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Kenya - Telecoms, Mobile and Broadband - Statistics and Analyses

Kenya - Telecoms, Mobile and Broadband - Statistics and Analyses

Kenya’s telecommunications market continues to undergo considerable changes in the wake of increased competition, improved international connectivity, and rapid developments in the mobile market. The landing of four fibre-optic international submarine cables in recent years dramatically reduced the cost of phone calls and internet access, allowing internet services to be affordable to a far greater proportion of the population. In parallel, the sector’s regulator has reduced interconnection tariffs and implemented a range of regulations aimed at developing further competition.

The incumbent fixed-line telco has struggled to make headway in this market, prompting reorganisation in 2018 which included a sale and leaseback arrangement with its mobile tower portfolio. In early 2019 the company signed a merger agreement with Airtel Kenya in which Telkom will retain a 49% share in the merged business which will provide a greater challenge to the market dominance of Safaricom.

Numerous competitors are rolling out national and metropolitan fibre backbone networks and wireless access networks to deliver services to population centres across the country. Several fibre infrastructure sharing agreements have been forged, and as a result the number of fibre broadband connections increased 94% in the year to September 2018.

Key developments:

Telkom Kenya agrees to merger with Airtel Kenya;
Kenya sees a 41% increase in international bandwidth in the year to September 2018;
Universal Service Fund extends mobile coverage to underserved northern regions;
Safaricom launches M-PESA Global payment service;
Government proposes increase in m-money transfer tax;
Regulator introduces a new system to measure QoS parameters;
M-money interoperability starts;
Report update includes the regulator’s market data to September 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

Telkom Kenya, Jamii Telecom, Access Kenya (Dimension Data), Kenya Power and Lighting Company (KPLC), Kenya Pipeline Corporation (KPC), Wananchi, Safaricom, Bharti Airtel, MTN, Liquid Telecom, Essar Telkom Kenya, Mobile Pay (Tangaza Pesa), Zioncell Kenya, Finserve Africa (Equitel), Kenya Data Networks (KDN), Jamii Telecom, SimbaNet, Africa Online, Access Kenya (Dimension Data), Wananchi Online, Swift Global, Internet Solutions Kenya (InterConnect), Gilat Satellite Networks, Afsat Communications, Inmarsat, Indigo Telecom (Thuraya), Nation TV (NTV)


