Market Research Logo

Kenya - Mobile Infrastructure, Operators and Broadband - Statistics and Analyses

Kenya - Mobile Infrastructure, Operators and Broadband - Statistics and Analyses

Kenya's mobile market has continued to grow steadily, supported by a mobile subscriber base of about 41 million by early 2018. Some market consolidation occurred following the acquisition by Airtel and Safaricom of Essar Telecom's yuMobile business. While all network operators have invested in mobile technologies and infrastructure upgrades to support mobile data services, competition has nevertheless presented challenges to their profitability, with uneven revenue growth reported in recent years. Orange Group was the principal casualty of competition, leading it to sell its stake in Telkom Kenya. By contrast, Safaricom has seen very strong growth on the back of its popular M-PESA payment platform. This market dominance, however, encouraged the government to consider, and later dismiss, recommendations from a 2016 report that Safaricom split off its M-PESA business from its voice and data offerings.

To encourage the development of LTE services the government has pursued an open-access approach. Disputes centered on licence fees delayed the launch of LTE services by MNOs, though they continued to invest in infrastructure and technology upgrades using trial licences.

A number of MVNO licences awarded since 2014 have added to the competitive mix, with Equitel establishing a market share of about 4.6% by late 2017.

Key developments:

Telkom Kenya launches T-Kash m-money platform; regulator preps for auction of two remaining licences for 700MHz spectrum; test phase of m-money interoperability starts; Jamii Telecom launches cut-price LTE services; Airtel Kenya pays $25 million for its 800MHz concession to provide LTE services; Vodacom takes a large stake in Safaricom; Treasury launches its M-Akiba platform to buy and sell government bonds; M-Tiba mobile health payment platform launched; regulator rejects proposal for Safaricom's M-PESA service to be split off from voice and data services; regulator proposes limit of ten SIM cards per subscriber; Telkom Kenyas m-money platform to be revamped and relaunched; Safaricom contracts Nokia Networks to develop LTE-A network, shares capacity on its LTE infrastructure, launches Hello Doctor m-medicine service; One Network Area initiative expands to include mobile data and mobile money services; regulator reviews framework for QoS surveys; report update includes the regulator's market data to September 2017, telcos' operating and financial data to Q3 2017, recent market developments.

Companies mentioned in this report:

Safaricom, Bharti Airtel (formerly Zain, Celtel), Essar Telkom Kenya, Huawei Technologies, ZTE, Alcatel-Lucent, Nokia Networks, Mobile Pay (Tangaza Pesa), Zioncell Kenya, Finserve Africa (Equitel)


  • SYNOPSIS
  • OVERVIEW OF KENYA'S MOBILE MARKET
    • GENERAL STATISTICS
      • Table Mobile services revenue and investments - 2009- 2017
      • Table Mobile traffic share by operator - 2014 - 2017
      • Table Historic - Mobile subscribers and penetration rate in Kenya - 1999 - 2009
      • Table Mobile subscribers and penetration rate in Kenya - 2010 - 2018
      • Table Prepaid and contract mobile subscribers - 2014- 2017
    • MOBILE DATA
      • SMS
        • Table SMS traffic - 2012 - 2017
      • MMS
        • Table MMS traffic - 2012 - 2015
    • MOBILE BROADBAND
      • Table Mobile internet subscribers by provider - 2013 - 2017
      • Table Mobile internet market share by provider - 2014 - 2017
      • Table Active mobile broadband subscribers - 2010 - 2018
      • Table Mobile data subscribers - 2015 - 2017
    • FORECASTS - MOBILE SUBSCRIBERS - 2019; 2021; 2023
      • Table Forecast mobile subscribers - 2019; 2021; 2023
  • REGULATORY ISSUES
    • ROAMING
    • MOBILE TERMINATION RATES (MTRS)
    • INTERNATIONAL GATEWAYS
    • SPECTRUM
    • MOBILE NUMBER PORTABILITY (MNP)
      • Table Annual mobile number portings - 2013- 2017
    • NETWORK SHARING
    • QUALITY OF SERVICE (QOS)
    • SIM CARD REGISTRATION
    • TAXES
    • TARIFF REGULATION
  • MOBILE INFRASTRUCTURE
    • ANALOGUE NETWORKS
    • DIGITAL NETWORKS
      • Global System for Mobiles (GSM)
      • UMTS (3G)
        • Table 2G Mobile base stations by operator - 2012- 2016
        • Table 3G Mobile base stations by operator - 2012- 2016
      • Long-term Evolution (LTE)
    • SATELLITE MOBILE
  • MAJOR MOBILE OPERATORS
    • MOBILE MARKET SHARES
      • Table Market share of subscribers by operator - 2010 - 2017
    • SAFARICOM
      • Privatisation and IPO
        • Table Safaricom revenue - 2011 - 2018
        • Table Safaricom revenue by sector - 2010 - 2018
        • Table Safaricom - proportion of revenue by sector - 2014 - 2018
        • Table Safaricom subscribers - 2010 - 2017
        • Table Safaricom base stations by technology - 2013 - 2017
    • BHARTI AIRTEL KENYA (FORMERLY ZAIN, CELTEL, KENCELL)
      • Table Airtel Kenya subscribers - 2010 - 2017
    • ESSAR TELECOM KENYA (YUMOBILE, FORMERLY ECONET)
      • Table Historic - Essar Telecom subscribers - 2010 - 2014
    • TELKOM KENYA
      • Table Telkom Kenya revenue - 2010 - 2014
      • Table Telkom Kenya mobile subscribers - 2011 - 2017
    • MOBILE VIRTUAL NETWORK OPERATORS (MVNOS)
      • Table Equitel mobile subscribers - 2014 - 2017
  • MOBILE CONTENT AND APPLICATIONS
    • MOBILE MONEY TRANSFER, M-BANKING
      • Table Mobile money transfer statistics - 2011 - 2017
      • Table Mobile money subscribers by operator - 2014 - 2017
      • M-PESA (Safaricom)
        • Table Safaricom - M-PESA revenue - 2008 - 2018
        • Table Safaricom - active M-PESA customers - 2012 - 2017
        • Table Safaricom -M-PESA transactions value by type - 2011 - 2017
      • Airtel Money (ZAP)
      • yuCash (Essar)
      • Telkom Money
      • Equity Money
    • PESALINK
      • Other services
    • M-MEDICINE
    • SATELLITE MOBILE
  • HANDSETS
  • RELATED REPORTS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report