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Mauritius - Telecoms, Mobile and Broadband - Market Insights, Statistics and Analysis

Mauritius government unveils Smart Mauritius strategy

The island nation of Mauritius benefits from an advanced and innovative telecom sector. It was the first market in the greater Africa region to launch cellular systems (in 1989), the first to provide commercial 3G mobile service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first to launch IPTV services (2006). 4G services based on LTE have also been launched, providing data at up to 100Mb/s.

With strong tourism and financial services sectors, Mauritius's economy is expected to continue growing at more than 4% per year.

The incumbent telco, Mauritius Telecom has been partially privatised and now benefits from the scale and technical prowess of France Telecom/Orange, which holds a 40% interest in the operator. All sectors of the market are open to competition. Served by a modern, digital fixed-line network, fibre optic submarine cables for international connectivity, three mobile networks, a number of broadband and other service providers, Mauritius is successfully pursuing a policy to make telecommunications the fifth pillar of its economy and to become a regional telecom hub with Singapore as a role model. The government has been active in promoting its national broadband policy, and also been instrumental in securing infrastructure upgrades, including an upgrade for satellite connectivity to Rodrigues, which became operational in mid-2013.

The mobile market, with penetration at 122%, is migrating from voice to data services. There are three GSM networks Orange (Mauritius Telecom in partnership with France Telecom/Orange), Emtel (operated by Millicom International) and Mahanagar, a subsidiary of India's MTNL which is also the islands second fixed-line operator using CDMA2000 technology.

The highest growth rates are currently seen in the mobile broadband sector, where HSPA and EV-DO based 3G services are competing with fixed-line DSL and other wireless broadband offerings, including WiMAX. FttC and FttP rollouts are in progress and have already brought 100Mb/s connections to businesses, with nearly nationwide coverage planned for 2015. The landing of a second international submarine fibre optic cable has brought prices down further in a broadband market that was already one of Africa's most developed.

Estimated market penetration rates in Mauritius's telecoms sector end-2015 (e)
Market | Penetration rate
Mobile | 133%
Fixed | 30%
Internet | 61%
(Source: BuddeComm based on various sources)

Key developments:

MTML launches LTE services;
Bharti Enterprises acquires a 25% stake in Emtel;
Orange increase DSL and fibre speeds;
Government unveils Smart Mauritius program;
Mauritius Telecom appoints new CEO and makes changes to the Board;
Bharat Telecom launches phase two of its fibre broadband project;
Mauritius Telecom reports fall in revenue for 2013 but continues investment in national fibre network;
Millicom sells its stake in Emtel to Currimjee Jeewanjee;
Mauritius Telecom to expand the reach of its 30Mb/s service to 60% of households by end-201;
National Broadband Policy aiming for 100Mb/s availability nationally by 2020;

Regulator sets up an internet service capped at Rs200 per month to encourage connectivity, subsidised by the Universal Service Fund;Report update includes telco's operating data to Q4 2014, regulator's market data to December 2013, recent market developments.

Companies mentioned in this report:
Mauritius Telecom (France Telecom, Orange), Mahanagar Telephone (Mauritius) Ltd (MTNL), Emtel (Millicom), Bharat Telecom, Network Plus, DCL Internet, Outremer Telecom.

This report provides a comprehensive overview of trends and developments in Mauritius's telecommunications market.

Subjects covered include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure developments;
Major Players, Revenues, Subscribers, ARPU, MoU;
Internet, VoIP, IPTV;
Mobile Voice and Data Markets;
Broadband (FttP, DSL, cable, wireless);
Convergence and Digital Media;
Mobile ARPU;
Government policies affecting the telecoms industry;
Market liberalisation and industry issues;
Telecoms operators privatisation, IPOs, acquisitions, new licences;
Mobile technologies (GSM; 3G, HSPA, LTE);


