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Malaysia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Malaysia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Malaysia’s Broadband Segment Dominated by Mobile Broadband

With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world. Of course, the country has a national objective to see Malaysia ranked as a developed country by the year 2020. This Vision 2020 was a concept introduced by the former Prime Minister Mr Mahathir in 1991 when he launched the Sixth Malaysia Plan.

The penetration of fixed lines in Malaysia continues to fall as the mobile segment continues to expand and dominate the market, especially the mobile broadband segment. Market penetration has dropped from 15.7% in 2012 to 14.0% in 2016.

The country’s telecom sector, whilst still expanding and developing, has undergone a period of consolidation with its telecom companies operating in an ever increasingly competitive and changing market. Substantial government participation in ICT development has also been a particular characteristic of the Malaysian market. It has strongly backed the roll-out of a national broadband

In a similar strategy, Maxis took steps towards securing its position in the mobile market when it moved to acquire one of its rivals, TimeCel. With this acquisition, Maxis was well positioned to maintain its leading role in the mobile industry, even allowing for the impact of the Telekom/Celcom merger.

Thus, in a short period of time, Malaysia’s fast-consolidating mobile industry had seen the number of operators reduced from five to three, thanks to a combination of government prodding and the desire of the operators to remain competitive.

Since 2014 there has been a contraction in mobile subscriber penetration in Malaysia, due to a saturated market and challenging market conditions. After peaking in 2014 at 149%, market penetration has dropped to 146% in 2015 and 138% in 2016. In particular the two largest mobile providers Celcom Axiata and Maxis Communications have seen a significant reduction in their mobile subscriber base. A slight rise in mobile penetration is predicted for the next five years to 2021. Mobile subscriber market penetration is predicted to rise to between 140% and 144% by 2018 and between 145% and 149% in 2021.

The broadband market in Malaysia is booming. With the mobile market reaching a saturation and growth easing, broadband, and mobile broadband in particular, is seen as a growth driver in the local telecom industry. Of similarly great importance has been the roll-out and uptake of fibre-based services on Telekom Malaysia (TM)’s High Speed Broadband (HSBB) network. Malaysia has become a regional leader in this key segment of the market.

The Malaysia broadband market is currently dominated by mobile broadband driven by strong growth in the mobile sector. There has been very strong growth in the mobile broadband subscriber base in Malaysia since 2012. Penetration has increased from 12% in 2012 to 58% in 2013, 74% in 2015 and 95% in 2016. Growth has been driven by a strong and mature mobile subscriber market and high data caps.

Malaysia has however only seen moderate growth of fixed broadband from a relatively small base. Market penetration has increased from 10% in 2014 to 10.4% in 2015 and 10.8% in 2016. Market growth in the fixed broadband segment will continue to be moderate over the next five years to 2021.

The government in Malaysia has a strong commitment to developing a technological society. As part of this strategy, it has encouraged a large number of high tech companies from around the world to set up a presence in Malaysia, especially through its MSC project. Malaysia is continuing to promote itself as an Information Technology hub in the Asia region.

Key developments:

Strong subscriber growth was continuing on the HSBB service (Malaysia’s NBN).
The Malaysian government released a National Internet of Things (IoT) Strategic Roadmap.
Telekom Malaysia secured a 20-year contract to help construct, deploy and manage a new submarine cable system.
Telekom Malaysia arranged to establish a new Point of Presence (PoP) in Laos in collaboration with the Lao National Internet Centre (LANIC).
Telekom Malaysia signed of two public private partnership (PPP) agreements with the Government of Malaysia.
The ten year HSBB 2 project encompasses the deployment of additional access and core capacity covering state capitals and selected major towns throughout the country.
Telekom Malaysia agreed to provide fibre backhaul to support U Mobile’s LTE rollout.
Celcom Axiata, Telekom Malaysia and Packet One Networks (P1) announced three core deals being related to TM Next-Gen Backhaul (NGBH), High Speed Broadband (HSBB) (Access) and domestic roaming services.
DiGi had introduced LTE-Advanced (LTE-A) technology to 29% of the nation’s population.

Companies mentioned in this report:

