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Kenya - Mobile Infrastructure, Operators and Broadband - Statistics and Analyses

Kenya - Mobile Infrastructure, Operators and Broadband - Statistics and Analyses

Kenya's mobile market has continued to grow steadily, supported by a mobile subscriber base of about 47 million. Some market consolidation occurred following the acquisition by Airtel and Safaricom of Essar Telecom's yuMobile business. More significantly, in February 2019 Airtel Kenya and Telkom Kenya signed an agreement to merge their networks and operate under the Airtel-Telekom joint venture which will be 49% owned by Telekom Kenya. The merge units will provide a greater challenge to the market dominance of Safaricom.

While all network operators have invested in mobile technologies and infrastructure upgrades to support mobile data services, competition has nevertheless presented challenges to their profitability, with uneven revenue growth reported in recent years. Orange Group was the principal casualty of competition, leading it to sell its stake in Telkom Kenya. By contrast, Safaricom has seen very strong growth on the back of its popular M-PESA payment platform. This dominance encouraged the government to consider, and later dismiss, recommendations that Safaricom split off its M-PESA business from its voice and data offerings.

To encourage the development of LTE services the government has pursued an open-access approach. Disputes centered on licence fees delayed the launch of LTE services by MNOs, though they continued to invest in infrastructure and technology upgrades using trial licences.

Key developments:

Telkom Kenya and Airtel Kenya sign merger agreement;
Another 600,000 SIM cards deactivated;
Safaricom launches M-PESA Global payment service;
Government proposes increase in m-money transfer tax;
Regulator introduces a new system to measure QoS parameters;
M-money interoperability starts;
Airtel Kenya pays $25 million for its 800MHz concession to provide LTE services;
M-Tiba mobile health payment platform launched;
One Network Area initiative expands to include mobile data and mobile money services;
Report update includes the regulator's market data to September 2018, telcos' operating and financial data to Q3 2018, recent market developments.

Companies mentioned in this report:

Safaricom, Bharti Airtel (formerly Zain, Celtel), Essar Telkom Kenya, Huawei Technologies, ZTE, Alcatel-Lucent, Nokia Networks, Mobile Pay (Tangaza Pesa), Zioncell Kenya, Finserve Africa (Equitel)


  • Synopsis
  • Overview of Kenya's mobile market
    • GENERAL STATISTICS
      • Table Mobile services revenue and investments – 2009- 2017
      • Table Mobile traffic share by operator – 2014 – 2018
      • Table Historic - Mobile subscribers and penetration rate in Kenya – 1999 – 2009
      • Table Mobile subscribers and penetration rate in Kenya – 2010 – 2018
      • Table Prepaid and contract mobile subscribers – 2014- 2018
    • MOBILE DATA
      • SMS
        • Table SMS traffic by quarter – 2012 – 2018
        • Table SMS annual traffic – 2008 – 2017
      • MMS
        • Table MMS traffic – 2012 – 2015
    • MOBILE BROADBAND
      • Table Mobile internet subscribers by provider – 2013 – 2017
      • Table Mobile internet market share by provider – 2014 – 2018
      • Table Active mobile broadband subscribers – 2010 – 2018
      • Table Mobile data subscribers – 2015 – 2018
    • FORECASTS - MOBILE SUBSCRIBERS – 2019; 2021; 2023
      • Table Forecast mobile subscribers – 2019; 2021; 2023
  • Regulatory issues
    • ROAMING
    • MOBILE TERMINATION RATES (MTRS)
    • INTERNATIONAL GATEWAYS
    • SPECTRUM
    • MOBILE NUMBER PORTABILITY (MNP)
      • Table Annual mobile number portings – 2013- 2018
    • NETWORK SHARING
    • QUALITY OF SERVICE (QOS)
    • SIM CARD REGISTRATION
    • TAXES
    • TARIFF REGULATION
  • Mobile infrastructure
    • ANALOGUE NETWORKS
    • DIGITAL NETWORKS4G (LTE)
      • 3G
        • Table 2G Mobile base stations by operator – 2012- 2017
        • Table 3G Mobile base stations by operator – 2012- 2017
      • GSM
      • Internet of Things (IoT)
      • Satellite mobile
  • Major mobile operators
    • MOBILE MARKET SHARE BY OPERATOR
      • Table Market share of subscribers by operator – 2010 – 2018
    • SAFARICOM
      • Privatisation and IPO
        • Table Safaricom revenue – 2011 – 2019
        • Table Safaricom revenue by sector – 2010 – 2019
        • Table Safaricom - proportion of service revenue by sector – 2014 – 2019
        • Table Safaricom subscribers – 2010 – 2018
        • Table Safaricom base stations by technology – 2013 – 2018
    • AIRTEL KENYA (FORMERLY ZAIN, CELTEL, KENCELL)
      • Table Airtel Kenya subscribers – 2010 – 2018
    • ESSAR TELECOM KENYA (YUMOBILE, FORMERLY ECONET)
      • Table Historic - Essar Telecom subscribers – 2010 – 2014
    • TELKOM KENYA
      • Table Telkom Kenya revenue – 2010 – 2014
      • Table Telkom Kenya mobile subscribers – 2011 – 2018
    • MOBILE VIRTUAL NETWORK OPERATORS (MVNOS)
      • Table Finserve Africa mobile subscribers – 2014 – 2018
  • Mobile content and applications
    • MOBILE MONEY TRANSFER, M-BANKING
      • Table Mobile money penetration rate – 2013 – 2018
      • Table Mobile money transfer statistics – 2011 – 2018
      • Table Mobile money subscribers by operator – 2014 – 2018
      • M-PESA (Safaricom)
        • Table Safaricom - M-PESA revenue – 2008 – 2019
        • Table Safaricom – active M-PESA customers – 2012 – 2018
        • Table Safaricom –M-PESA transactions value by type – 2011 – 2018
      • Airtel Money (ZAP)
      • yuCash (Essar)
      • T-Kash (Telkom Money)
      • Equity Money
      • PesaLink
      • Other services
    • M-MEDICINE
  • Handsets
  • Related reports

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