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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Morocco seeing benefits from the Maroc Digital 2020 strategy

Morocco retains one of the most advanced telecommunications markets in Africa. The part-privatised incumbent telco Maroc Telecom remains the dominant player in the fixed-line sector though has effective competition in the mobile sector. A key regional player, Orange Group, entered the market through the acquisition of a major stake in the telco Médi Telecom (Méditel), which has since been rebranded as Orange Morocco.

The country has some of the lowest prices for broadband internet access, despite there being relatively little competition in the fixed-line broadband sector. Competition in the provision of DSL services is slight since despite the launch of services by Inwi and Orange Morocco, and of regulatory efforts to enforce LLU and wholesale pricing, Maroc Telecom has hindered competitive access to its infrastructure and as a result the company controls about 99.9% of the DSL market.

To accommodate the growing voice and internet traffic operators have upgraded their fibre optic national backbone networks and international connectivity. In combination with upgraded fibre backhaul, LTE services launched in mid-2015 have facilitated the take-up of mobile broadband in regional areas, and so contributed to the governments aims as drawn up in its National Broadband Plan to 2022 and supported by the Maroc Digital 2020 strategy.

The mobile market is one of the more mature in the region, with a penetration rate of over 131%. All three mobile network operators offer fixed-line or fixed-wireless services and have developed mobile data services based on the extensive reach of LTE infrastructure. Mobile internet at the beginning of 2018 accounted for about 94% of all internet connections. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data.

This report analyses Morocco’s fixed-line telecom market, including sector statistics and assessments of recent regulatory measures. It also covers the mobile market, with details on licensing regimes and spectrum auctions, as well as profiles of the major players. In addition the report covers the fixed-line and fixed-wireless broadband market, with a review of developments in DSL and fibre networks.Key developments:


Maroc Telecom expands FttP service, launches subscription VoD service;

MNP process amended to hasten number portings;

Inwi launches 4.5G services offering data at up to 1Gb/s;

Central Bank expecting full m-payment services by end-2018;

New SIM card registration regulations take effect;

Government progresses with several key telecom projects;

Maroc Digital 2020 strategy takes shape;

Amendment to Telecommunications Act aimed at giving greater powers to the regulator;

National Broadband Plan to 2022 extending reach of services

Regulator endeavours to enforce LLU tariffs and access to Maroc Telecom’s broadband infrastructure;

Poste Maroc signs e-commerce agreement with China Post;

Report updates include the regulator’s market data to December 2017, telcos’ operating data to Q2 2018, recent market developments.Companies mentioned in this report:


Maroc Telecom (Menara, IAM), Orange Morocco (Médi Telecom), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Vivendi, Zain


