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Jordan - Telecoms, Mobile, Broadband and Forecasts


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Jordan is a standout country in the region for its relatively well-developed telecoms and IT sector when one considers its lower GDP per capita. Mobile penetration has surpassed 100% and the government is also making strenuous efforts to encourage Internet penetration growth, so far with little increase in subscriber numbers.

The market is the most liberalised in the region. Incumbent JTG, operating as Orange Jordan, has been privatised and France Telecom owns a controlling 51% share. Competition is allowed in all sectors of the market and is predominantly infrastructure based. Alternative operators have acquired licences but have yet to make much impact in the fixed-line sector. Mostly they offer Voice over Internet Protocol (VoIP) services and compete in the long-distance voice markets, often the first market where an incumbent would lose market share upon market liberalisation. Future competition seems muted given declining fixed line numbers and the increasingly popularity of mobile over fixed for voice services.

Competition also exists in the broadband market at a retail level, although JTG’s ISP continues to retain over 50% market share. Wholesale services are offered by JTG although infrastructure-based competition has been more effective at increasing overall broadband subscriber levels. WiMAX has underpinned much of this competition, with over 30% market share of the small broadband market.

The quality of broadband services is to improve through deployment of two new international terrestrial cables, providing redundancy for existing submarine cables.

Competition in the mobile market is intense, with the number of operators reduced to three after an iDEN operator ceased operations. Competition has resulted in much reduced prices. This in turn led to very high subscriber numbers. With mobile voice revenue growth less likely in the maturing market, the launch of competing 3G networks by the existing operators offers a new revenue growth path centred on mobile broadband, content and applications. Revenue growth is also possible through marketing initiatives enticing the largely prepaid user base to take up post paid services.


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of Jordan’s telecom market
4. Regulatory environment
4.1 Background
4.1.1 Telecommunications Law 1995
4.1.2 Telecommunications Law 2002
4.2 Regulatory authority
4.3 Telecom sector liberalisation in Jordan
4.3.1 WiMAX licences
4.4 Privatisation
4.5 Interconnect
4.6 Carrier preselection
4.7 Local Loop Unbundling (LLU)
5. Fixed-network operators in Jordan
5.1 Jordan Telecom Group/JTG/Orange Jordan
6. Telecommunications infrastructure
6.1 National telecom network
6.1.1 Next Generation Networks (NGNs)
6.1.2 National Telecommunication Program 1995-1999
6.2 International infrastructure
7. Wholesaling
7.1 Access
8. Telecoms & IT
9. Broadband access market
9.1 Overview
9.1.1 Internet and broadband statistics
9.1.2 VoIP and Triple Play
9.2 Broadband subscriber forecasts
9.2.1 Scenario 1 – higher growth
9.2.2 Scenario 2 – lower growth
9.3 ISP market
9.3.1 Orange Internet
9.3.2 Umniah/Batelco Jordan
9.3.3 Cyberia
9.3.4 TE Data
9.4 Asymmetrical Digital Subscriber Line (ADSL)
9.5 Wireless (fixed) broadband
9.5.1 WiFi
9.5.2 WiMAX
10. Digital economy/digital media
10.1 Overview
10.2 Maktoob Group
10.3 Jabbar Internet Group
10.4 Jeeran
10.5 Watwet/TootCorp
11. Digital broadcasting
11.1 Broadcasting market overview
11.1.1 Jordan Media City (JMC)
11.1.2 Jordan Television (JTV)
11.1.3 Rubicon Group
11.2 IPTV
11.3 Video-on-Demand (VoD)
12. Mobile communications
12.1 Overview of Jordan’s mobile market
12.1.1 Mobile statistics
12.2 Mobile subscriber forecasts
12.2.1 Scenario 1 – higher growth
12.2.2 Scenario 2 – lower growth
12.3 Regulatory issues
12.3.1 Third GSM licence
12.3.2 MVNOs
12.3.3 3G licences
12.3.4 SIM card registration
12.4 Mobile technologies
12.4.1 GSM
12.4.2 Integrated Digital Enhanced Network (iDEN)
12.4.3 3G
12.5 Major mobile operators
12.5.1 Jordan Mobile Telephone Services/Zain Jordan
12.5.2 Orange
12.5.3 XPress Telecommunications
12.5.4 Umniah
12.5.5 MVNOs
12.6 Mobile voice services
12.6.1 Prepaid
12.6.2 Satellite mobile
12.7 Mobile messaging
12.7.1 Short Message Service (SMS)
12.7.2 Multimedia Messaging Service (MMS)
12.8 Mobile Broadband
12.9 Mobile content and applications
13. Related reports
List of Tables and Charts
Table 1 – Country statistics Jordan – 2011
Table 2 – Telephone network statistics – 2011
Table 3 – Internet user statistics – 2010
Table 4 – Broadband statistics – 2010
Table 5 – Mobile statistics – 2011
Table 6 – National telecommunications authority
Table 7 – GDP growth and inflation – 2006 - 2011
Table 8 – Telecom market revenue and investment – 2009 - 2010
Table 9 – Jordan Telecom Group profit and revenue by sector – 2004 - 2010
Table 10 – Jordan Telecom Group divisional subscribers – 2005 - 2010
Table 11 – Fixed lines in service and teledensity – 1995 - 2012
Table 12 – IT market revenue – 2003 - 2010
Table 13 – Internet users and penetration rate – 1995 - 2011
Table 14 – Internet subscribers and penetration rate – 1999 - 2011
Table 15 – Internet subscribers by access method – 2009 - 2010
Table 16 – Umniah broadband subscribers – 2009 - 2011
Table 17 – DSL subscribers - 2001 - 2010
Table 18 – Wi-tribe financial data – 2009 – 2011
Table 19 – Wi-tribe ARPU – 2011
Table 20 – Facebook data for Jordan – December 2010
Table 21 – JRTVC revenue – 2005 - 2007
Table 22 – Mobile subscribers and penetration rate – 1995 - 2012
Table 23 – Mobile operators, subscribers and annual change – September 2011
Table 24 – Mobile operators’ market share – 2004 - 2011
Table 25 – Forecast mobile subscribers in Jordan – higher growth scenario – 2014; 2019
Table 26 – Forecast mobile subscribers in Jordan – lower growth scenario – 2014; 2019
Table 27 – Zain Jordan ARPU, revenue, EBITDA and CAPEX – 2005 - 2011
Table 28 – Zain Jordan – Active Subscribers – 2006 - 2011
Table 29 – Zain Jordan prepaid and postpaid subscribers – 2005 - 2011
Chart 1 – Jordan fixed-line and mobile subscribers – 2000 – 2012
Chart 2 – Internet subscribers and users – 2000 - 2011

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