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Netherlands - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Netherlands - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Netherlands’ all-in-one market bolstered by VodafoneZiggo joint venture

The Dutch telecom market has one of the most mature broadband sectors in the world, with effective cross-platform competition. DSL infrastructure provides national coverage while the HFC sector, dominated by the newly created joint venture VodafoneZiggo, reaches about 95% of households. In addition there is a strong and rapidly growing fibre sector, with the networks of the incumbent telco KPN being supplemented by a number of municipal projects.

KPN has also launched ‘Vplus’ technologies with the expectation of delivering data at up to 400Mb/s with future upgrades, while Liberty Global, joint owner of VodafoneZiggo, is at the forefront in deploying cable services based on the DOCSIS3.1 standard, capable of delivering data at more than 1Gb/s. The market share held by DSL, once the dominant platform, has fallen consistently for several years as customers migrate to faster cable and fibre-based networks. The market share held by DSL, once the dominant platform, has fallen consistently for several years as customers migrate to faster cable and fibre-based networks. By early 2017 fibre accounted for more than 16% of all fixed-line broadband connections.

There is also strong competition in the mobile sector. Competitive pressure once encouraged Deutsche Telekom to consider selling its T-Mobile Netherlands unit, though this unit has been strengthened by the acquisition in late 2016 of Vodafone Netherlands’ fixed-line business. As a result, T-Mobile Netherlands unit is now also able to offer quad-play services and provide more effective competition to KPN.

The number of mobile subscribers in the Dutch market has continued to grow strongly, though much of this growth can be attributed to the M2M and mobile broadband sectors. Slower growth in traditional SIM cards is partly the result of higher mobile penetration and also to competition on pricing which has meant that subscribers have less cause to acquire SIM cards from different providers to capitalise on cheaper on-net tariffs.

In common with other European markets, the LTE sector is the main driver, supported by the combination of high smartphone penetration, competitive pricing for mobile data bundles, and the universal coverage of LTE networks provided by the network operators. In some rural areas with poor fixed-line broadband coverage MNOS offer LTE services as a fixed broadband replacement. In addition, a 5G research platform was set up in late 2016 as a test bed for future applications and services based on the anticipated 5G standard.

This report details the key aspects of the Dutch telecoms market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and provisions for competitor access to cable and fibre infrastructure. The report also provides statistics and analyses on the mobile market, including regulatory issues and an assessment of emerging mobile data services and technologies. In addition the report covers the digital TV and videostreaming sectors as well as the fixed-line and wireless broadband sectors. It assesses operator strategies in relation to technologies including vectoring VDSL, FttP and DOCSIS3.1, analyses regulatory measures affecting network access, and provides broadband subscriber forecasts for selective years through to 2021.

Key developments:

KPN extends vectoring VDSL on a wholesale basis, upgrades FttP to 1Gb/s in select areas and expands trials of Vplus technology;
Ziggo invests in DOCSIS3.1 technology;
Ziggo and Vodafone complete joint venture as VodafoneZiggo;
Ziggo deploys Wi-Fi hotspots to thousands of street cabinets;
Government kicks-starts €90 million smart infrastructure project to manage traffic;
KPN reports continuing slide in revenue for 2016;
T-Mobile Netherlands launches quad-play offer, launches Knippr’ OTT service;
T-Mobile launches ‘4G For Home’ solution;
KPN expecting to offer commercial LTE-M services by end-2017;
MNOs begin refarming 3G spectrum in the 2100MHz and 2600MHz bands for LTE use;
T-Mobile Netherlands launches CA LTE-A services;
Report update includes the regulator’s market data to Q2 2016, telcos’ operating and financial data to Q4 2016, recent market developments.

Companies mentioned in this report:

