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Jamaica - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Jamaica - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Mobile licence of Jamaica's third operator under review
Jamaica's telecom sector is largely propped up by the maturing mobile sector. The merger between Digicel and Claro's Jamaican business in 2012 strengthened Digicel's dominance of the sector. Both Digicel and is only rival, Flow (supported by its new owner Liberty Global), have extended their 3G network across the island and have also invested in developing their LTE services. This progress has considerably improved access to broadband services, with mobile internet accounting for the vast majority of internet access. The regulator has endeavoured to develop the MVNO sector in a bid to improve competition. Although it had intended to licence up to 12 operators, only one licence, to Symbiote Investments, has been made thus far. The licence award was under review in early 2017 in relation to the company's association with a bribery scandal.
In early 2015 Cable & Wireless Communications (CWC) acquired Columbus Communications, so consolidating its leading market position in the region. The existing Flow brand for pay-TV services in Jamaica was extended to all of Cable & Wireless's Caribbean footprint by May 2016. This also affected CWC's LIME brand, which has come under the Flow moniker. The acquisition of CWC by Liberty Global, agreed in November 2015 and which received approval by Liberty Global's shareholders in April 2016, has placed additional pressure on Digicel, given that both operators are pursuing a converged services strategy for their businesses in the region.
This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country's fixed line incumbent and major mobile operators.
Key telecom penetration by service 2016 (e)
Subscriber penetration rate by service: | Penetration
Fixed-broadband | 6.3%
Fixed-line telephony | 9.2%
Mobile SIM | 118%
(Source: BuddeComm)

Key developments:

Regulator begins probe into Symbiote's mobile licence award;
Ericsson completes network upgrade for CW Jamaica;
Digicel and CW Jamaica expand LTE services reach;
Digicel expands FttP network, demonstrates XG-PON technology providing data at up to 10Gb/s;
Digicel completes nationwide WiMAX network using 2.5GHz spectrum assets;
Flow embarks on $150 million investment program in Jamaica;
Flow secures spectrum in the AWS band between 1710MHz and 2200MHz;
East-West cable between Jamaica, the British Virgin Islands and the Dominican Republic augments capacity for data and telephony services.
Government sets up Quality of Service platform to incorporate fixed, mobile and internet services;
IXP opened to improve domestic internet traffic flow and reduce costs;
Digicel begins Group reorganisation;
Updated report includes the regulator's market report for 2015, operator data to Q4 2016, recent market developments.

Companies mentioned in this report:

Columbus Communications, Digicel, Cable & Wireless, Flow, LIME, Liberty Global

1. Executive summary
2. Key Statistics
3. Country overview
4. Telecommunications market
5. Regulatory Environment
5.1 Background
5.2 Regulatory authorities
5.3 Regulatory developments
5.3.1 Number Portability (NP)
5.3.2 Quality of Service (QoS)
6. Fixed network operators
7. Telecommunications Infrastructure
7.1 Overview of the national telecom network
7.2 International infrastructure
7.2.1 Submarine cable networks
8. Fixed-line broadband market
8.1 Introduction and statistical overview
8.2 Market analysis
8.3 Broadband statistics
8.4 Forecasts broadband subscribers 2018; 2020; 2022
8.5 Fixed-line broadband technologies
8.5.1 Hybrid Fibre Coax (HFC) networks
8.5.2 Digital Subscriber Line (DSL) networks
8.5.3 Fibre-to-the-Premises (FttP) networks
8.5.4 Other fixed broadband services
9. Digital media
9.1 Cable TV (CATV)
9.1.1 Digicel
9.1.2 Flow
9.2 Digital Terrestrial TV (DTTV)
9.3 Communications: Voice over Internet Protocol (VoIP)
10. Mobile market
10.1 Introduction
10.2 Mobile statistics
10.3 Mobile broadband
10.4 Forecasts mobile subscribers 2018; 2020, 2022
10.5 Regulatory issues
10.5.1 Licences
10.5.2 700MHz auction
10.5.3 1710MHz and 2200MHz
10.5.4 MTRs
10.6 Mobile infrastructure
10.6.1 Long-term-Evolution (LTE)
10.7 Major mobile operators
10.7.1 Digicel
10.7.2 Flow
10.7.3 MVNOs
10.8 Mobile content and applications
10.8.1 M-banking
11. Related reports
Table 1 Country statistics Jamaica 2016 (e)
Table 2 Telephone network statistics 2016 (e)
Table 3 Internet statistics 2016 (e)
Table 4 Mobile statistics 2016 (e)
Table 5 National telecommunications authorities
Table 6 GDP developments - 2010 - 2016
Table 7 Historic - Fixed lines in service and teledensity - 2000 - 2009
Table 8 Fixed lines in service and teledensity - 2010 - 2018
Table 9 International bandwidth - 2000 - 2015
Table 10 Historic - Internet users, penetration - 2000 2009
Table 11 Internet users, penetration - 2010 2018
Table 12 Fixed-line broadband and dial-up subscribers 2006 - 2018
Table 13 Forecast broadband subscribers and penetration 2018; 2020; 2022
Table 14 Cable broadband subscribers - 2013 - 2017
Table 15 DSL subscribers - 2013 - 2017
Table 16 Historic - Mobile subscribers and penetration rate - 2000 - 2009
Table 17 Mobile subscribers and penetration rate - 2010 - 2018
Table 18 Mobile market share by operator - 2003 - 2015
Table 19 Mobile internet subscribers - 2010 - 2017
Table 20 Forecast mobile subscribers and penetration 2018; 20120; 2022
Table 21 Digicel Jamaica financial results 2013 - 2015
Table 22 CW Jamaica revenue 2015 - 2017
Chart 1 Fixed lines in service and teledensity 2000 - 2018
Chart 2 Internet users, penetration 2003 - 2018
Chart 3 Mobile subscribers and penetration rate 2000 - 2018
Exhibit 1 Major submarine cable networks serving Jamaica
Exhibit 2 Jamaica's e-Learning program

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