 2018
        • Table Households connected to upgraded copper networks – 2014 - 2017
      • VDSL
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table FttP homes connected – 2006 - 2017
      • Table FttP subscribers – 2006 - 2018
      • Table FttP retail and wholesale business connections – 2015 - 2017
      • Table Unbundled broadband connections by platform – 2015 - 2017
      • Regulating fibre
      • KPN
        • Table KPN/Reggefiber FttP activated premises – 2009 - 2015
      • Government, councils and telcos involved
      • Eindhoven Smart City Project
      • Nuenen and Helmond
      • Rotterdam
      • Amsterdam
      • The Hague
      • The Almere Project
    • OTHER FIXED BROADBAND SERVICES
      • Wireless Local Loop (WLL)
      • Wireless LANS/Wi-Fi
      • WiMAX
      • Internet via satellite
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
      • Table Mobile services market revenue (MNOs) – 2006 - 2015
      • Table Mobile revenue by retail, wholesale – 2013 - 2017
      • Table Mobile services revenue by sector– 2008 - 2017
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile (SIM) subscribers and penetration rate (regulator data) – 1999 - 2009
        • Table Mobile (SIM) subscribers and penetration rate (regulator data) – 2010 - 2018
        • Table Total mobile voice traffic – 2007 - 2018
        • Table Market share of subscribers by operator – 2006 - 2018
        • Table Prepaid and contract subscribers by market share (MNOS) – 2008 - 2017
        • Table Prepaid and contract subscribers (MNOs) – 2007 - 2017
        • Table Mobile antennae in service by technology – 2014 - 2017
        • Table Investment in mobile infrastructure – 2012 - 2017
    • FORECASTS – MOBILE SUBSCRIBERS – 2019; 2021; 2023
      • Table Forecast mobile subscribers – 2019; 2021; 2023
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table KPN LTE subscribers – 2013 - 2015
    • INTERNET OF THINGS (IOT)
      • Machine-to-Machine (M2M)
        • Table M2M connections – 2010 - 2017
    • MOBILE VOICE
    • MOBILE DATA
      • Table Data traffic – 2008 - 2017
      • Table Data traffic quarterly change – 2016 - 2017
      • Table SMS traffic – 2008 - 2018
      • Multimedia Messaging Services (MMS)
    • MOBILE BROADBAND
      • Table Mobile broadband subscribers and penetration – 2010 - 2018
      • Table Mobile broadband subscribers by type – 2009 - 2017
    • REGULATORY ISSUES
      • Spectrum regulations and spectrum auctions
        • Table 3G licence awards (spectrum, spectrum fees and admin fees) – July 2000
      • Mobile Termination Rates (MTRs)
        • Table Wholesale termination revenue – 2007 - 2016
        • Table Wholesale terminated traffic – 2010 - 2017
      • Mobile Number Portability (MNP)
        • Table Historic - Cumulative mobile numbers ported – 2003 - 2009
      • Roaming
        • Table European roaming charges – 2007 – 2016
        • Table European data roaming charges – 2014 - 2017
      • Network sharing
    • MAJOR MOBILE OPERATORS
      • KPN
        • Table KPN mobile consumer retail and wholesale subscribers – 2006 - 2018
        • Table KPN mobile revenue – 2015 - 2018
        • Table KPN mobile revenue by quarter – 2015 - 2018
        • Table KPN mobile monthly ARPU – 2006 - 2018
      • VodafoneZiggo
        • Table Historic - Vodafone Netherlands financial data – 2007 - 2017
        • Table VodafoneZiggo mobile revenue – 2016 - 2018
        • Table VodafoneZiggo subscribers – 2004 - 2018
        • Table Vodafone Netherlands ARPU – 2004 - 2018
        • Table Historic - Vodafone Netherlands voice minutes – 2004 - 2016
      • T-Mobile Netherlands
        • Table T-Mobile Netherlands subscribers – 2006 - 2018
        • Table T-Mobile Netherlands financial data – 2006 - 2018
        • Table T-Mobile Netherlands mobile service revenue – 2007 - 2016
        • Table T-Mobile Netherlands blended ARPU – 2006 - 2016
      • Mobile Virtual Network Operators (MVNOs)
        • Table MVNO subscribers – 2005 - 2017
        • Table Tele2 mobile subscribers – 2007 - 2018
        • Table Tele2 mobile revenue – 2012 - 2018
    • MOBILE CONTENT AND APPLICATIONS
      • M-payments
      • Satellite mobile

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