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Mauritius - Telecoms, Mobile, Broadband and Forecasts

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Mauritius - Telecoms, Mobile, Broadband and Forecasts

LTE services launched, facilitating mobile broadband

This annual report provides a comprehensive overview of trends and developments in Mauritius's telecommunications market.

Subjects covered include:

Key statistics;
Market and industry overviews;
The impact of the global economic crisis;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
Telecoms operators privatisation, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development, including FttC and FttH;
Mobile voice and data markets;
Internet and broadband development, including IPTV, triple play;
Broadband pricing trends, including 3G mobile;
Digital media (voice/data, fixed/wireless/mobile).

The island nation of Mauritius has one of the most advanced telecom sectors in Africa. It has been innovative in a number of areas, being the first market in Africa to launch cellular systems (in 1989), the first to provide commercial 3G mobile service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first in Africa' to launch IPTV services (2006). 4G services based on LTE have also been launched, providing data at up to 100Mb/s.

With strong tourism and financial services sectors, Mauritius's economy is expected to continue growing at more than 4% per year.

The incumbent telco, Mauritius Telecom has been partially privatised and now benefits from the scale and technical prowess of France telecom/Orange, which holds a 40% interest in the operator. All sectors of the market are open to competition. Served by a modern, digital fixed-line network, fibre optic submarine cables for international connectivity, three mobile networks, a number of broadband and other service providers, Mauritius is successfully pursuing a policy to make telecommunications the fifth pillar of its economy and to become a regional telecom hub with Singapore as a role model. The government has been active in promoting its national broadband policy, and also been instrumental in securing infrastructure upgrades, including an upgrade for satellite connectivity to Rodrigues, which became operational in mid-2013.

At around 121% penetration, the mobile market is migrating from an emphasis on voice to data services. There are three GSM networks Orange (Mauritius Telecom in partnership with France Telecom), Emtel (operated by Millicom International) and Mahanagar, a subsidiary of Indias MTNL which is also the islands second fixed-line operator using CDMA2000 technology.

The highest growth rates are currently seen in the mobile broadband sector, where HSPA and EV-DO based 3G services are competing with fixed-line DSL and other wireless broadband offerings, including WiMAX. FttC and FttH rollouts are in progress and have already brought 100Mb/s connections to businesses, with nearly nationwide coverage planned for 2015. The landing of a second international submarine fibre optic cable has brought prices down further in a broadband market that was already one of Africa's most developed.

Market highlights:

One of the highest levels of market penetration in Africa;
4G services launched;
Further price cuts in DSL and mobile broadband;
Nationwide FttH coverage providing 100Mb/s services planned for 2020;
Estimates for mobile, fixed-line and internet market to end-2014;
Mobile market forecasts to 2016;
Profiles of major players in all market sectors.

Estimated market penetration rates in Mauritius's telecoms sector end-2013
Market | Penetration rate
Mobile | 121%
Fixed | 26%
Internet | 47%
(Source: BuddeComm based on various sources)

Companies covered in this report:

Mauritius Telecom (France Telecom, Orange);
Mahanagar Telephone (Mauritius) Ltd (MTNL);
Emtel (Millicom);
Bharat Telecom;
Network Plus;
DCL Internet;
Outremer Telecom.

1. Executive summary
2. Key statistics
3. Telecommunications market
3.1 Market analysis
4. Regulatory environment
4.1 Telecommunications Act 1998
4.2 Information and Communication Technology Act 2001
4.3 National Telecommunications Policy (NTP 2003, 2004)
4.4 National Broadband Policy 20122020
4.4.1 NTP targets
4.5 Regulatory authority
4.5.1 ICTA
4.6 Electronic Transaction Act
4.7 Cybercrime Act
4.8 ICT sector incentives, taxes
4.9 Telecom sector liberalisation in Mauritius, licensing
4.10 Interconnection
4.11 Universal Service Fund
5. Fixed network operators in Mauritius
5.1 Mauritius Telecom
5.1.1 Privatisation
5.1.2 IPO
5.1.3 Network infrastructure
5.2 Mahanagar (MTML)
5.2.1 Network infrastructure
5.3 Fixed-line statistics
6. International infrastructure
6.1 Submarine fibre
6.1.2 Cost of international bandwidth
6.1.3 LION, Seacom, EASSy
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Personal computers
7.3 Cyber City Project
7.4 ISP market
7.4.1 Orange (Telecom Plus)
7.4.2 Nomad (Network Plus)
7.4.3 DCL Internet
7.4.4 MTML
7.5 Internet Exchange Point (IXP)
8. Broadband market
8.1 ADSL
8.2 WiFi
8.3 WiMAX
8.3.1 Nomad
8.3.2 Other projects
8.4 EV-DO
8.5 Fibre-to-the-Home (FttH)
9. Digital economy
9.1 Voice over internet protocol (VoIP)
9.2 Business process outsourcing
9.3 NetTV
9.4 IPTV, triple play (My.T)
9.5 E-government
10. Mobile communications
10.1 Overview of the Mauritian mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 Orange (MT, Cellplus)
10.2.2 Emtel
10.2.3 Mahanagar (MTML)
10.3 Mobile data services
10.4 Third generation (3G)
10.5 Long-term Evolution (LTE)
10.6 Mobile broadband pricing
10.7 Mobile content and applications
10.7.1 Mobile TV
10.7.2 Mobile banking
11. Forecasts
11.1 Forecasts mobile market 2013; 2016
11.2 Notes on scenario forecasts
12. Related reports
Table 1 Country statistics Mauritius 2013 (e)
Table 2 Fixed-line network statistics 2013 (e)
Table 3 Internet provider statistics 2013
Table 4 Internet and social media user statistics 2013 (e)
Table 5 Mobile statistics 2013 (e)
Table 6 National telecommunications authority
Table 7 Mauritius Telecom Group financial results 2004 - 2012
Table 8 Historic - Fixed lines in service and teledensity 1999 - 2004
Table 9 Fixed lines in service and teledensity 2005 - 2014
Table 10 Historic - Internet subscribers and penetration rate 1999 - 2004
Table 11 Internet subscribers and penetration rate 2005 - 2014
Table 12 Internet subscribers by type 2006 - 2014
Table 13 International internet bandwidth 1999 - 2012
Table 14 Broadband subscribers by type 2004 - 2014
Table 15 Broadband penetration (fixed and mobile) 2006 - 2014
Table 16 MT ADSL versus dial-up subscribers 2005 - 2012
Table 17 My.T triple play pricing 2008 2013
Table 18 Historic - Mobile subscribers and penetration rate 1995 - 2004
Table 19 Mobile subscribers and penetration rate 2005 - 2014
Table 20 Mobile voice traffic 2006 - 2014
Table 21 Orange mobile subscribers 2011 - 2013
Table 22 Emtel mobile subscribers 2010 - 2013
Table 23 SMS traffic 2006 - 2014
Table 24 Orange mobile data/3G broadband post-paid pricing 2008/09, 2011 - 2013
Table 25 Emtel mobile data/3G broadband pricing 2011
Table 26 MTML EV-DO mobile broadband pricing 2012
Table 27 Forecast mobile subscribers 2013; 2016
Chart 1 Fixed lines in service and teledensity 2005 2014
Chart 2 Internet subscribers and penetration rate 2005 2014
Chart 3 Mobile subscribers and penetration rate 2005 - 2014
Exhibit 1 Telecommunications licences in Mauritius 2008 - 2012

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