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Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses

Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses

With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world.

The penetration of fixed lines in Malaysia continues to fall as the mobile segment continues to expand and dominate the market, especially the mobile broadband segment. The fixed line market is predicted to gradually decline over the next five years to 2024 as mobile and mobile broadband penetration continue to increase.

The country’s telecom sector, whilst still expanding and developing, has undergone a period of consolidation with its telecom companies operating in an ever increasingly competitive and changing market. Substantial government participation in ICT development has also been a particular characteristic of the Malaysian market. It has strongly backed the roll-out of a national broadband network.

The Malaysian data centre market has seen strong recent growth which is predicted to continue over the next five years, growth has been strong from both from local and international providers. Local Malaysian telcos are also beginning to consolidate their data centre footprint, by leasing data centre space in third party data centres, a trend more evident in developed markets such as Singapore.

The Malaysian fixed broadband market remains underdeveloped. Telekom Malaysia’s fibre-based services on the High Speed Broadband (HSBB) network has seen progress in the fixed broadband market, however progression has been slow.

Telekom Malaysia is rolling roll out a last mile access network to homes and businesses utilising fibre-to-the-home (FTTH), Ethernet-to-the-home (ETTH) and VDSL2 technologies. The ten-year HSBB 2 project encompasses the deployment of additional access and core capacity covering state capitals and selected major towns throughout the country.

Growth in the fixed broadband subscriber market has been flat over the past five years due to a stagnant number of fixed lines and the growing dominance of mobile broadband. Over the next five years to 2024 slow growth is expected to continue.

The Malaysian government aims to launch its ‘National Fibre Connectivity Plan’ in 2019. The plan will develop broadband infrastructure to ensure more efficient spectrum allocation to achieve the targeted 30Mbps speed in rural and remote areas within five years.

Malaysia’s mobile market is relatively developed compared to other Asian markets but has experienced a slight decline in market penetration over the last four years due to an increasingly saturated market.

With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world. The country has a national objective to see Malaysia ranked as a developed country by the year 2020.

Flat to very slow growth is predicted over the next five years to 2024 in the mobile subscriber market. It will be constrained from higher growth due to a saturated mobile subscriber market and strong local competition.

Progress has been reported on closing the urban/rural divide, with expanding mobile infrastructure in rural areas.

Malaysia has seen a rapid increase in mobile broadband penetration over the past seven years driven by strong growth of 4G mobile subscribers and high data caps. Strong but slowing growth is predicted over the next five years to 2024 as the market reaches a heightened state of maturity. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks and improve tariffs due to strong competition.

It is predicted that 5G will be used widely in Malaysia by 2022-2023. Mobile operators continue to carry out 5G trials as they work towards this date.

Key Developments

The penetration of fixed lines continues to fall as the mobile segment continues to expand and dominate the market.
The fixed line market is predicted to gradually decline over the next five years to 2024.
The Malaysian data centre market has seen strong recent growth.
Slow growth in broadband penetration is predicted for the next five years to 2024.
The Malaysia government aims to launch its ‘National Fibre Connectivity Plan’ in 2019.
It is predicted that 5G will be used widely in Malaysia by 2022-2023.
Malaysia has seen a rapid increase in mobile broadband penetration over the past six years.

Key companies mentioned in this report:

