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Morocco - Telecoms, Mobile, Broadband and Forecasts

This annual report provides a comprehensive overview of trends and developments in Morocco’s telecommunications market. Subjects covered include:

  • Key statistics;
  • Market and industry overviews;
  • Regulatory environment and structural reform;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • Mobile voice and data markets, including 3G;
  • Average Revenue per User (ARPU) and churn trends;
  • Internet development;
  • Broadband, including 3G mobile Convergence (voice/data, fixed/wireless/mobile).
Researcher:- Peter LangeCurrent


A booming 3G mobile broadband marketMorocco is one of the most advanced telecommunications markets in Africa and often seen as a role model for future developments in other parts of the continent. It features a majority-privatised, highly profitable incumbent telco (Maroc Telecom), three fixed and mobile network operators, as well as the highest penetration and some of the lowest prices on the continent for broadband Internet access.

Morocco’s mobile market, at already more than 80% market penetration and one of the highest in Africa, received a late boost in early 2010 from the launch of GSM services by the country’s third mobile network, Wana, which had already been operating a CDMA2000 network since 2007.

The fixed-line market has experienced a renaissance, following the launch of the second and third network operators (Meditel and Wana) and fuelled by the growing demand for broadband services. Most of the new connections are wireless and increasingly converging with mobile services.

The Internet market was dominated by Maroc Telecom’s ADSL broadband service which held over 90% of the market until recently. However, within three years of their introduction, third-generation (3G) mobile broadband services had taken almost two-thirds of the broadband market by early 2010. This development is expected to continue, since the mobile networks reach a far greater percentage of the population than Maroc Telecom’s copper fixed-line network.

With all three major players being fixed as well as mobile network operators, the boundaries between fixed and mobile are beginning to disappear as technologies and services converge. Innovative new services have been introduced such as the first commercial IPTV service on the continent. To accommodate the increasing amount of voice and Internet traffic, fibre optic national backbone networks and international connectivity are being expanded.

Market highlights:

  • Forecasts for fixed-line, mobile, Internet and broadband markets to 2012 and 2015;
  • Fixed wireless growth slows;
  • Third GSM service launched;
  • Profiles of major players in all market sectors;
  • Majority stake in Meditel sold, IPO planned;
  • 2009 financial results;
  • Decreasing ARPU and churn;
  • 3G mobile dominates broadband sector;
  • Broadband pricing - ADSL, 3G mobile, IPTV.Distribution of ADSL access by speed - March 2010
Download speed | Market share |
  • 128Kb/s | <1% |
  • 256Kb/s | 13% |
  • 512Kb/s | 18% |
  • 1Mb/s | 33% |
  • 2Mb/s | 30% |
  • 4Mb/s | 3% |
  • 8Mb/s | <1% |
  • 20Mb/s | <1% |
  • (Source: BuddeComm based on ANRT and company data)
For those needing high level strategic information and objective analysis on the telecommunications sector in Morocco, this report is essential reading and gives further information on:
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory issues;
  • Telecoms operators - privatisation, acquisitions, new licences and competition;
  • Internet and broadband development and growth;
  • National fibre backbone networks;
  • 3G mobile broadband rollouts and market shares;
  • Broadband pricing, fixed and mobile;
Average revenue per user (ARPU) and churn.Data in this report is the latest available at the time of preparation and may not be for the current year.

1. Key Statistics


2. Overview of Morocco’s Telecom Market


3. Regulatory Environment
3.1 Telecommunications Law 1997
3.1.1 Telecom law amendments 2002
3.2 Law 55-01 of 2004
3.3 Regulatory authority
3.3.1 ANRT
3.4 Universal service
3.4.1 Universal Service Fund (USF)
3.5 Telecom sector liberalisation in Morocco
3.6 Interconnection
3.7 Number portability
3.8 Unbundled Local Loop (ULL)


4. Fixed Network Market
4.1 Fixed-line statistics
4.2 Fixed network operators
4.2.1 Maroc Telecom
4.2.2 Medi Telecom (Meditel)
4.2.3 Wana (formerly Maroc Connect)


