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Netherlands - Key Statistics, Telecom Market and Regulatory Overviews


Attention: There is an updated edition available for this report.

The Dutch telecom market has one of the most progressive broadband sectors in the world, with effective cross-platform competition further stimulated by numerous fibre deployments. There is also strong competition in the mobile sector, and a progressive digital TV platform with the services of the two dominant cable companies being complemented by KPN’s Digitenne and IPTV offerings. This report introduces the key aspects of this market. It provides comprehensive updated data on fixed network services, profiles the major operators and overviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

Regulator rules that UPC Netherlands and Ziggo no longer have to open up networks to rivals; KPN reveals strategy to 2015; KPN job losses of 5,000 by 2015; UPC launches mobile internet services for SMEs; net neutrality legislation enforced; regulator rules against commercial FttH access on KPN network; KPN abandons sale of German and Belgian units; KPN trials Pair Bonding on copper network; Ziggo completes IPO and prepares for secondary offering; Grupo Casa increases stake in KPN to 27.7%; new regulator from 2013 to merge three entities; Ziggo obliged to launch mobile services by 2012, becoming a quad player; regulator market data for Q1 2012; telcos’ operating and financial data to September 2012; market developments to October 2012.

Companies covered in this report include:

KPN, UPC Nederland, Tele2 Nederland, Scarlet Telecom, Ziggo.


1. Synopsis
2. Key statistics
3. Telecommunications market
3.1 Overview of the Netherlands’ telecom market
4. Regulatory environment
4.1 History
4.1.1 EU regulatory framework
4.1.2 Revised NFR
4.2 Regulatory authority
4.2.1 Netherlands Post and Telecommunications Authority (OPTA)
4.3 Authority for Consumers and Markets (ACM)
4.4 Telecom sector liberalisation in the Netherlands
4.4.1 Privatisation of KPN Nederland
4.4.2 Interconnect
4.4.3 Access
4.4.4 Number Portability (NP)
4.4.5 Carrier PreSelection (CPS)
5. Fixed network operators in the Netherlands
5.1 Overview of operators
5.1.1 Royal Koninklijke PTT Nederland (KPN)
5.1.2 UPC Nederland
5.1.3 Scarlet Telecom
5.1.4 Tele2 Netherlands
5.1.5 Ziggo
6. Telecommunications infrastructure
6.1 National telecom network
6.2 International infrastructure
6.3 Regulatory issues
6.4 Wholesaling
6.4.1 Wholesale Line Rental (WLR)
7. Related reports
List of Tables, Charts and Exhibits
Table 1 – Country statistics – 2012 (e)
Table 2 – Telephone network statistics – 2012 (e)
Table 3 – Internet user statistics – 2012 (e)
Table 4 – Broadband statistics – 2012 (e)
Table 5 – Mobile statistics – 2012 (e)
Table 6 – National telecommunications authorities
Table 7 – Fixed lines in services by type – 2006 - 2012
Table 8 – KPN MDF broadband accesses – 2005 - 2012
Table 9 – Unbundled MDF connections by type – 2008 - 2012
Table 10 – Cumulative mobile numbers ported – 2002 - 2009
Table 11 – CPS subscribers and WLR lines – 2008 - 2012
Table 12 – Fixed-line revenue (PSTN, VoB) – 2006 - 2012
Table 13 – Fixed-line traffic by type – 2008 - 2013
Table 14 – Fixed-line traffic revenue – 2006 - 2013
Table 15 – KPN net line loss – 2005 - 2012
Table 16 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 - 2012
Table 17 – KPN consumer market share by sector – 2007 - 2012
Table 18 – KPN subscribers by sector (consumer) – 2005 - 2012
Table 19 – KPN Group financial data – 2004 - 2012
Table 20 – KPN financial data by sector (Netherlands) – 2005 - 2012
Table 21 – UPC Nederland subscribers – 2005 - 2012
Table 22 – UPC Netherlands revenue and annual change – 2005 - 2012
Table 23 – Tele2 Netherlands residential subscribers by type – 2007 - 2012
Table 24 – Tele2 Netherlands revenue by type – 2007 - 2012
Table 25 – Ziggo financial data – 2006 - 2012
Table 26 – Ziggo financial data – 2006 – 2012
Table 27 – Ziggo subscriber data – 2007 - 2012
Table 28 – Fixed lines in service and teledensity – 1999 - 2013
Chart 1 – Fixed lines in services by type – 2006 – 2012
Chart 2 – Unbundled MDF connections by type – 2008 – 2012
Chart 3 – Fixed-line revenue (PSTN, VoB) – 2006 – 2012
Chart 4 – Fixed-line traffic by type – 2008 – 2013
Chart 5 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 – 2012
Chart 6 – KPN subscribers by sector (consumer) – 2005 – 2012
Chart 7 – KPN Group financial data – 2004 – 2012
Chart 8 – KPN financial data by sector (Netherlands) – 2005 – 2012
Chart 9 – UPC Nederland subscribers – 2005 – 2012
Chart 10 – Tele2 Netherlands residential subscribers by type – 2007 – 2012
Chart 11 – Tele2 Netherlands revenue by type – 2007 – 2012
Chart 12 – Ziggo operating and subscriber data – 2007 – 2012
Exhibit 1 – EU – The New Regulatory Framework (NRF)
Exhibit 2 – Fixed-to-mobile interconnections tariffs – 2007 - 2009
Exhibit 3 – Access and the local loop

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