Axiata, Maxis Communications, U Mobile; DiGi; Altel; Alcatel Lucent; ZTE, TMNet; Telekom Malaysia; Celcom Axiata; Green Packet/Packet One Networks (P1); REDtone; Asiaspace; YTL; Time DotCom, Fibrecomm.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - 2019 (e)
    • COUNTRY OVERVIEW
  • Telecommunications market
    • MARKET OVERVIEW AND ANALYSIS
    • REGIONAL ASIAN MARKET COMPARISON
    • HISTORICAL OVERVIEW
  • Regulatory environment
    • REGULATORY AUTHORITY
      • Telecom legislation
      • Malaysian Communications and Multimedia Commission (MCMC)
    • GOVERNMENT POLICIES EG TELECOM SECTOR LIBERALISATION
      • MCMC policy
    • PRIVATISATION AND LIBERALISATION
    • UNIVERSAL SERVICE PROVISION (USP)
    • LICENCES
    • NUMBER PORTABILITY (NP)
  • Fixed network operator
    • TELEKOM MALAYSIA
      • Table Telekom Malaysia's ARPU - by service category - 2011 - 2018
      • Table Historic - Telekom Malaysia's capital expenditure - 2007 - 2017
      • Table Historic - Telekom Malaysia's fixed-line subscribers (millions) - 2007 - 2017
      • Historical overview
  • Telecommunications infrastructure
    • FIXED-LINE SUBSCRIBERS AND FORECAST
      • Table Fixed Line Subscriptions and Penetration - 2009 - 2024
    • FIBRE NETWORKS
    • MICROWAVE LINKS
    • INTERNATIONAL INFRASTRUCTURE
      • International gateways
      • Satellite
      • Submarine networks
      • Submarine system developments
      • Proposed submarine cable networks
    • DATA CENTRES
    • SMART INFRASTRUCTURE
      • Internet of Things (IoT)
      • Smart Cities
  • Broadband market
    • MARKET OVERVIEW AND ANALYSIS
    • BROADBAND STATISTICS AND FORECAST
      • Table Fixed Broadband Subscribers (with Forecast) - 2009 - 2024
      • Table Internet Users and Penetration - 2007 - 2018
      • Table Percentage of Households with a Computer - 2007 - 2018
      • Table Percentage of Households with Internet Access at Home - 2007 - 2018
      • Table Total international internet bandwidth - 1999 - 2018
      • Table Lit/Equipped International Bandwidth Capacity - 2013 - 2018
    • FIXED BROADBAND SERVICE PROVIDERS
      • Telekom Malaysia
        • Table Telekom Malaysia - Fixed Broadband Subscribers - 2003 - 2019
      • Time dotCom
    • FIXED BROADBAND TECHNOLOGIES
      • Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • National Fibre Plan
      • High-Speed Broadband (HSBB) network
      • Other fixed broadband services
  • Digital economy
    • E-GOVERNMENT
    • E-PAYMENTS
  • Digital media
    • Table Historic - Key broadcasting statistics - 2015
  • Mobile communications
    • MARKET OVERVIEW AND ANALYSIS
      • Table Percentage of Population Covered by Type of Mobile Network
    • MOBILE STATISTICS
      • General statistics and Forecast
        • Table Mobile Subscribers and Penetration (with Forecast) - 2009 - 2024
        • Table Historic - mobile subscribers, annual growth and penetration rate - 1995 - 2011
        • Table Postpaid and prepaid mobile subscribers and market share - 2002 - 2018
      • Mobile broadband statistics and Forecast
        • Table Mobile Broadband Subscribers and Penetration (with Forecast) - 2009 - 2024
    • REGULATORY ISSUES
      • Spectrum
    • MOBILE INFRASTRUCTURE
      • 5G
    • MAJOR MOBILE OPERATORS
      • Operator Statistics
        • Table Mobile operators and systems
        • Table Mobile subscribers and market share by operator - 2019
      • Celcom Axiata
        • Table Celcom - Revenue, EBITDA and CAPEX - 2013 - 2018
        • Table Celcom mobile subscribers, prepaid and postpaid - 2005 - 2019
        • Table Celcom ARPU - prepaid and postpaid - 2008 - 2018
        • Table Celcom - smartphone penetration - 2014 - 2018
        • Table Celcom - 4G / 4G LTE population coverage - 2016 - 2018
      • Maxis Communications
        • Table Maxis - Revenue and EBITDA - 2015 - 2018
        • Table Maxis mobile subscribers, prepaid and postpaid - 2006 - 2019
        • Table Maxis' wireless broadband subscribers - 2009 - 2018
        • Table Maxis mobile ARPU - 2007 - 2019
        • Table Maxis' smartphone penetration - 2013 - 2018
      • Digi Communications
        • Table Historic - Digi - Revenue, EBITDA and CAPEX - 2013 - 2017
        • Table DiGi mobile subscribers - 2006 - 2019
      • U Mobile
        • Table U Mobile subscribers - 2008 - 2019
      • MVNOs
    • MOBILE CONTENT AND APPLICATIONS
      • m-commerce
      • m-TV
      • Smartphones and tablets
  • Appendix - Historic data
    • Table Historic - fixed lines in service and penetration - 1995 - 2006
    • Table Historic - DSL subscribers - 2001 - 2014

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