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – Kenya – 2018
    • COUNTRY OVERVIEW
  • Telecommunications market
    • OVERVIEW OF KENYA'S TELECOM MARKET
      • Table Telecom sector revenue in Kenya – 2007 – 2016
      • Table ICT sector revenue in Kenya – 2012 – 2016
  • Regulatory environment
    • KENYA COMMUNICATIONS ACT 1998
    • REGULATORY AUTHORITY
    • REVISED TELECOMMUNICATIONS MARKET STRUCTURE 2004
    • KENYA COMMUNICATIONS AMENDMENT ACT 2009
    • LICENCE FEES
    • UNIVERSAL SERVICE FUND (USF)
    • INTERCONNECTION
    • NUMBER PORTABILITY
    • SPECTRUM AUCTIONS
    • FOREIGN OWNERSHIP
    • TELECOM SECTOR LIBERALISATION
      • Privatisation of Telkom
      • Regional telecom licences
      • Second national operator (SNO) licensing
      • International gateway licences
      • Unified licensing regime
  • Fixed network operators
    • TELKOM KENYA
      • Table Telkom fixed-line subscribers – 2008 – 2016
      • Wireless Local Loop (WLL)
        • Table Fixed-wireless subscriptions in Kenya – 2007 – 2016
    • LIQUID TELECOM KENYA (KDN)
    • JAMII TELECOM
    • ACCESSKENYA
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity in Kenya – 1999 – 2009
      • Table Fixed lines in service and teledensity in Kenya – 2010 – 2018
    • NATIONAL OPTIC FIBRE BACKBONE INFRASTRUCTURE (NOFBI)
      • Liquid Telecom
      • Kenya Power and Lighting Company (KPLC)
      • Kenya Pipeline Corporation (KPC)
      • Safaricom
      • MTN
      • Fibre infrastructure sharing
      • Data centres
    • INTERNATIONAL INFRASTRUCTURE
      • Satellite
      • Terrestrial fibre
      • Submarine fibre
        • Table International bandwidth in Kenya – 2000 – 2018
        • Table International bandwidth capacity by platform – 2013 – 2018
        • Table International bandwidth used – 2013 – 2018
  • Broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Internet backbone infrastructure
      • Broadband statistics
        • Table Historic - Internet users and penetration rate in Kenya – 1999 – 2009
        • Table Internet users and penetration rate in Kenya – 2010 – 2018
        • Table Internet subscriptions – 2010 – 2018
        • Table Wireless internet subscriptions by access technology – 2010 – 2018
        • Table Fixed-line broadband subscriptions by access technology – 2010 – 2018
        • Table Broadband subscriptions – 2014 – 2018
        • Table Internet services revenue and investments – 2009 – 2015
      • Forecasts – Fixed broadband subscribers – 2019; 2021; 2023
        • Table Forecast fixed broadband subscribers – 2019; 2021; 2023
      • Public internet access locations
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL broadband subscribers – 2009 – 2018
      • Internet Exchange Points (IXP)
      • Kenya Network Information Centre (KENIC)
      • National broadband strategy
      • ISP market
        • Table Fixed/fixed wireless market share of subscribers by operator – 2017
        • Table Fixed/fixed wireless market share of subscribers by operator – Sept 2018
        • Table Safaricom fixed broadband subscribers – 2015 – 2017
        • Table Safaricom fixed broadband premises covered – 2016 – 2018
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Fibre broadband subscribers – 2011 – 2018
    • OTHER FIXED BROADBAND SERVICES
      • Wireless broadband
      • Broadband via satellite
      • Project Loon
  • Digital economy
    • E-LEARNING
      • National research and education network (NREN)
    • E-COMMERCE
    • E-GOVERNMENT
  • Mobile communications
    • OVERVIEW OF KENYA'S MOBILE MARKET
      • General statistics
        • Table Mobile services revenue and investments – 2009- 2017
        • Table Mobile traffic share by operator – 2014 – 2018
        • Table Historic - Mobile subscribers and penetration rate in Kenya – 1999 – 2009
        • Table Mobile subscribers and penetration rate in Kenya – 2010 – 2018
        • Table Prepaid and contract mobile subscribers – 2014- 2018
      • Mobile data
        • Table SMS traffic by quarter – 2012 – 2018
        • Table SMS annual traffic – 2008 – 2017
        • Table MMS traffic – 2012 – 2015
      • Mobile broadband
        • Table Mobile internet subscribers by provider – 2013 – 2017
        • Table Mobile internet market share by provider – 2014 – 2018
        • Table Active mobile broadband subscribers – 2010 – 2018
        • Table Mobile data subscribers – 2015 – 2018
      • Forecasts - mobile subscribers – 2019; 2021; 2023
        • Table Forecast mobile subscribers – 2019; 2021; 2023
    • REGULATORY ISSUES
      • Roaming
      • Mobile Termination Rates (MTRs)
      • International gateways
      • Spectrum
      • Mobile Number Portability (MNP)
        • Table Annual mobile number portings – 2013- 2018
      • Network sharing
      • Quality of Service (QoS)
      • SIM card registration
      • Taxes
      • Tariff regulation
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks4G (LTE)
        • Table 2G Mobile base stations by operator – 2012- 2017
        • Table 3G Mobile base stations by operator – 2012- 2017
    • MAJOR MOBILE OPERATORS
      • Mobile market share by operator
        • Table Market share of subscribers by operator – 2010 – 2018
      • Safaricom
        • Table Safaricom revenue – 2011 – 2019
        • Table Safaricom revenue by sector – 2010 – 2019
        • Table Safaricom - proportion of service revenue by sector – 2014 – 2019
        • Table Safaricom subscribers – 2010 – 2018
        • Table Safaricom base stations by technology – 2013 – 2018
      • Airtel Kenya (formerly Zain, Celtel, KenCell)
        • Table Airtel Kenya subscribers – 2010 – 2018
      • Essar Telecom Kenya (yuMobile, formerly Econet)
        • Table Historic - Essar Telecom subscribers – 2010 – 2014
      • Telkom Kenya
        • Table Telkom Kenya revenue – 2010 – 2014
        • Table Telkom Kenya mobile subscribers – 2011 – 2018
      • Mobile Virtual Network Operators (MVNOs)
        • Table Finserve Africa mobile subscribers – 2014 – 2018
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile money transfer, m-banking
        • Table Mobile money penetration rate – 2013 – 2018
        • Table Mobile money transfer statistics – 2011 – 2018
        • Table Mobile money subscribers by operator – 2014 – 2018
        • Table Safaricom - M-PESA revenue – 2008 – 2019
        • Table Safaricom – active M-PESA customers – 2012 – 2018
        • Table Safaricom –M-PESA transactions value by type – 2011 – 2018
      • M-medicine
    • HANDSETS

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