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Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

Jamaica's telecom sector is largely propped up by the mobile sector, which accounts for most internet connections as well as a dominant share of sector revenue. The merger between Digicel and Claro's Jamaican business in 2012 strengthened Digicel's position in the market. Both Digicel and its only rival, Flow (supported by its new owner Liberty Global), have extended their LTE networks across the island, offering coverage to about 90% of the population by the end of 2018. Digicel during the year signed a sale and leaseback arrangement affecting a number of base stations and launched its MyCash m-money service, while Liberty Global is in the process of taking complete control of its local unit, trading under the Flow Jamaica banner.

The regulator has endeavoured to develop the MVNO sector in a bid to improve competition. Although it had intended to licence up to 12 operators, only one licence was issued, to Symbiote Investments. This company launched Caricel Jamaica but sold most of its interest in the operator in February 2018. The government has since moved to revoke the licence.

This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country's fixed line incumbent and major mobile operators.

Key developments:

Digicel launches MyCash m-banking service;
Court of Appeal upholds regulator's revocation of Caricel Jamaica's licences;
Liberty Global seeking complete ownership of C&W Jamaica;
Ericsson completes network upgrade for Flow Jamaica;
Digicel and Flow Jamaica expand LTE services reach;
Digicel expands FttP network, demonstrates XG-PON technology providing data at up to 10Gb/s;
Digicel completes nationwide WiMAX network using 2.5GHz spectrum assets;
Flow embarks on $150 million investment program in Jamaica, secures spectrum in the AWS band between 1710MHz and 2200MHz;
East-West cable between Jamaica, the British Virgin Islands and the Dominican Republic augments capacity for data and telephony services;
Government sets up Quality of Service platform to incorporate fixed, mobile and internet services;
IXP opened to improve domestic internet traffic flow and reduce costs;
Report update includes the regulator's annual report for 2017, market updates to Q2 2018, operator data to Q3 2018, ITU's 2017 market data, recent market developments.

Companies mentioned in this report:

Columbus Communications, Digicel, Cable & Wireless, Flow, LIME, Liberty Global


  • Executive Summary
  • Key Statistics
    • Table Top Level Country Statistics and Telco Authorities – Jamaica – 2018 (e)
  • Country overview
    • Table GDP developments - 2010 – 2018
  • Telecommunications market
  • Regulatory Environment
    • BACKGROUND
    • REGULATORY AUTHORITIES
    • REGULATORY DEVELOPMENTS
      • Number Portability (NP)
      • Quality of Service (QoS)
      • Infrastructure sharing
      • Termination rates
  • Fixed network operators
    • Table Flow fixed-line and broadband subscribers - 2017 – 2018
  • Telecommunications Infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity - 2000 – 2009
      • Table Fixed lines in service and teledensity - 2010 – 2018
      • Table Fixed-line voice revenue by service - 2014 – 2018
      • Table Fixed-line market revenue - 2014 – 2018
      • Table Fixed-line voice ARPU by service - 2014 – 2018
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
        • Table International bandwidth - 2001 – 2016
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
    • MARKET ANALYSIS
    • BROADBAND STATISTICS
      • Table Historic - Internet users, penetration - 2000 – 2009
      • Table Internet users, penetration - 2010 – 2018
      • Table Historic – Dial-up internet subscribers – 2006 – 2016
      • Table Fixed-line broadband subscribers and penetration – 2006 – 2018
      • Table Internet market revenue - 2014 – 2018
    • FORECASTS – BROADBAND SUBSCRIBERS – 2019; 2022; 2023
      • Table Forecast broadband subscribers and penetration – 2019; 2022; 2023
    • FIXED-LINE BROADBAND TECHNOLOGIES
      • Hybrid Fibre Coax (HFC) networks
        • Table Cable broadband subscribers - 2013 – 2018
      • Digital Subscriber Line (DSL) networks
        • Table DSL subscribers - 2013 – 2018
      • Fibre-to-the-Premises (FttP) networks
      • Other fixed broadband services
  • Mobile market
    • INTRODUCTION
    • MOBILE STATISTICS
      • Table Historic - Mobile subscribers and penetration rate - 2000 – 2009
      • Table Mobile subscribers and penetration rate - 2010 – 2018
      • Table Mobile prepaid and contract subscribers - 2007 – 2018
      • Table Mobile market share by operator - 2003 – 2015
      • Table SMS traffic - 2015 – 2018
      • Table Mobile market revenue - 2014 – 2018
    • MOBILE BROADBAND
      • Table Mobile internet subscribers - 2010 – 2018
    • FORECASTS – MOBILE SUBSCRIBERS 2019; 2021, 2023
      • Table Forecast mobile subscribers – 2019; 2021; 2023
    • REGULATORY ISSUES
      • Licences
      • 700MHz auction
      • 1710MHz and 2200MHz
      • MTRs
    • MOBILE INFRASTRUCTURE
      • 4G (LTE)
    • MAJOR MOBILE OPERATORS
      • Digicel
        • Table Digicel Jamaica financial results – 2013 - 2015
      • Flow Jamaica
        • Table Flow Jamaica revenue (old style)– 2015 – 2017
        • Table Flow Jamaica revenue (new style)– 2016 – 2017
        • Table Flow Jamaica mobile subscribers – 2016 – 2018
      • MVNOs
    • MOBILE CONTENT AND APPLICATIONS
      • M-banking
  • Related reports

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