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Malaysia - Major Telecommunications Operators


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Malaysia - Major Telecommunications Operators

The changing landscape of the Malaysian telecom market has over time witnessed the restructuring of all the main players. The government has been a strong supporter of the rationalisation of what had been seen as an overcrowded' operator market at times, this concern referring specifically to the mobile segment. A particularly significant merger between Telekom and Celcom took place early on, creating a lot of interest. At the same time, but with less fanfare, Maxis acquired Time dotCom's mobile unit. These changes resulted in the number of mobile operators being effectively reduced from five to three. The allocation of 3G mobile licences has also been controversial with one of the operators initially missing out then picking up a licence in a surprising fashion. More recently incumbent Telekom Malaysia, as part of a major restructure, decoupled' its mobile and fixed-line businesses in a move that saw Celcom and its mobile operations become part of Telekom Malaysia International (TMI) which in turn became Axiata. Axiata has been building an influential regional presence in the mobile segment.

Coming into 2012, with three major mobile operators Maxis, Celcom and DiGi - and one dominant fixed operator Telekom Malaysia, the market generally offered a competitive environment. The 3G licences provided a boost to the market and also saw the arrival of another (fourth) player, U Mobile, after it was surprisingly awarded a 3G licence. The mobile operators were locked in close combat: Maxis Communications had a mobile subscriber base of over 14 million, with Celcom in second place with almost 13 million, while DiGi was number three with around 10 million subscribers. New player U Mobile had over 2 million. This report looks at the significant telecom operators across the Malaysian market.

Key developments:

DiGi's subscriber base has been growing strongly, with the operator steadily increasing market share; Axiata's total regional subscriber numbers had 230 million by mid-2013; Telekom Malaysia's HSBB network build out was ahead of schedule and subscriber growth has been good; mobile market leader Maxis was losing market share, although changing its method of counting subscribers may have contributed to this.

Companies covered in this report include: Telekom Malaysia; Celcom; Maxis Communications; Time dotcom; Axiata; U Mobile; U Telecom; DiGi; TM Touch; TM Cellular; TRI Celcom; Keretapi Tanah Melayu Berhad (KTMB); TMNet


1. Synopsis
2. Overview
3. Telekom Malaysia
3.1 Overview
3.2 Corporate structure
3.3 Financial performance
3.4 Background
3.5 Fixed-line services
3.5.1 Overview
3.5.2 Fiberail
3.5.3 Payphones
3.6 Broadband
3.6.1 TMNet
3.6.2 HSBB/UniFi
3.6.3 Wireless hotspots
3.7 Celcom/Telekom Malaysia merger
4. Axiata
4.1 Overview
4.2 Corporate structure
4.3 Financial performance
4.4 Operations
5. Celcom
5.1 Operating statistics
5.2 Business strategies
5.3 3G development
5.4 Network development
6. Maxis Communications
6.1 Overview
6.2 Financial performance
6.3 Background
6.4 Maxis/Time merger
6.5 IPO
6.6 Mobile services
6.6.1 Operational statistics
6.6.2 Business strategies
6.6.3 Network development
6.6.4 3G development
6.6.5 Wireless broadband
6.6.6 LTE
6.6.7 Development of products and services
6.7 Fixed services
7. Digi Communications
7.1 Overview
7.2 Operating statistics
7.3 Financial performance
7.4 Background
7.5 Development
7.6 Business strategies
7.7 3G - licensing and development
7.7.1 Wireless broadband
7.8 Fixed-line and other services
8. U Mobile
8.1 Overview
8.2 Corporate structure
8.3 Operational statistics
8.4 Service launch
8.5 Network development
9. Time dotCom
9.1 Overview
9.2 Background
9.3 Corporate structure
9.4 3G licence
9.5 Fixed network
9.6 Broadband
10. Related reports
Table 1 Mobile operators, subscribers and annual change 2012
Table 2 Total mobile subscribers and market share by operator 2012
Table 3 3G mobile subscribers and market share by operator March 2013
Table 4 Telekom Malaysia's revenue share by product segment 2008 - 2013
Table 5 Telekom Malaysia's ARPU - by service category 2011 - 2012
Table 6 Telekom Malaysia's capital expenditure 2007 - 2013
Table 7 Telekom Malaysia's fixed-line subscribers 2007 - 2013
Table 8 TMNet's broadband subscribers 2003 - 2013
Table 9 TM's UniFi broadband subscribers 2010 - 2013
Table 10 TMNet broadband subscribers business v. residential 2012
Table 11 Axiata's total mobile subscribers 2010 - 2013
Table 12 Celcom mobile subscribers 2005 - 2013
Table 13 Celcom prepaid and postpaid subscribers 2011 - 2013
Table 14 Celcom ARPU prepaid and postpaid 2008 - 2013
Table 15 Celcom's 3G mobile subscribers 2012 - 2013
Table 16 Celcom's mobile broadband subscribers 2008 - 2013
Table 17 Maxis capital expenditure 2007 - 2013
Table 18 Maxis mobile subscribers 2006 - 2013
Table 19 Maxis 3G mobile subscribers 2012 - 2013
Table 20 Maxis mobile subscribers prepaid, postpaid, June 2013
Table 21 Maxis mobile ARPU prepaid, postpaid, wireless and blended 2007 - 2013
Table 22 Maxis' mobile broadband subscribers 2009 - 2013
Table 23 DiGi mobile subscribers 2006 - 2013
Table 24 DiGi's 3G mobile subscribers 2012 - 2013
Table 25 DiGi's mobile subscribers prepaid v. postpaid 2012
Table 26 DiGi's ARPU prepaid, postpaid, blended 2008 - 2012
Table 28 DiGi capital expenditure 2006 - 2012
Table 29 DiGi service revenue proportion of voice v. data 2009 - 2012
Table 30 U Mobile subscribers 2008 - 2013
Chart 1 - Mobile subscribers market share by operator - 2012
Chart 2 - 3G mobile subscribers and market share by operator - March 2013
Chart 3 - Telekom Malaysias revenue share by product segment - 2008-2013
Chart 4 TMNet's broadband subscribers - 2003-2013
Exhibit 1 Telekom Malaysia at a glance - 2012
Exhibit 2 Telekom Malaysia's top 10 shareholders March 2013
Exhibit 3 Axiata's major shareholders August 2013
Exhibit 4 Maxis at a glance - June 2013
Exhibit 5 DiGi at a glance - 2012
Exhibit 6 DiGi's top 10 shareholders March 2013

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