1. Executive summary
2. Key statistics
3. Telecommunications market
3.1 Market analysis
4. Regulatory environment
4.1 Telecommunications Act 1998
4.2 Information and Communication Technology Act 2001
4.3 National Telecommunications Policy (NTP 2003, 2004)
4.4 National Broadband Policy 20122020
4.5 National ICT Strategic Plan 2011-2014
4.5.1 NTP targets
4.6 Smart Mauritius
4.7 Regulatory authority
4.7.1 ICTA
4.8 Electronic Transaction Act
4.9 Cybercrime Act
4.10 ICT sector incentives, taxes
4.11 Telecom sector liberalisation in Mauritius, licensing
4.12 Interconnection
4.13 Universal Service Fund
5. Fixed network operators in Mauritius
5.1 Mauritius Telecom
5.1.1 Privatisation
5.1.2 IPO
5.1.3 Network infrastructure
5.2 Mahanagar (MTML)
5.2.1 Network infrastructure
5.3 Fixed-line statistics
6. International infrastructure
6.1 Submarine fibre
6.1.1 SAT-3/WASC/SAFE
6.1.2 Cost of international bandwidth
6.1.3 LION, Seacom, EASSy
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Personal computers
7.3 Cyber City Project
7.4 ISP market
7.4.1 Mauritius Telecom (Telecom Plus)
7.4.2 Nomad (Network Plus)
7.4.3 DCL Internet
7.4.4 MTML
7.5 Internet Exchange Point (IXP)
8. Broadband market
8.1 ADSL
8.2 WiFi
8.3 WiMAX
8.3.1 Nomad
8.3.2 Other projects
8.3.3 Mobile broadband
8.4 EV-DO
8.5 Fibre-to-the-Premises (FttP)
9. Digital economy
9.1 Voice over internet protocol (VoIP)
9.2 Business process outsourcing
9.3 NetTV
9.4 IPTV, triple play (My.T)
9.5 Digital TV (DTT)
9.6 E-government
10. Mobile communications
10.1 Overview of the Mauritian mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 Orange (MT, Cellplus)
10.2.2 Emtel
10.2.3 Mahanagar (MTML)
10.3 Mobile data services
10.4 Third generation (3G)
10.5 Long-term Evolution (LTE)
10.6 Mobile broadband pricing
10.7 Mobile content and applications
10.7.1 Mobile TV
10.7.2 Mobile banking
11. Forecasts
11.1 Forecasts mobile market 2013; 2016
11.2 Notes on scenario forecasts
12. Related reports
Table 1 Country statistics Mauritius 2014 (e)
Table 2 Fixed-line network statistics 2015 (e)
Table 3 Internet provider statistics 2015
Table 4 Internet and social media user statistics 2015 (e)
Table 5 Mobile statistics 2015 (e)
Table 6 National telecommunications authority
Table 7 ICT and telecom sector revenue 2008 - 2013
Table 8 ICT household availability by service 2010; 2012
Table 9 Fixed-line voice traffic 2009 - 2013
Table 10 Mauritius Telecom Group financial results 2004 - 2013
Table 11 Mauritius Telecom subscribers by sector 2011 - 2014
Table 12 Historic - Fixed lines in service and teledensity 1999 - 2004
Table 13 Fixed lines in service and teledensity 2005 - 2015
Table 14 International internet bandwidth 1999 - 2013
Table 15 Historic - Internet subscribers and penetration rate 1999 - 2004
Table 16 Internet subscribers and penetration rate 2005 - 2015
Table 17 Internet subscribers by type 2006 - 2013
Table 18 Orange broadband subscribers 2012 - 2015
Table 19 Broadband subscribers by type 2004 - 2015
Table 20 Broadband penetration (fixed and mobile) 2006 - 2015
Table 21 Telecom Plus broadband subscribers 2009 - 2014
Table 22 MT ADSL and dial-up subscribers 2005 - 2012
Table 23 Wireless broadband subscribers 2009 - 2014
Table 24 Mobile internet subscribers and penetration 2009 - 2014
Table 25 Mobile internet subscribers and penetration 2009 - 2014
Table 26 My.T triple play pricing 2008 2013
Table 27 Historic - Mobile subscribers and penetration rate 1995 - 2004
Table 28 Mobile subscribers and penetration rate 2005 - 2015
Table 29 Mobile voice traffic 2006 - 2015
Table 30 Mobile subscribers: prepaid and contract 2009 - 2013
Table 31 Orange mobile subscribers 2011 - 2015
Table 32 Emtel mobile subscribers 2010 - 2013
Table 33 SMS traffic 2006 - 2014
Table 34 Orange mobile data/3G broadband post-paid pricing 2008/09, 2011 - 2013
Table 35 Emtel mobile data/3G broadband pricing 2011
Table 36 MTML EV-DO mobile broadband pricing 2012
Table 37 Forecast mobile subscribers 2013; 2016
Chart 1 Mauritius Telecom Group financial results 2004 2013
Chart 2 Mauritius Telecom subscribers by sector 2011 2014
Chart 3 Fixed lines in service and teledensity 2005 2015
Chart 4 Internet subscribers and penetration rate 2005 2015
Chart 5 Internet subscribers by type 2006 2013
Chart 6 Broadband subscribers by type 2004 2015
Chart 7 Mobile subscribers and penetration rate 2005 - 2015
Chart 8 Mobile subscribers: prepaid and contract 2009 2013
Exhibit 1 Telecommunications licences in Mauritius 2008 - 2012

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