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Jordan - Telecoms, Mobile, Broadband and Forecasts


Attention: There is an updated edition available for this report.

The Jordan - Telecoms, Mobile, Broadband and Forecasts report includes all BuddeComm research data and analysis on this country. Covering trends and developments in telecommunications, mobile, internet, broadband, infrastructure and regulation.


Executive summary

Jordan is a standout country in the region for its relatively well-developed telecoms sector when one considers its lower GDP per capita. Mobile penetration is at around 100%. The government is also making strenuous efforts to encourage Internet penetration growth, so far with little increase in subscriber numbers.

The market is the most liberalised in the region. Incumbent JTG, operating as Orange Jordan, has been privatised and France Telecom owns a controlling 51% share. Competition is allowed in all sectors of the market. In the fixed-line sector alternative operators have acquired licences but have yet to make much impact. Mostly they offer VoIP services and compete in the long-distance voice market, often the first market where an incumbent would lose market share upon market liberalisation.

Competition also exists in the broadband market at a retail level, although JTG’s ISP has a 50% market share. JTG has reduced its wholesale prices considerably, with a 70% reduction from the beginning of 2007 to June 2009.

Licensed WiMAX operators are beginning to make inroads into the market, with over 17% market share of the small broadband market by late 2009. WiMAX operator Mada Communications offers subscribers free unlimited VoIP calls to other Mada subscribers and competitive rates on international VoIP calls. WiMAX operators have yet to have the same impact as in the richer markets of Bahrain and Saudi Arabia.

Competition in the mobile market is intense, with four operators, resulting in much reduced prices. This in turn led to very high subscriber numbers. JTG was awarded a 3G licence in August 2009. A tender for this single licence closed in June 2009 but attracted only one bid, from JTG, which the regulator said did not meet the technical or financial criteria of the tender. Later negotiations resulted in the award to JTG and services were launched in early March 2010.

The regulator opened the market to MVNOs but the network operators resisted the concept and took legal action that forced a redraft of the MVNO regulation. Regulations stipulated that individual licences would be required and MVNOs would be required to pay 10% of operating revenues to the TRC annually. This had the effect of discouraging market entrants for some time but FRiENDi mobile has recently negotiated an agreement with Zain.

  • Executive summary
  • Key statistics
    • Table Country statistics Jordan - 2010
    • Table Telephone network statistics - 2009
    • Table Internet user statistics - 2009
    • Table Broadband statistics - 2009
    • Table Mobile statistics - 2009
    • Table National telecommunications authority
    • Country overview
      • Table GDP growth and inflation - 2006 - 2011
  • Telecommunications market
    • Overview of Jordan's telecom market
      • Table Telecommunications investment by sector - 2005 - 2009
  • Regulatory environment
    • Background
      • Telecommunications Law 1995
      • Telecommunications Law 2002
    • Regulatory authority
    • Telecom sector liberalisation in Jordan
      • WiMAX licences
    • Privatisation
    • Interconnect
    • Carrier preselection
    • Local Loop Unbundling (LLU)
  • Fixed-network operators in Jordan
    • Jordan Telecom Group/JTG/Orange Jordan
      • Table Jordan Telecom Group profit and revenue by sector - 2004 - 2009
      • Table Jordan Telecom Group divisional subscribers - 2005 - 2009
  • Telecommunications infrastructure
    • National telecom network
      • Table Fixed lines in service and teledensity - 1995 - 2011
      • Next Generation Networks (NGNs)
      • National Telecommunication Program 1995-1999
    • International infrastructure
  • Wholesaling
    • Access
    • JTG's pricing structure
    • Friction between JTG and other ISPs
  • Broadband access market
    • Overview
      • Internet and broadband statistics
        • Table Internet users and penetration rate - 1995 - 2011
        • Table Internet subscribers and penetration rate - 1999 - 2009
        • Table Internet subscribers by access method - 2009
      • VoIP and Triple Play
    • Broadband subscriber forecasts
      • Scenario 1 - higher growth
      • Scenario 2 - lower growth
    • ISP market
      • Orange Internet
      • Umniah/Batelco Jordan
      • Cyberia
      • TE Data
    • Asymmetrical Digital Subscriber Line (ADSL)
      • Table DSL subscribers - 2001 - 2009
    • Wireless (fixed) broadband
      • WiFi
      • WiMAX
  • Digital economy/digital media
    • Overview
    • Maktoob Group
    • Jabbar Internet Group
    • Jeeran
    • Watwet/TootCorp
  • Digital broadcasting
    • Broadcasting market overview
      • Jordan Media City (JMC)
      • Jordan Television (JTV)
        • Table JRTVC revenue - 2005 - 2007
      • Rubicon Group
    • IPTV
  • Mobile communications
    • Overview of Jordan's mobile market
      • Mobile statistics
        • Table Mobile subscribers and penetration rate - 1995 - 2011
        • Table Mobile operators, subscribers and annual change - 2009
        • Table Mobile operators' market share - 2004 - 2009
    • Mobile subscriber forecasts
      • Scenario 1 - higher growth
        • Table Forecast mobile subscribers in Jordan - higher growth scenario - 2014; 2019
      • Scenario 2 - lower growth
        • Table Forecast mobile subscribers in Jordan - lower growth scenario - 2014; 2019
    • Regulatory issues
      • Third GSM licence
      • MVNOs
      • 3G licence
      • SIM card registration
    • Mobile technologies
      • GSM
      • Integrated Digital Enhanced Network (iDEN)
      • 3G
    • Major mobile operators
      • Jordan Mobile Telephone Services/Zain Jordan
        • Table Zain Jordan ARPU, revenue, EBITDA and capex - 2005 - 2010
        • Table Zain Jordan - Active Subscribers - 2006 - 2010
      • Orange
      • XPress Telecommunications
      • Umniah
      • MVNOs
    • Mobile voice services
      • Prepaid
        • Table Orange prepaid and postpaid subscribers - 2002 - 2008
        • Table Zain Jordan prepaid and postpaid subscribers - 2005 - 2010
      • Satellite mobile
    • Mobile messaging
      • Short Message Service (SMS)
      • Multimedia Messaging Service (MMS)
    • Mobile content and applications

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