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Jordan - Telecoms, Mobile, Broadband and Forecasts


Attention: There is an updated edition available for this report.

One of the standouts in the region for its burgeoning technology start up industry, Jordan is also home to a modern liberalised telecoms market.

Privatised incumbent Jordan Telecom Group is 51% owned by France Telecom and operates as Orange Jordan. Despite liberalisation Jordan Telecom Group maintains a stronghold on the fixed market. Competition is strongest in the broadband and mobile markets, based predominantly on infrastructure.

The fixed broadband market is served by a number of technology platforms including ADSL, FttX, WiMAX and leased line. Jordan recently announced plans to revive its National Broadband Network after construction was halted due to lack of funds. WiMAX makes up a significant proportion of total fixed broadband subscriptions although its long term prospects are questionable given the growing popularity of mobile broadband.

Jordan has emerged as a regional tech start up due to low start up costs and business-friendly government. Its reputation is increasingly attracting international capital eager to tap into the region’s growing online market as most start ups target the region, particularly the wealthy Gulf Region countries.

Three network operators compete in the mobile market, which made up predominantly of prepaid users. All three have launched HSPA+ networks, which will underpin future revenue growth through take up of mobile broadband subscriptions.

Key telecom parameters – 2010; 2012
Sector | 2010 | 2012

Subscribers to telecoms services (million):

Broadband | 0.35 | 0.90
Fixed-line telephony | 0.49 | 0.40
Mobile phone | 6.22 | 8.50
(Source: BuddeComm)

Companies covered in this report include:

Jordan Telecom Group, Orange Internet, Cyberia, TE Data, Gonabit, MarkaVIP, Maktoob Group, Jabbar Internet Group, Jeeran, Xpress Telecommunications, Zain Jordan, FRiENDi, Virgin Mobile

This report provides a comprehensive overview of trends and developments in Jordan’s telecommunications market.

The report analyses the mobile, Internet, broadband, digital TV and converging media sectors.

Subjects include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure;
Major players, revenues, subscribers, ARPU
Internet, IPTV;
Mobile voice and data markets;
Broadband (FttH, DSL, cable TV, wireless);
Convergence and digital media;
Broadband subscriber forecasts to 2020;


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of Jordan’s telecom market
4. Regulatory environment
4.1 Background
4.1.1 Telecommunications Law 1995
4.1.2 Telecommunications Law 2002
4.2 Regulatory authority
4.3 Telecom sector liberalisation in Jordan
4.3.1 WiMAX licences
4.4 Privatisation
4.5 Interconnect
4.6 Carrier preselection
4.7 Access
5. Fixed-network operators in Jordan
5.1 Jordan Telecom Group/JTG/Orange Jordan
6. Telecommunications infrastructure
6.1 National telecom network
6.1.1 National Telecommunication Program 1995-1999
6.2 International infrastructure
7. Broadband access market
7.1 Overview
7.1.1 Internet and broadband statistics
7.2 Broadband subscriber forecasts
7.2.1 Scenario 1 – higher growth
7.2.2 Scenario 2 – lower growth
7.3 ISP market
7.3.1 Orange Internet
7.3.2 Umniah/Batelco Jordan
7.3.3 Cyberia
7.3.4 TE Data
7.4 Asymmetrical Digital Subscriber Line (ADSL)
7.5 Fibre to the Home (FttH)
7.6 Wireless (fixed) broadband
7.6.1 WiFi
7.6.2 WiMAX
8. Digital economy/digital media
8.1 Overview
8.2 E-Commerce
8.2.1 Gonabit
8.2.2 MarkaVIP
8.2.3 Maktoob Group
8.2.4 Jabbar Internet Group
8.2.5 Jeeran
8.3 E-education
8.4 E-health
8.5 E-government
9. Digital broadcasting
9.1 Broadcasting market overview
9.1.1 Jordan Media City (JMC)
9.2 Broadband TV (IPTV)
9.3 Video-on-Demand (VoD)
10. Mobile communications
10.1 Overview of Jordan’s mobile market
10.1.1 Mobile statistics
10.2 Regulatory issues
10.2.1 Third GSM licence
10.2.2 MVNOs
10.2.3 3G licences
10.2.4 SIM card registration
10.2.5 Mobile Termination Rates (MTR)
10.3 Mobile technologies
10.3.1 GSM
10.3.2 Integrated Digital Enhanced Network (iDEN)
10.3.3 3G / HSPA
10.4 Major mobile operators
10.4.1 Jordan Mobile Telephone Services/Zain Jordan
10.4.2 Orange
10.4.3 XPress Telecommunications
10.4.4 Umniah
10.4.5 MVNOs
10.5 Mobile voice services
10.5.1 Prepaid
10.5.2 Satellite mobile
10.6 Mobile messaging
10.6.1 Short Message Service (SMS) / Multimedia Messaging Service (MMS)
10.7 Mobile Broadband
10.8 Mobile content and applications
10.8.1 Mobile payments / Mobile banking
11. Related reports
List of Tabels and Charts
Table 1 – Country statistics Jordan – 2012
Table 2 – Telephone network statistics – 2011
Table 3 – Broadband user and subscriber statistics – March 2012
Table 4 – Mobile statistics – March 2012
Table 5 – National telecommunications authority
Table 6 – GDP growth and inflation – 2006 - 2013
Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2011
Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2011
Table 9 – Fixed lines in service and teledensity – 1995 - 2012
Table 10 – Internet users and penetration rate – 1995 - 2012
Table 11 – Internet subscribers and penetration rate – 1999 - 2012
Table 12 – Internet subscribers by access method – 2009 - 2012
Table 13 – Forecast broadband subscribers – higher market growth scenario – 2012; 2015; 2020
Table 14 – Forecast broadband subscribers – lower market growth scenario – 2012; 2015; 2020
Table 15 – DSL subscribers - 2001 - 2012
Table 16 – Wi-tribe Jordan ARPU – 2012
Table 17 – Mobile subscribers and penetration rate – 1995 - 2012
Table 18 – Mobile operators, subscribers and annual change – March 2012
Table 19 – Mobile operators’ market share – 2004 - 2012
Table 20 – Mobile Termination Rates – 2010 - 2014
Table 21 – Zain Jordan ARPU, revenue, EBITDA and CAPEX – 2005 - 2012
Table 22 – Zain Jordan – Active Subscribers – 2006 - 2012
Table 23 – Orange Jordan Subscribers & ARPU – 2010 - 2011
Table 24 – Zain Jordan prepaid and postpaid subscribers – 2005 - 2012
Chart 1 – Jordan fixed-line and mobile subscribers – 2002 - 2012
Chart 2 – Internet subscribers and users – 2000 - 2012

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