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Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Italy’s multi-spectrum auction paves the way for 5G services in 2019

Italy’s large telecom market has one of the highest mobile penetration rates in Europe and has benefitted from progressive government programs aimed at developing the fibre broadband sector.

The broadband market has effective competition within the DSL sector and is supplemented by a vibrant fibre sector spearheaded by investment efforts from Telecom Italia, other telcos and municipal governments. Regulatory measures have also been introduced to facilitate access to NGNs, while the government is investing €4 billion to provide broadband across the country. The wholesale provider Open Fibre has extended fibre-based broadband access to underserved areas and signed wholesale access agreements with a number of operators, including Sky Italia which is expected to launch broadband services in the northern Spring of 2019.

The vibrant mobile market has seen a fall in the number of subscribers in recent years as customers respond to attractive off-net pricing and bundled offers from the main providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre). As a result of the merger the market gained a new entrant in the form of Iliad, which secured access to spectrum and to part of Wind Tre’s infrastructure to enable it to offer services while its own network is being developed. The company launched services in May 2018 and by the following August had secured more than two million subscribers. The evident popularity of its offers has considerably disrupted the market, leading competitors to rethink their strategies. Wind Tre in particular struggled with customers losses in 2018, while the continuing effort to merge the networks of Wind and 3 Italia was disrupted by the brief ban on commercial ties with its principal vendor ZTE.

Network operators have been among the first in Europe to trial services based on 5G. To this end they have been helped by the regulator which made available spectrum in the 3.5GHz band for trial licenses. An auction of spectrum in a range of bands for 5G was completed in October 2018, raising €6.55 billion. The sum was higher than the government anticipated, and though the licence fees are payable over five years the cost will place a strain on licensees financing future network development. Operators are looking at cost-saving options and, in the case of Wind Tre, have considered the sale of their base station portfolio.

This report analyses the key aspects of the Italian telecom market, providing key data and statistics on the country and the fixed network services sector. It also reviews the main regulatory issues including number portability and local loop unbundling. The report also covers the fixed and fixed-wireless broadband markets, including the burgeoning fibre sector. In addition the report analyses the mobile market, including statistics, regulatory issues and developments with mobile data services as operators plan for 5G in 2019.

Key developments:

