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Malaysia - Key Statistics, Telecoms Market Overview, Infrastructure and Forecasts

Malaysia - Key Statistics, Telecoms Market Overview, Infrastructure and Forecasts

There has been strong growth in Malaysia's telecom sector over the last decade, but the growth has not been consistent across the sector. The number of fixed-line services, after growing rapidly at first, had been relatively static for around ten years; then we have seen clear evidence of a shrinking fixed subscriber base. In the meantime, the mobile operators are locked in close combat: Celcom, with 12.3 million subscribers had the largest market share of the mobile market (31.3%) by mid-2015, very closely followed by Maxis with 31%. Digi followed in third place with 30% market share. By that stage the household broadband penetration in Malaysia had passed 70%, according to the MCMC.

This report takes a broad look at the growth in Malaysia's telecommunications sector and the stage it has reached. The report also describes how the country has continued to allocate capital to invest in information technology and telecommunications infrastructure despite setbacks caused by periods of difficult regional and global economic conditions. Note that more details on the telecom market segments and sector operators are provided in other Malaysia reports.

Key developments:

Strong subscriber growth was continuing on the HSBB service (Malaysia's NBN).
fixed line market penetration had fallen to 12% by mid-2015.
MyRepublic, a start-up fibre broadband provider based in Singapore, expects to enter the Malaysian market by mid-2016.
The Malaysian government released a National Internet of Things (IoT) Strategic Roadmap.
Telekom Malaysia secured a 20-year contract to help construct, deploy and manage a new submarine cable system.
Malaysian satellite communications services provider TS Global Network (TSGN) invested in a designated payload on APT's Apstar 9 satellite.
Satellite broadband provider Hughes Network Systems won a key contract with Ipsat, a Malaysian VSAT service provider.

Companies mentioned in this report include:

Telekom Malaysia; Maxis Communications; Celcom; DiGi.com; Time dotcom; Axiata; Alcatel-Lucent; U Mobile; Asiaspace; Packet One Networks; REDtone; YTL Communications; Fibrecomm, MyRepublic.


1. Synopsis
2. Key statistics
3. Country overview
3.1 Background
3.2 Economy
4. Telecommunications market
4.1 Overview
4.2 Tenth Malaysia Plan and ICT
4.3 Background to development
5. Regulatory environment
5.1 Regulatory authority
5.1.1 Telecom legislation
5.1.2 Malaysian Communications and Multimedia Commission (MCMC)
5.1.3 MCMC policy
5.2 Privatisation and liberalisation
5.3 Universal Service Provision (USP)
5.4 Licences
5.5 Regulatory developments
5.5.1 Digital Terrestrial TV Broadcasting (DTTB)
5.5.2 Investigation into business activity by Maxis in India
5.5.3 Regulator's appeal to online users
5.5.4 Alcatel-Lucent bribery case
5.5.5 Allocation of 700MHz frequency spectrum
5.5.6 Allocation of 2.6GHz frequency spectrum
5.5.7 Mobile Number Portability (MNP)
5.5.8 Quality of Service (QoS)
5.5.9 Review of pricing of communication services
6. Telecommunications infrastructure
6.1 Overview
6.2 National telecom network development
6.2.1 Fixed-line networks
6.2.2 Forecasts fixed-line subscribers 2015; 2017; 2020
6.2.3 Sharing / leasing of infrastructure
6.2.4 Microwave Links
6.2.5 Fibre optic backbones
6.2.6 Next Generation Networks (NGNs)
6.3 High-Speed Broadband (HSBB) network
6.3.1 Telekom Malaysia's HSBB project
6.3.2 Other HSBB proposals
6.4 International infrastructure
6.4.1 International gateways
6.4.2 Malaysia-Thailand
6.4.3 Submarine cable networks
6.4.4 Submarine system developments
6.4.5 Proposed submarine cable networks
6.4.6 Satellite networks
6.5 Voice over Internet Protocol (VoIP)
6.5.1 Background
List of Tables, Exhibits and Charts
7. Related reports
Table 1 Country statistics 2015
Table 2 Telephone network statistics June 2015
Table 3 Internet user statistics 2014
Table 4 Broadband statistics 2014
Table 5 Mobile statistics June 2015
Table 6 National telecommunications authorities
Table 7 Malaysia's GDP real growth rate 2006 - 2016
Table 8 Historical - fixed lines in service and teledensity 1995 - 2005
Table 9 Fixed lines in service and teledensity 2006 - 2015
Table 10 Fixed-line household penetration rate 2000 - 2015
Table 11 Forecast fixed-line subscribers 2015; 2017; 2020
Chart 1 - Malaysias GDP real growth rate - 2006-2016
Chart 3 - Fixed lines in service and teledensity - 2006 2015
Exhibit 1 International submarine cable systems with landing points in Malaysia - 2015

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