5. Telecommunications Infrastructure
5.1 International infrastructure
5.1.1 Submarine fibre
5.1.2 Terrestrial fibre and microwave
5.1.3 Satellite


6. Internet Market
6.1 Overview
6.2 Internet statistics
6.3 Internet connectivity
6.3.1 International Internet bandwidth
6.3.2 National fibre backbone
6.3.3 The MARWAN network
6.4 Morocco’s ISP market
6.4.1 Maroc Telecom (Menara)
6.4.2 MTDS


7. Broadband Market
7.1 Overview
7.2 ADSL
7.3 3G mobile broadband
7.3.1 Wana (formerly Maroc Connect)
7.3.2 Meditel
7.3.3 Maroc Telecom
7.4 Broadband via satellite
7.5 Broadband over Powerlines (BPL)


8. Convergence
8.1 VoIP telephony
8.2 E-commerce
8.3 E-learning
8.4 IPTV, triple-play


9. Mobile Communications
9.1 Overview of Morocco’s mobile market
9.2 Mobile statistics
9.3 Major mobile operators
9.3.1 Maroc Telecom (IAM)
9.3.2 Medi Telecom (Meditel)
9.3.3 Wana
9.4 Mobile data services
9.4.1 SMS
9.4.2 MMS
9.4.3 GPRS
9.4.4 Blackberry
9.4.5 Mobile TV
9.5 Third-generation (3G) mobile
9.5.1 Licensing
9.5.2 Services
9.6 Mobile payments, m-banking
9.7 TETRA (Terrestrial Trunked Radio)
9.8 Satellite mobile


10. Forecasts
10.1 Forecast - Fixed-line and fixed-wireless subscribers - 2012; 2015
10.2 Forecast - Internet users - 2012; 2015
10.3 Forecast - Broadband subscribers - 2012; 2015
10.4 Forecast - mobile market - 2012; 2015


11. Glossary of Abbreviations


List of Tables
Table 1 - Country statistics Morocco - 2010
Table 2 - Fixed network statistics - 2010
Table 3 - Internet provider statistics - 2010
Table 4 - Internet statistics - 2010
Table 5 - Mobile statistics - 2010
Table 6 - National telecommunications authority
Table 7 - Fixed and fixed-wireless lines in service and teledensity - 1994; 1996; 1998; 2000 - 2011
Table 8 - Internet users and penetration rate - 1997 - 2011
Table 9 - International Internet bandwidth - 1999 - 2009
Table 10 - Internet subscribers by ISP and market share - March 2010
Table 11 - Maroc Telecom Internet subscribers by access technology - 2003 - 2010
Table 12 - Internet subscribers in Morocco, ADSL vs total - 2003 - 2010
Table 13 - Distribution of ADSL access by speed - March 2010
Table 14 - 3G mobile broadband subscribers by operator and market share - March 2010
Table 15 - Meditel 3G+ broadband pricing - 2009 vs 2010
Table 16 - Maroc Telecom 3G broadband pricing - 2009 vs 2010
Table 17 - Mobile subscribers and penetration rate - 1994; 1996; 1998 - 2011
Table 18 - Mobile subscribers by operator, technology and annual change - March 2010
Table 19 - Maroc Telecom domestic mobile subscribers and market share - 2002 - 2010
Table 20 - Maroc Telecom domestic blended monthly mobile ARPU and churn rate - 2003 - 2010
Table 21 - Maroc Telecom domestic mobile revenue and EBIT - 2005 - 2010
Table 22 - Meditel mobile subscribers and market share - 2002 - 2010
Table 23 - Maroc Telecom GPRS pricing - July 2010
Table 24 - Forecast - fixed-line and fixed-wireless subscribers - 2012; 2015
Table 25 - Forecast - Internet users - 2012; 2015
Table 26 - Forecast - broadband subscribers - 2012; 2015
Table 27 - Forecast - mobile subscribers - 2012; 2015


List of Exhibits
Exhibit 1 - Analysis of Maroc Telecom’s fixed-line rollercoaster ride

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