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Morocco - 2018 (e)
  • TELECOMMUNICATIONS MARKET
    • Table ICT use of services - 2010 - 2016
    • GOVERNMENT SUPPORT
  • REGULATORY ENVIRONMENT
    • TELECOMMUNICATIONS LAW 1997
      • Telecom law amendments 2002
      • Telecom law amendments 2014
    • LAW 55-01 OF 2004
    • REGULATORY AUTHORITY
    • UNIVERSAL SERVICE
      • Universal Service Fund (USF)
    • TELECOM SECTOR LIBERALISATION
    • PRIVATISATION
    • INTERCONNECTION
    • NUMBER PORTABILITY (NP)
    • UNBUNDLED LOCAL LOOP (ULL)
  • FIXED NETWORK OPERATORS
    • Table Fixed-line market share by provider - 2013 - 2017
    • MAROC TELECOM
      • Table Maroc Telecom subscribers (Morocco) - 2011 - 2018
      • Table Maroc Telecom financial results - 2008 - 2018
    • ORANGE MOROCCO (MÉDI TELECOM, MÉDITEL)
      • Table Orange Morocco revenue (-) - 2015 - 2018
    • INWI (FORMERLY WANA, MAROC CONNECT)
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOMS NETWORK
    • THE MARWAN NETWORK
      • Table Fixed and fixed-wireless lines in service - 2005 - 2018
      • Table Fixed lines and wireless teledensity - 2005 - 2018
      • Table Fixed-line voice traffic - 2013 - 2017
      • Table Average fixed-line voice traffic - 2012 - 2017
      • Table Average revenue per fixed voice subscriber - 2012 - 2017
    • VOIP
    • INTERNET EXCHANGE POINTS (IXPS)
    • PUBLIC CALL OFFICES (TELEBOUTIQUES)
      • Table Payphones in service - 2005 - 2017
    • INTERNATIONAL INFRASTRUCTURE
      • Table International internet bandwidth - 1999 - 2017
      • Submarine fibre
      • Terrestrial fibre and microwave
      • Satellite
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Internet users and penetration rate in Morocco - 2000 - 2018
        • Table Dial-up internet subscribers - 2004 - 2017
        • Table Internet subscribers and penetration - 2003 - 2018
        • Table Household penetration of internet by platform - 2014 - 2016
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Market share of overall internet subscribers by ISP - 2012 - 2017
      • Table Average revenue per internet subscriber - 2012 - 2017
      • Table Fixed-line broadband (DSL) subscribers - 2003 - 2018
      • Table Distribution of ADSL access in Morocco by speed- 2012 - 2017
      • Table Internet subscriber market share: DSL and mobile - 2009 - 2017
      • Table Fixed-line broadband penetration - 2004 - 2018
      • Maroc Telecom (Menara)
        • Table Maroc Telecom internet subscribers by access technology - 2003 - 2018
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
    • OTHER FIXED BROADBAND SERVICES
      • Satellite broadband
      • Broadband over Powerlines (BPL)
      • Wireless broadband
  • DIGITAL ECONOMY
    • E-COMMERCE
      • Table e-Commerce transactions - 2014 - 2018
    • E-LEARNING
    • E-GOVERNMENT
  • DIGITAL MEDIA
    • VIDEOSTREAMING
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile subscribers and penetration rate - 2000 - 2009
        • Table Mobile subscribers and penetration rate - 2010 - 2018
        • Table Multiple SIM card use among mobile subscribers - 2012 - 2016
        • Table Prepaid and contract subscribers - 2012 - 2017
        • Table Proportion of prepaid and contract subscribers to total - 2012 - 2017
      • Mobile voice
        • Table Average price per minute for mobile services - 2012 - 2017
        • Table Average mobile traffic per subscriber - 2012 - 2017
        • Table Mobile network voice traffic - 2005 - 2017
      • Mobile data
        • Table SMS traffic - 2005 - 2017
        • Table Average SMS cost - 2010 - 2015
      • Mobile broadband
        • Table Mobile internet connections - 2011 - 2017
        • Table Market share of mobile internet subscribers by ISP - 2015 - 2017
        • Table Mobile internet connections and penetration - 2008 - 2018
    • REGULATORY ISSUES
      • SIM card registration
      • Licensing
      • Mobile Number Portability (MNP)
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
    • MAJOR MOBILE OPERATORS
      • Itissalatt Al-Maghrib (IAM, Maroc Telecom)
        • Table Maroc Telecom mobile subscribers by platform - 2012 - 2018
        • Table Maroc Telecom mobile subscribers and market share - 2002 - 2018
        • Table Maroc Telecom ARPU, churn rate - 2003 - 2018
        • Table Maroc Telecom domestic mobile revenue - 2005 - 2018
      • Orange Morocco (Méditel)
        • Table Orange Morocco mobile subscribers and market share - 2002 - 2017
        • Table Orange Morocco mobile subscribers (company data) - 2016 - 2018
        • Table Orange Morocco revenue - 2015 - 2018
      • Inwi (Wana)
        • Table Inwi mobile subscribers and market share - 2011 - 2017
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile payments, m-banking
      • Satellite mobile
    • HANDSET MARKET
      • Table Smartphone penetration - 2012 - 2016

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