KPN, UPC Netherlands, Tele2 Netherlands, Stipte (Scarlet Telecom), Ziggo, Reggefiber, Digitenne, Nozema, Vodafone Netherlands, Tele2 Netherlands, Canal Digitaal, Telfort, Orange Netherlands, Versatel, T-Mobile Netherlands.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2016 (e)
    • Table Telephone network statistics - 2016 (e)
    • Table Internet user statistics - 2016 (e)
    • Table Broadband statistics - 2016 (e)
    • Table Mobile statistics - 2016 (e)
    • Table National telecommunications authority
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
      • Table Infrastructure investment by sector - 2012 - 2015
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • EU REGULATORY FRAMEWORK
    • REVISED NFR
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • INTERCONNECT
      • Table Fixed-to-mobile interconnections tariffs - 2007 - 2009
    • ACCESS
      • Copper Pair Bonding
      • Cable access
      • Fibre access
        • Table Wholesale fibre unbundled connections - 2014 - 2016
        • Table Wholesale fibre active unbundled connections - 2014 - 2016
    • NUMBER PORTABILITY (NP)
    • CARRIER PRESELECTION (CPS)
      • Table CPS subscribers and WLR lines - 2008 - 2014
    • WHOLESALE LINE RENTAL (WLR)
      • Table WLR lines - 2008 - 2015
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
      • Table Fixed-line revenue (PSTN, VoB) - 2006 - 2016
      • Table Fixed-line traffic by type - 2008 - 2015
      • Table Fixed-line traffic revenue - 2006 - 2016
    • ROYAL KONINKLIJKE PTT NEDERLAND (KPN)
      • Table KPN net line loss - 2005 - 2016
      • Table KPN network channels (consumer), PSTN, ISDN, VoIP - 2005 - 2015
      • Table KPN RGUs (consumer) - 2015 - 2016
      • Table KPN consumer market share by sector - 2007 - 2016
      • Table KPN subscribers by sector - 2005 - 2015
      • Table KPN Group financial data - 2004 - 2016
      • Table KPN financial data by sector (Netherlands) - 2005 - 2016
      • Major acquisitions and sales
      • Structural separation
      • KPN's IP network
    • SCARLET TELECOM (STIPTE)
    • TELE2 NETHERLANDS
      • Table Tele2 Netherlands residential subscribers by type - 2007 - 2016
      • Table Tele2 Netherlands revenue by sector - 2007 - 2016
      • Versatel Telecom International NV
    • VODAFONEZIGGO
      • Table Ziggo financial data - 2006 - 2016
      • Table Ziggo subscriber data - 2007 - 2016
      • UPC Nederland
        • Table UPC Nederland subscribers - 2005 - 2014
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
      • Table Fixed lines in services by type (retail) - 2006 - 2016
      • Table Historic - Fixed lines in service and teledensity - 1999 - 2009
      • Table Fixed lines in service and teledensity - 2010 - 2017
    • INTERNATIONAL INFRASTRUCTURE
      • Table Netherlands internet bandwidth - 1998 - 2015
    • SMART INFRASTRUCTURE
      • Amsterdam
    • WHOLESALE
      • Wholesale broadband access
        • Table KPN wholesale connections by type - 2015 - 2016
        • Table Unbundled MDF connections by type - 2008 - 2015
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Government support
        • Table Plan of action and targets - 2003 - 2015
      • Broadband statistics
        • Table Historic - Broadband retail subscribers (cable modem, DSL, fibre) - 1999 - 2009
        • Table Fixed broadband retail subscribers (cable modem, DSL, fibre) - 2010 - 2017
        • Table Fixed-line broadband market share by technology - 2008 - 2017
        • Table Proportion of broadband connections by speed - 2010 - 2016
        • Table DSL broadband connections by speed - 2010 - 2016
        • Table Cable broadband connections by speed - 2010 - 2016
        • Table Fibre broadband connections by speed - 2013 - 2016
        • Table Broadband penetration rate - 1999 - 2016
        • Table Broadband penetration by technology - 2007 - 2014
      • Forecasts - broadband subscribers - 2016; 2018; 2021
        • Table Forecast broadband subscribers - 2016; 2018; 2021
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Introduction
        • Table Cable modem subscribers (retail) - 2000 - 2017
      • VodafoneZiggo
        • Table Ziggo financial data - 2006 - 2016
        • Table Ziggo revenue by segment - 2012 - 2015
        • Table Ziggo subscriber data - 2007 - 2016
        • Table UPC Nederland subscribers (historic) - 2005 - 2014
        • Table UPC Netherlands revenue (€) (historic) - 2007 - 2014
        • Table UPC Netherlands revenue by segment (€) (historic) - 2012 - 2014
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Introduction
        • Table KPN consumer retail broadband subscribers - 2007 - 2015
        • Table DSL market share of broadband subscribers - 2004 - 2013
        • Table DSL subscribers - 2000 - 2016
        • Table Tele2 DSL subscribers - 2006 - 2016
        • Table Households connected to upgraded copper networks - 2014 - 2016
      • Leased lines
      • ADSL2+
      • VDSL
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Introduction
        • Table FttP connections and subscribers - 2006 - 2016
        • Table FttP subscribers - 2006 - 2017
      • Regional characteristics
      • Regulating fibre
      • Helping muni fibre
      • Fibre and trans-sector policies
      • Wholesale fibre
      • KPN
        • Table KPN/Reggefiber FttP activated premises - 2009 - 2015
