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Italy - Key Statistics, Telecom Market and Regulatory Overviews


Attention: There is an updated edition available for this report.

Italy’s large telecom market boasts one of the highest rates for mobile penetration in Europe, while the fibre-optic sector has seen significant development in recent years, both in operator investment and in regulatory measures. Broadband uptake is growing rapidly as a result of fibre and ADSL2+ infrastructure upgrades, though the country still lags behind benchmark countries for average broadband access speeds. The fixed-line sector continues to dwindle as consumers adopt mobile-only solutions and VoIP. This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the country and the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling, In addition, the report assess the effects of the government’s push for Telecom Italia’s structural separation and the implications for open access for competitors.

Key developments:

Regulator addresses fibre network open access; proposed FiberCo to coordinate fibre deployments to 20 million people in 15 cities by 2015; Telecom Italia commits to deliver FttH/FttB to an additional 138 cities by 2018, agrees to spin off access network into separate company; regulator’s 2012 market data; telcos’ operating and financial data to Q1 2013; market developments to mid-2013.

Companies covered in this report include:

Telecom Italia, Fastweb, Wind, BT Italia, Tiscali.


1. Synopsis
2. Key statistics
3. Telecommunications market
3.1 Overview of Italy’s telecom market
3.2 Economic difficulties
4. Regulatory environment
4.1 Overview
4.2 Regulatory authority
4.2.1 Communications Regulatory Authority (AGCOM)
4.3 Telecom sector liberalisation in Italy
4.3.1 Privatisation of Telecom Italia
4.3.2 Interconnect
4.3.3 Access
4.3.4 Number portability (NP)
4.3.5 Carrier PreSelection (CPS)
5. Fixed network operators in Italy
5.1 Overview of operators
5.2 Telecom Italia
5.2.1 Performance in 2013
5.2.2 Organisational change
5.2.3 Functional separation
5.2.4 Company sale
5.3 Wind Telecom
5.4 BT Italia
5.5 Tiscali
5.5.1 Tiscali operational data
5.6 Fastweb
5.6.1 Fastweb operational data
6. Telecommunications infrastructure
6.1 National telecom network
6.2 International
6.2.1 Submarine cable networks
6.2.2 Satellite networks
6.3 Infrastructure developments
6.3.1 Next Generation Network (NGN)
7. Related reports
Table 1 – Country statistics – 2012 (e)
Table 2 – Telecom revenue and investment statistics – 2010
Table 3 – Telephone network statistics – March 2012 (e)
Table 4 – Internet user statistics – 2012 (e)
Table 5 – Broadband statistics – 2012 (e)
Table 6 – Mobile statistics – 2012 (e)
Table 7 – National telecommunications authority
Table 8 – Index of base prices, fixed and mobile services – 2007 - 2012
Table 9 – Fixed and mobile market investment – 2004 - 2010
Table 10 – Telco market share, fixed and mobile services – 2008 - 2010
Table 11 – Fixed and mobile market revenue – 2006 - 2012
Table 12 – Retail revenue, fixed and mobile market – 2008 - 2010
Table 13 – Economic parameters: GDP, investment – 2009 - 2012
Table 14 – Fixed termination rates by company – 2007 - 2010
Table 15 – Telecom Italia wholesale access lines – 2007 - 2012
Table 16 – Cumulative numbers ported – 2002 - 2009
Table 17 – CPS lines – 2005 - 2010
Table 18 – Fixed-network access by type – 2008 - 2012
Table 19 – Fixed-line services revenue market share by operator – 2009 - 2010
Table 20 – Fixed-line voice revenue – 2009 - 2013
Table 21 – Telecom Italia fixed-line accesses by sector – 2006 - 2013
Table 22 – Telecom Italia fixed network revenue by sector – 2006 - 2013
Table 23 – Telecom Italia Group financial data – 2005 - 2013
Table 24 – Telecom Italia domestic revenue – 2005 - 2013
Table 25 – Wind subscribers by sector – 2006 - 2012
Table 26 – Wind annualised fixed-line ARPU – 2006 - 2011
Table 27 – Wind financial data – 2006 - 2012
Table 28 – Tiscali subscribers (Italy) – 2007 - 2013
Table 29 – Tiscali revenue by sector – 2006 - 2013
Table 30 – Tiscali revenue breakdown by sector – 2008 - 2013
Table 31 – Fastweb financial data (€) – 2005 - 2009
Table 32 – Fastweb financial data (CHF) – 2008 - 2013
Table 33 – Fastweb financial data (CHF) – 2008 - 2013
Table 34 – Fastweb financial data (CHF) – 2008 – 2013
Table 35 – Fastweb broadband subscribers – 2005 - 2013
Table 36 – Fixed-line accesses (Telecom Italia and altnets) – 2008 - 2012
Table 37 – Fixed-line access market share by operator – 2010 - 2012
Table 38 – Altnet fixed-line accesses by type – 2010 - 2012
Chart 1 – Fixed and mobile market investment – 2004 - 2010
Chart 2 – Total fixed and mobile market revenue – 2006 - 2012
Chart 3 – Retail revenue, fixed and mobile market – 2008 - 2010
Chart 4 – Telecom Italia wholesale access lines – 2007 - 2012
Chart 5 – Telecom Italia fixed-line accesses by sector – 2006 - 2013
Chart 6 – Telecom Italia fixed network revenue by sector – 2006 - 2013
Chart 7 – Telecom Italia Group financial data – 2006 - 2013
Chart 8 – Telecom Italia domestic revenue – 2005 - 2013
Chart 9 – Wind financial data – 2006 – 2012
Chart 10 – Tiscali subscribers (Italy) – 2007 - 2013
Chart 11 – Tiscali revenue by sector – 2006 - 2013
Exhibit 1 – EU – The New Regulatory Framework (NRF)
Exhibit 2 – Access and the local loop
Exhibit 3 - Principal backbone providers – 2012

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