Telekom Malaysia; Maxis Communications; Celcom; DiGi.com; Time dotcom; Axiata; Alcatel-Lucent; U Mobile; Packet One Networks; YTL Communications; MyRepublic.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2016
    • Table Telephone network statistics - 2016
    • Table Internet user statistics - 2016
    • Table Broadband statistics - 2016
    • Table Mobile statistics - 2016
    • Table National telecommunications authorities
    • COUNTRY OVERVIEW
      • Background
      • Economy
        • Table Malaysia's GDP real growth rate - 2006 - 2016
  • TELECOMMUNICATIONS MARKET
    • MARKET OVERVIEW AND ANALYSIS
    • HISTORICAL OVERVIEW
  • REGULATORY ENVIRONMENT
    • REGULATORY AUTHORITY
      • Telecom legislation
      • Malaysian Communications and Multimedia Commission (MCMC)
    • GOVERNMENT POLICIES EG TELECOM SECTOR LIBERALISATION
      • MCMC policy
    • PRIVATISATION AND LIBERALISATION
    • UNIVERSAL SERVICE PROVISION (USP)
    • LICENCES
    • NUMBER PORTABILITY (NP)
  • FIXED NETWORK OPERATORS
    • TELEKOM MALAYSIA
      • Historical Overview
      • Financials
        • Table Telekom Malaysia's ARPU - by service category - 2011 - 2016
        • Table Telekom Malaysia's capital expenditure - 2007 - 2016
      • Fixed-line services
        • Table Telekom Malaysia's fixed-line subscribers - 2007 - 2016
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Fixed-line networks
        • Table Historical - fixed lines in service and teledensity - 1995 - 2005
        • Table Fixed lines and teledensity - 2012 - 2016
        • Table Fixed-line household penetration rate - 2000 - 2016
    • NEW DEVELOPMENTS
      • Fibre Networks
      • Microwave Links
    • INTERNATIONAL INFRASTRUCTURE
      • International gateways
      • Satellite
      • Submarine networks
        • Table International submarine cable systems with landing points in Malaysia
      • Submarine system developments
      • Proposed submarine cable networks
    • SPECIFIC IT DEVELOPMENTS
      • Data Centres
      • Cloud Computing
      • IT Security
    • SMART INFRASTRUCTURE
      • M2M/IoT
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market Overview and analysis
      • Broadband statistics
        • Table Fixed broadband subscribers - 2005 - 2016
        • Table Total broadband household penetration - 2009 - 2016
        • Table Historic - DSL subscribers
        • Table Historic - Internet users
        • Table Internet users and penetration - 2005 - 2016
        • Table Total international internet bandwidth - 1999 - 2016
      • Forecasts - broadband subscribers - 2016; 2018; 2021
        • Table Forecast broadband subscriber growth - 2016; 2018; 2021
    • FIXED BROADBAND SERVICE PROVIDERS
      • Telekom Malaysia
        • Table TMNet's broadband subscribers - 2003 - 2016
        • Table TM's broadband subscribers - FttX v. DSL - 2013 - 2015
        • Table TM's UniFi broadband subscribers - 2010 - 2016
      • Time dotCom
    • FIXED BROADBAND TECHNOLOGIES
      • Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
        • Table Historic - FttX subscribers
      • High-Speed Broadband (HSBB) network
        • Table TM's UniFi broadband subscribers and premises passed - 2010 - 2016
      • Other fixed broadband services
        • Table Historic - Wireless hotspots and hotspot subscribers
  • DIGITAL MEDIA
    • INTRODUCTION
      • Table Key broadcasting statistics
    • DIGITAL TV
    • VIDEOSTREAMING
    • TABLETS
  • DIGITAL ECONOMY
    • E-GOVERNMENT
  • MOBILE COMMUNICATIONS
    • MARKET OVERVIEW AND ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historical - mobile subscribers, annual growth and penetration rate - 1995 - 2005
        • Table Mobile subscribers, annual growth and penetration rate - 2006 - 2016
      • Mobile voice
        • Table Postpaid and prepaid mobile subscribers and market share - 2002 - 2016
      • Mobile broadband statistics
        • Table Mobile broadband subscribers and penetration - 2007 - 2016
      • Forecasts - mobile subscribers - 2016; 2018; 2021
        • Table Forecast mobile subscriber growth - 2016; 2018; 2021
    • REGULATORY ISSUES
      • Spectrum
    • MOBILE INFRASTRUCTURE
      • Digital networks
    • MAJOR MOBILE OPERATORS
      • Statistics
        • Table Mobile operators and systems
        • Table Mobile subscribers and market share by operator - 2016
      • Celcom Axiata
        • Table Celcom mobile subscribers - 2005 - 2016
        • Table Celcom - prepaid and postpaid subscribers - 2011 - 2016
        • Table Celcom ARPU - prepaid and postpaid - 2008 - 2016
        • Table Celcom's smartphone penetration - 2014 - 2016
      • Maxis Communications
        • Table Maxis mobile subscribers - 2006 - 2016
        • Table Maxis - prepaid and postpaid subscriber - 2014 - 2016
        • Table Maxis mobile ARPU - 2007 - 2016
        • Table Maxis' smartphone penetration - 2014 - 2016
        • Table Maxis' wireless broadband subscribers - 2009 - 2016
      • Digi Communications
        • Table DiGi mobile subscribers - 2006 - 2016
        • Table DiGi - prepaid and postpaid subscribers (thousands) - 2014 - 2016
        • Table DiGi's ARPU - prepaid, postpaid, blended - 2008 - 2015
        • Table DiGi's mobile internet subscribers - 2009 - 2016
      • U Mobile
        • Table U Mobile subscribers - 2008 - 2016
      • MVNOs
    • MOBILE CONTENT AND APPLICATIONS
      • m-commerce
      • m-TV
      • Smartphones and tablets

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