Market Research Logo

Kuwait - Telecoms, Mobile & Broadband

The Kuwait - Telecoms, Mobile & Broadband report includes all BuddeComm research data and analysis on this country. Covering trends and developments in telecommunications, mobile, internet, broadband, infrastructure and regulation. Please review the Executive Summary and Table of Contents for more details.


Kuwait is one of the wealthier members of the GCC, ranking third in GDP per capita behind Qatar and the UAE. The vast majority of its government income is derived from oil revenues. Like the other smaller GCC members, it has a very high expatriate population, forming at least two thirds of the whole. As in other similar countries, this makes its total population very fluid and thus all penetration statistics very unreliable and distorted.

Kuwait’s telecoms industry is something of an anachronism in the region due to the lack of liberalisation of the market. Not only does Kuwait not have an independent regulator, the Ministry of Communications is both the regulatory entity and also the operating entity for fixed-line services. Plans were drafted for the establishment of a telecommunications regulatory authority in 2007 but have yet to come to fruition.

The Ministry does not charge customers for calls made from fixed lines to mobile phones. It also controls the international gateway and does not have an interconnection system with any of the mobile operators. As the Ministry controls all international charges, this prevents local mobile operators from offering promotions and discounts on overseas calls. It has also preventing mobile operator Zain from extending its “One Network” service, which gives free voice and data roaming for subscribers across most of its network, to its subscribers in its home base of Kuwait.

A further problem with the lack of independence and corporatisation in the fixed-line sector is a lack of available information on the sector. Competition does exist in the Internet provision sector, now with four major ISPs. In July 2009 the Ministry of Communications stated that it would suspend the licences of a number of ISPs who had begun providing WiMAX services. The Ministry said it was preparing to submit a fresh tender for wireless Internet and WiMAX services.

Kuwait’s mobile sector presents a different picture to its fixed-lines sector. For many years two very strong operators have shared a comfortable duopoly. They have enjoyed high tariffs in their home market and have used this base to extend internationally. MTC, known as Zain, had extended its operations to 24 countries by mid-2009. However, its profits from its Kuwaiti operations still made up around 50% of its total Group profit at end-2008. Likewise its competitor Wataniya, now a subsidiary itself of Qtel of Qatar, has extended into five countries in total but its Kuwaiti profits were higher than its Group profits at end-2008. The two incumbent mobile operators, who have shared the market for the past ten years, were joined in December 2008 by a third operator, Kuwait Telecom Company - known as Viva, with Saudi Telecom Company as a major investor. All three mobile operators have the government as a major shareholder, owning approximately 25% in each case.

By end-March 2009 Viva was reported as having secured a 10% market share. Based on numbers reported by Zain and Wataniya, Viva’s gain would appear to have come mostly at Zain’s expense. Researcher:- Tine Lewis

  • Synopsis
  • Key statistics
    • Table Country statistics - 2008
    • Table Telephone network statistics - 2008
    • Table Internet user statistics - 2008
    • Table Broadband statistics - 2008
    • Table Mobile statistics - 2008
    • Table National telecommunications authority
  • Country overview
  • Telecommunications market
    • Overview of Kuwait's telecom market
  • Regulatory environment
    • Background
    • Regulatory authority
    • Privatisation of Mobile Telecommunications Co
  • Telecom operators in Kuwait
    • Ministry of Communications
    • Hits Telecom
  • Telecommunications infrastructure
    • National telecom network
      • Table Fixed lines in service and teledensity – 1995 - 2008
      • Next Generation networks (NGN)
    • International infrastructure
      • Submarine cable networks
      • Satellite networks
  • Broadband and Internet market
    • Internet overview
      • Internet statistics
        • Table Internet user and penetration estimates – 1995 - 2008
        • Table Internet subscribers – 2003 - 2008
    • ISP market
    • Asymmetrical Digital Subscriber Line (ADSL)
      • Table Broadband DSL subscribers – 2001 - 2008
    • Wireless broadband
      • WiFi
      • WiMAX
      • Mobile broadband
      • Internet via satellite
  • Convergence
    • Overview of media convergence
    • VoIP
  • Digital media
    • Overview of broadcasting market
      • Showtime Arabia
    • Internet economy
  • Mobile communications
    • Overview of Kuwait's mobile market
      • Table Mobile subscribers and penetration – 1994 - 2008
      • Table Mobile operators, subscribers and annual change - 2008
      • Table Mobile operators' subscribers and market share - 2005 - 2009
    • Regulatory issues
      • Third mobile operator
    • Mobile technologies
      • Analogue
      • Digital
      • 3G
        • Table 3G subscribers as a percentage of total - 2007 - 2008
      • HSPA
    • Major mobile operators
      • Mobile Telecommunications Co (MTC) / Zain
        • Table Zain Group subscribers, revenue and profit – 2002 - 2009
        • Table Zain Kuwait Revenue and ARPU - 2005 - 2009
      • National Mobile Telecommunication Co (NMT) / Wataniya Telecom
        • Table Wataniya Group subscribers, revenue and profit – 2005 - 2009
        • Table Wataniya Kuwait subscribers and revenue – 2006 - 2009
        • Table Wataniya Kuwait monthly ARPU: postpaid, prepaid and weighted average 2005 - 2009
      • Kuwait Telecom Company (KTC) / Viva
    • Mobile voice services
      • Prepaid
        • Table Zain Prepaid subscribers - 2005 - 2009
        • Table Wataniya Prepaid subscribers - 2005 - 2009
      • Satellite mobile
    • Mobile data services
      • Short Message Service (SMS)
      • Multimedia Messaging Service (MMS)
      • General Packet Radio Service (GPRS)
      • Push-to-talk (PTT)
      • Blackberry
    • Mobile content and applications
      • Mobile TV

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report