      • Other operators
      • Government, councils and telcos involved
      • Kenniswijk - Eindhoven Smart City Project
      • Nuenen and Helmond
      • Rotterdam
      • Amsterdam
      • The Hague
      • The Almere Project
    • OTHER FIXED BROADBAND SERVICES
      • Broadband Powerline (BPL)
      • Wireless Local Loop (WLL)
      • Wireless LANS/Wi-Fi
      • WiMAX
      • Internet via satellite
  • DIGITAL MEDIA
    • INTRODUCTION
    • BUSINESS MODELS
      • Bundled services
        • Table Bundled play subscribers by type - 2013 - 2016
        • Table Market share of broadband in bundled services - 2011 - 2016
        • Table Market share of fixed-voice in bundled services - 2011 - 2016
        • Table Market share of TV in bundled services - 2011 - 2016
        • Table KPN subscribers with bundled services - 2008 - 2016
    • DIGITAL TV
      • Introduction
        • Table Digital TV distribution infrastructure market share - 2003 - 2011
        • Table TV retail revenue by platform - 2006 - 2016
        • Table TV subscribers by platform - 2014 - 2016
      • Digital Terrestrial TV (DTTV)
        • Table Digitenne subscribers - 2006 - 2016
      • Videostreaming
        • Table KPN IPTV subscribers - 2008 - 2016
      • Communication: VoIP
        • Table Ziggo VoIP subscribers - 2007 - 2016
        • Table Voice-over-Broadband lines in services - 2006 - 2016
        • Table KPN VoIP subscribers - 2005 - 2015
      • Cable TV
        • Table Cable TV subscribers by type - 2008 - 2016
        • Table Cable TV households and penetration - 2008 - 2016
        • Table Ziggo cable TV subscribers - 2007 - 2016
        • Table UPC Nederland cable TV subscribers - 2005 - 2014
        • Table UPC Netherlands revenue (€) - 2007 - 2014
      • Satellite TV
        • Table Satellite TV households and household penetration - 2002 - 2011; 2016
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
      • Table Mobile services market revenue - 2006 - 2016
      • Table Mobile services revenue by sector- 2008 - 2016
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile (SIM) subscribers and penetration rate (regulator data) - 1999 – 2009
        • Table Mobile (SIM) subscribers and penetration rate (regulator data) - 2010 - 2017
        • Table Total mobile traffic - 2007 - 2017
        • Table Market share of subscribers by operator - 2006 - 2015
        • Table Prepaid and contract subscribers by market share (MNOS) - 2008 - 2016
        • Table Prepaid and contract subscribers (MNOs) - 2007 - 2016
        • Table Mobile antennae in service by technology - 2014 - 2017
        • Table Investment in mobile infrastructure - 2012 - 2015
      • Mobile voice
      • Mobile data
        • Table Data traffic - 2008 - 2017
        • Table SMS and data revenue - 2008 - 2016
        • Table SMS traffic - 2008 - 2017
      • Mobile broadband
        • Table Mobile broadband subscribers via laptops - 2009 - 2016
      • Forecasts - mobile subscribers - 2016; 2018; 2021
        • Table Forecast mobile subscribers - 2016; 2018; 2021
    • REGULATORY ISSUES
      • Spectrum regulations and spectrum auctions
        • Table 3G licence awards (spectrum, spectrum fees and admin fees) - July 2000
        • Table 2.6GHz spectrum auction - April 2010
        • Table Spectrum auction - October 2012
      • Mobile Termination Rates (MTRs)
        • Table MTRs - 2006 - 2008
        • Table MTRs - 2009 - 2012
        • Table Wholesale termination revenue - 2007 - 2015
        • Table Wholesale terminated traffic - 2010 - 2016
      • Mobile Number Portability (MNP)
        • Table Historic - Cumulative mobile numbers ported - 2003 - 2009
      • Roaming
        • Table European roaming charges - 2007 - 2016
        • Table European data roaming charges - 2014 - 2017
      • Network neutrality
      • Network sharing
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table KPN LTE subscribers - 2012 - 2015
      • Other infrastructure developments
      • Machine-to-Machine (M2M)
        • Table M2M connections - 2010 - 2016
      • Internet of Things (IoT)
    • MAJOR MOBILE OPERATORS
      • KPN
        • Table KPN mobile subscribers - 1998 - 2016
        • Table KPN mobile consumer retail and wholesale subscribers - 2006 - 2016
        • Table KPN mobile monthly ARPU - 2006 - 2016
      • Vodafone Netherlands
        • Table Vodafone Netherlands financial data - 2007 - 2017
        • Table Vodafone Netherlands subscribers - 2004 - 2016
        • Table Vodafone Netherlands blended ARPU - 2004 - 2016
        • Table Vodafone Netherlands voice minutes - 2004 - 2016
      • T-Mobile Netherlands
        • Table T-Mobile Netherlands subscribers - 2006 - 2016
        • Table T-Mobile Netherlands financial data - 2006 - 2016
        • Table T-Mobile Netherlands mobile service revenue - 2007 - 2016
        • Table T-Mobile Netherlands blended ARPU - 2006 - 2016
      • Mobile Virtual Network Operators (MVNOs)
        • Table MVNO subscribers - 2005 - 2014
        • Table Tele2 mobile subscribers - 2007 - 2016
        • Table Tele2 mobile revenue - 2012 - 2016
        • Table Ziggo mobile subscribers - 2014 - 2016
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile TV
      • M-payments
      • Satellite mobile

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