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Malaysia - Major Telecommunications Operators

Malaysia - Major Telecommunications Operators

The changing landscape of the Malaysian telecom market has over time witnessed the restructuring of all the main players. The government has been a strong supporter of the rationalisation of what had been seen as an overcrowded' operator market at times, this concern referring specifically to the mobile segment. A particularly significant merger between Telekom Malaysia and Celcom took place early on, creating a lot of interest. At the same time, but with less fanfare, Maxis acquired Time dotCom's mobile unit. These changes resulted in the number of mobile operators being effectively reduced from five to three. The 3G licensing process provided a boost to the market and also saw the arrival of another (fourth) player, U Mobile, after it was surprisingly awarded a 3G licence. The allocation of 3G mobile licences also proved controversial with one of the operators initially missing out then picking up a licence in a surprising fashion. More recently, incumbent Telekom Malaysia, as part of a major restructure, decoupled' its mobile and fixed-line businesses in a move that saw Celcom and its mobile operations become part of Telekom Malaysia International (TMI) which in turn became Axiata. Since then, Axiata has been building an influential regional presence in the mobile segment.

By mid-2015, the mobile operators were locked in close combat: Celcom, with 12.3 million subscribers, had the largest share of the mobile market (31.3%), very closely followed by Maxis with 31% and Digi with 30%.

This report looks at the significant telecom operators across the Malaysian market.

Key developments:

DiGi's subscriber base has been growing strongly, with the operator steadily increasing market share;
Maxis continues to lose market share and has lost the number one position to Celcom, which also has been growing strongly.
Maxis claims to have the largest 4G population coverage with a target of over 50% coverage by the end of 2015.
MyRepublic, a start-up fibre broadband provider in Singapore expects to enter the Malaysian market by mid-2016,
Microsoft and Telekom Malaysia announced a partnership to deliver cloud-based digital services.
ZTE entered a partnership with U Mobile for the development of 5G mobile broadband technologies.
TM said it had achieved 65% population coverage for its 4G WiMAX service.

Companies mentioned in this report:

Telekom Malaysia; Celcom; Maxis Communications; Time dotcom; Axiata; U Mobile; U Telecom; DiGi; TM Touch; TM Cellular; TRI Celcom; Keretapi Tanah Melayu Berhad (KTMB); TMNet; MyRepublic.


1. Synopsis
2. Major operators
2.1 Overview
2.2 Statistics
3. Telekom Malaysia
3.1 Overview
3.2 Corporate structure
3.3 Financials
3.4 Background
3.5 Fixed-line services
3.5.1 Overview
3.5.2 Fiberail
3.5.3 Payphones
3.6 Broadband
3.6.1 TMNet
3.6.2 HSBB/UniFi
3.6.3 Wireless hotspots
3.6.4 4G / LTE
3.7 Celcom/Telekom Malaysia merger
4. Axiata
4.1 Overview
4.2 Tower assets
4.3 Corporate structure
4.4 Financial performance
4.5 Operations
5. Celcom
5.1 Overview
5.2 Operating statistics
5.3 Financial Performance
5.4 Business strategies
5.5 3G development
5.6 Network development
5.7 Altel
6. Maxis Communications
6.1 Overview
6.2 Financial performance
6.3 Background
6.4 Maxis/Time merger
6.5 IPO
6.6 Mobile services
6.6.1 Operational statistics
6.6.2 Business strategies
6.6.3 Network development
6.6.4 3G development
6.6.5 Wireless broadband
6.6.6 LTE / 4G
6.6.7 Development of products and services
6.7 Fixed services
7. Digi Communications
7.1 Overview
7.2 Operating statistics
7.3 Financial performance
7.4 Background
7.5 Development
7.6 Business strategies
7.7 3G - licensing and development
7.8 4G / LTE
7.8.1 Wireless broadband
7.9 Fixed-line and other services
8. U Mobile
8.1 Overview
8.2 Corporate structure
8.3 Operational statistics
8.4 Service launch
8.5 Network development
9. Time dotCom
9.1 Overview
9.2 Background
9.3 Corporate structure
9.4 Financials
9.5 3G licence
9.6 Fixed network
9.7 Broadband
10. Related reports
List of Tables, Exhibits and Charts
Table 1 - Mobile operators, subscribers and annual change June2015
Table 2 -Total mobile subscribers and market share by operator June 2015
Table 3 Telekom Malaysia's by product segment June 2015
Table 4 Telekom Malaysia's revenue share by product segment 2008 - 2015
Table 5 Telekom Malaysia's ARPU - by service category 2011 - 2015
Table 6 Telekom Malaysia's capital expenditure 2007 - 2015
Table 7 Telekom Malaysia's fixed-line subscribers 2007 - 2015
Table 8 TMNet's broadband subscribers 2003 - 2015
Table 9 TM's broadband subscribers FttX v. DSL - 2013 - 2015
Table 10 TM's UniFi broadband subscribers 2010 - 2015
Table 11 TMNet broadband subscribers business v. residential September 2013
Table 12 Axiata's total mobile subscribers 2010 - 2014
Table 13 Celcom mobile subscribers 2005 - 2015
Table 14 Celcom prepaid and postpaid subscribers 2011 - 2015
Table 15 Celcom ARPU prepaid and postpaid 2008 - 2015
Table 16 Celcom's 3G mobile subscribers 2012 - 2013
Table 17 Celcom's mobile broadband subscribers 2008 - 2014
Table 18 Celcom's smartphone penetration 2014 - 2015
Table 19 Maxis capital expenditure 2007 - 2015
Table 20 Maxis mobile subscribers 2006 - 2015
Table 21 Maxis 3G mobile subscribers 2012 - 2013
Table 22 Maxis mobile subscribers prepaid v. postpaid, June 2014
Table 23 Maxis mobile subscribers prepaid v. postpaid, June 2015
Table 24 Maxis mobile ARPU prepaid, postpaid, wireless and blended 2007 - 2015
Table 25 Maxis' smartphone penetration 2014 - 2015
Table 26 Maxis' wireless broadband subscribers 2009 - 2015
Table 27 DiGi mobile subscribers 2006 - 2015
Table 28 DiGi's 3G mobile subscribers 2012 - 2013
Table 29 DiGi's mobile subscribers prepaid v. postpaid June 2014
Table 30 DiGi's mobile subscribers prepaid v. postpaid June 2015
Table 31 DiGi's ARPU prepaid, postpaid, blended 2008 - 2015
Table 32 DiGi's mobile internet subscribers 2009 - 2015
Table 33 DiGi capital expenditure 2006 - 2015
Table 34 DiGi service revenue proportion of voice v. data 2009 - 2014
Table 35 U Mobile subscribers 2008 - 2015
Chart 1 - Mobile subscribers market share by operator - 2015
Chart 2 - Telekom Malaysias revenue share by product segment 2008; 2011-2015
Chart 3 TMNet's broadband subscribers - 2005-2015
Exhibit 1 Telekom Malaysia at a glance - 2015
Exhibit 2 Axiata's major shareholders August 2013
Exhibit 3 Maxis at a glance 2015
Exhibit 4 DiGi at a glance - 2015
Exhibit 5 DiGi's top 10 shareholders November 2013

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