Global Cloud Xchange building the EAGLE submarine cable system linking Italy to Hong Kong;
Fastweb’s fibre network reaching about 60% of the population;
SINFI infrastructure registry helping to reduce cost of deploying fibre by a third;
Fastweb extends TIM fibre venture;
Regulator raises €6.55 billion in multi spectrum auction, considers 30% cut in MTRs;
CK Hutchison completes purchase of VEON’s 50% stake in Wind Tre;
Vodafone Italy extends its 550Mb/s LTE-A service to seven cities;
TIM trials LTE broadcast technology, preps for 5G applications and services;
Regulator extends 3G licences to 2029 and GSM licences to 2027;
Report update includes the regulator’s market data to March 2018, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Wind Tre (3 Italia / Wind Telecom), Telecom Italia (TIM), Vodafone Italia, VEON (VimpelCom), Metroweb, Fastweb, Tiscali, BT Italia.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Italy – 2018 (e)
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
      • Table Fixed and mobile market investment – 2004 - 2015
      • Table Share of fixed-line and mobile sector investment by operator – 2010 - 2015
      • Table Fixed and mobile market revenue – 2010 - 2017
      • Table Fixed market revenue by type – 2016 - 2017
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • INTERCONNECT
    • ACCESS
      • Table Telecom Italia wholesale access lines – 2007 - 2018
    • NUMBER PORTABILITY (NP)
      • Table Fixed number portings – 2010 - 2015
    • CARRIER PRESELECTION (CPS)
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
    • TELECOM ITALIA (TIM)
      • Table Telecom Italia fixed network revenue by sector (old reporting) – 2006 - 2012
      • Table Telecom Italia domestic revenue by sector – 2012 - 2018
      • Table Telecom Italia Group financial data – 2005 - 2018
      • Table Telecom Italia domestic revenue – 2005 - 2018
      • Table Telecom Italia accesses by sector – 2006 - 2018
    • WIND TRE
      • Table Wind subscribers by sector – 2006 - 2018
      • Table Wind annualised fixed-line ARPU – 2006 - 2018
      • Table Wind financial data – 2006 - 2018
      • Table Wind Tre fixed-line revenue – 2015 - 2018
    • BT ITALIA
    • TISCALI
      • Table Tiscali subscribers (Italy) – 2007 - 2017
      • Table Tiscali revenue by sector – 2006 - 2017
      • Table Tiscali financial data – 2008 - 2017
    • FASTWEB
      • Table Fastweb financial data (€) – 2005 - 2009
      • Table Fastweb financial data (CHF) – 2008 - 2018
      • Table Fastweb financial data (CHF) – 2008 – 2018
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Fixed-line accesses (Telecom Italia and altnets) – 2008 - 2018
      • Table Fixed-line in service and teledensity – 2008 - 2018
      • Table Fixed-line accesses by type – 2013 - 2017
      • Table Fixed-line access market share by operator – 2010 - 2018
    • INTERNATIONAL
      • Submarine cable networks
      • Satellite networks
        • Table International internet bandwidth – 2005 - 2016
    • INFRASTRUCTURE DEVELOPMENTS
      • Next Generation Network (NGN)
        • Table NGA lines and proportion of total lines – 2011 - 2016
    • SMART INFRASTRUCTURE
      • Smart Cities
      • Smart meters
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Broadband statistics
        • Table Historic - Internet subscribers and penetration rate – 1991 - 2009
        • Table Internet subscribers and penetration rate – 2010 - 2018
        • Table Total fixed retail broadband subscribers by access type – 2002 - 2018
        • Table Broadband penetration by technology – 2004 - 2017
        • Table Broadband market share of subscribers by operator – 2009 - 2018
        • Table Proportion of broadband connections by speed – 2009 - 2018
        • Table Broadband lines by speed – 2010 - 2018
      • Government support
      • National Broadband Plan
    • FORECASTS – BROADBAND SUBSCRIBERS – 2019; 2021; 2023
      • Table Forecast broadband subscribers – 2019; 2021; 2023
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Ultra-fast broadband lines (above 30Mb/s) in service – 2013 - 2018
      • Table DSL subscribers – 2002 - 2018
      • Table Fixed-line broadband market share by operator – 2011 - 2018
      • Telecom Italia
        • Table Telecom Italia broadband subscribers by sector – 2006 - 2018
        • Table Telecom Italia broadband ARPU – 2006 – 2018
        • Table Telecom Italia internet revenue – 2007 - 2018
      • Fastweb
        • Table Fastweb broadband subscribers – 2005 - 2018
      • Tiscali
        • Table Tiscali broadband subscribers – 2007 - 2017
        • Table Tiscali financial data – 2008 - 2017
      • Wind Tre
        • Table Wind Tre broadband subscribers – 2005 - 2018
      • Vectoring DSL
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Introduction
        • Table Fibre broadband lines – 2013 - 2017
        • Table Altnet fibre broadband lines – 2012 - 2017
      • Telecom Italia
      • Fastweb
        • Table Fastweb broadband subscribers – 2015 - 2018
      • Other networks
        • Table Vodafone fixed-line broadband subscribers – 2014 - 2018
      • Other developments
    • OTHER FIXED BROADBAND SERVICES
      • Table Fixes Wireless Access (FWA) subscribers– 2013 - 2018
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2009
        • Table Mobile subscribers and penetration rate – 2010 - 2019
        • Table Mobile subscribers and penetration (excluding M2M) – 2013 - 2019
        • Table Mobile market revenue – 2008 – 2017
        • Table Mobile device and service price index – 2013 - 2018
      • Operator market shares
        • Table Mobile market share of subscribers by operator – 2004 - 2018
        • Table Prepaid and contract cards in service – 2009 - 2018
        • Table Proportion of prepaid and contract cards in service – 2010 - 2018
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table TIM LTE subscribers – 2015 - 2018
      • Other infrastructure developments
        • Table M2M connections – 2013 - 2017
    • MOBILE VOICE
    • MOBILE DATA
      • Short Messaging Service (SMS)
        • Table SMS/MMS and other data revenue – 2008 - 2013
        • Table SMS traffic – 2008 - 2018
        • Table Mobile data traffic – 2008 - 2018
        • Table Average data per SIM card per month – 2012 - 2018
        • Table Vodafone SMS traffic – 2014 - 2016
      • Multimedia Messaging Services (MMS)
      • Mobile broadband
        • Table Active mobile broadband subscribers – 2008 - 2018
        • Table Wind Telecom mobile internet subscribers – 2012 - 2016
        • Table Wind Telecom mobile internet revenue – 2013 - 2016
        • Table TIM mobile internet subscribers – 2013 - 2018
    • REGULATORY ISSUES
      • Spectrum regulations and spectrum auctions
      • Roaming
        • Table European roaming charges – 2007 – 2016
        • Table European data roaming charges – 2014 - 2017
      • Network sharing
      • Mobile Number Portability (MNP)
        • Table Cumulative mobile numbers ported – 2003 – 2018
        • Table Annual mobile numbers portings – 2002 – 2018
      • Mobile Termination Rates (MTRs)
    • MAJOR MOBILE OPERATORS
      • Wind Tre (3 Italia/Wind)
        • Table Historic - Wind mobile registered subscriber statistics – 2005 - 2015
        • Table Wind Tre registered mobile subscribers – 2008 - 2018
        • Table 3 Italia (Wind Tre) active mobile subscribers – 2012 - 2018
        • Table 3 Italia (Wind Tre) annualised ARPU – 2008 - 2018
        • Table Wind Tre operational statistics and mobile revenue – 2005 – 2018
        • Table Wind annualised mobile ARPU – 2005 - 2017
        • Table Wind Tre mobile revenue – 2008 - 2018
        • Table Wind Tre mobile EBITDA, capex – 2011 - 2018
      • TIM
        • Table TIM mobile subscribers – 2005 - 2018
        • Table TIM mobile revenue by sector – 2008 - 2018
      • Vodafone Italy
        • Table Vodafone subscribers – 2001 - 2018
        • Table Vodafone fixed-line revenue by sector – 2010 - 2019
        • Table Vodafone mobile service revenue by sector – 2010 - 2019
        • Table Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2018
        • Table Vodafone mobile customer cost – 2007 - 2018
      • Iliad
      • MVNOs
        • Table MVNO mobile subscribers – 2008 - 2018
        • Table Tiscali mobile subscribers – 2013 - 2017
        • Table Fastweb mobile subscribers – 2016 - 2018
        • Table MVNO market share of MVNO subscribers – 2010 - 2018
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile banking/ticketing
      • Payment services
      • Machine-to-Machine (M2M)
        • Table M2M connections – 2013 - 2018

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