Indonesia - Telecoms, Mobile and Broadband - Statistics and Analyses

Indonesia - Telecoms, Mobile and Broadband - Statistics and Analyses

Indonesia's 5G progress depending on end-2020 auction

Indonesia's large population and complex geography pose a number of challenges for governments to develop economic growth. These challenges are mirrored in the telecom sector, which is well served by mobile infrastructure, but which has inadequate fixed-line capacity in many areas. Continued progress in developing the telecom sector requires further government action on restructuring the industry, promoting foreign investment and encouraging further competition.

The Indonesian data centre market has experienced significant growth over the past two decades as the country has sought to bridge the gap with neighbours such as Singapore and Malaysia. The market is attracting investment from hyperscale cloud providers such as Google, Alibaba and Amazon.

Compared to other Asian nations, Indonesia has very low fixed line and fixed broadband penetration, high mobile penetration and moderate mobile broadband penetration. Development of the fixed broadband market has been restricted due to poor infrastructure, though the number of subscribers of the two main providers, which between them command a 93% market share, increased by around 22% in 2019. The market has considerable room for growth, given that household penetration is only about 15%.

The extensive reach of 3G and LTE networks provide voice and data coverage to the vast majority of the population. Although the MNOs have trialled 5G since mid-2019 the sector has been hampered by the lack of available spectrum. In recent years the market has been characterised by high growth in data services and a reduction in the use of voice and SMS.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments

Telkomsel makes $950 million lease-back deal on some 6,050 mobile towers;Steady growth anticipated in mobile broadband through to 2025, supported by high smartphone penetration;

Smartfren selects ZTE to help develop 5G;

Report update includes Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, MoCI's 2019 market report, operator data to Q2 2020, recent market developments.

Key companies mentioned in this report:

Telkom; Indosat; Satelindo; Smart Telecom, Bakrie Telecom, Temasek, TelkomNet, Telkomsel


  • Executive Summary
  • Key statistics
    • Table Top level country statistics and telco authorities – 2020 (e)
  • Regional Asian Market Comparison
  • Country overview
  • COVID-19 and its impact on the telecom sector
    • ECONOMIC CONSIDERATIONS AND RESPONSES
    • MOBILE DEVICES
    • SUBSCRIBERS
    • INFRASTRUCTURE
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Development of telecom sector contribution to non-tax state revenue – 2011 - 2019
    • HISTORICAL OVERVIEW
  • Regulatory environment
    • REGULATORY AUTHORITY
      • Ministry of Communication and Informatics (MoCI)
    • FIXED-LINE DEVELOPMENTS
      • Telecommunications Law 1989
      • Telecommunications Law 2000
      • Telecommunications reform
      • Badan Regulasi Telekomunikasi Indonesia (BRTI)
      • Foreign ownership
      • Access
      • Universal Service Obligation (USO)
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum
      • Mobile Number Portability (MNP)
  • Mobile market
    • MARKET OVERVIEW AND ANALYSIS
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration – 2010 – 2025
      • Table Decline in mobile voice traffic – 2014 - 2018
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G / LTE
        • Table Percentage of population covered by type of mobile network
      • Other infrastructure developments
      • IoT and M2M networks
        • Table Decline in SMS traffic – 2014 - 2018
      • Mobile broadband
        • Table Growth in the number of mobile broadband subscribers and penetration – 2010 – 2025
        • Table Growth in the number of Telkomsel's mobile broadband subscribers – 2012 – 2020
    • MAJOR MOBILE OPERATORS
      • Operator statistics
        • Table Market share of mobile subscribers by major operator – 2017 – 2018
      • XL Axiata
        • Table Change in the number of XL Axiata's mobile subscribers – 2010 – 2020
        • Table Change in XL Axiata's mobile ARPU – 2013 – 2020
        • Table Development of XL Axiata's financial data – 2013 – 2020
      • Telkomsel
        • Table Change in the number of Telkomsel's mobile subscribers – 2010 – 2020
        • Table Development of Telkomsel's mobile revenue – 2013 – 2019
        • Table Development of Telkomsel's mobile blended ARPU – 2013 – 2020
      • Indosat Ooredoo
        • Table Change in the number of Indosat Ooredoo's mobile subscribers – 2013 – 2020
        • Table Development of Indosat Ooredoo's mobile ARPU (IDR) – 2016 – 2020
        • Table Change in Indosat Ooredoo's ARPU (QAR) – 2013 – 2020
        • Table Development of Indosat Ooredoo's revenue by type (QAR) – 2013 – 2020
        • Table Development of Indosat Ooredoo's financial data (QAR) – 2013 – 2020
        • Table Development of Indosat Ooredoo's revenue by type (IDR) – 2012 – 2020
      • Hutchison 3 Indonesia
        • Table Change in the number of 3 Indonesia's subscribers – 2010 – 2019
        • Table Development of 3 Indonesia's mobile revenue – 2017 – 2019
      • Smartfren Telecom
        • Table Change in the number of Smartfren' mobile subscribers – 2010 – 2018
        • Table Development of Smartfren's financial data – 2016 – 2020
      • Bakrie Telecom (BTEL)
      • Sampoerna Telekomunikasi Indonesia (STI) / (Net1)
      • Internux (Bolt!)
        • Table Growth in the number of Internux (Bolt!)' s mobile subscribers – 2014 – 2018
  • Fixed-line broadband market
    • MARKET OVERVIEW AND ANALYSIS
      • Table Growth in the number of fixed broadband subscribers, penetration – 2010 - 2025
      • Table Change in the number of DSL subscribers – 2010 – 2021
      • Table Change in the number of fibre broadband subscribers – 2016 – 2021
    • FIXED BROADBAND SERVICE PROVIDERS
      • TelkomNet
        • Table Growth in the number of Telkom's fixed broadband subscribers – 2010 – 2020
      • LinkNet
      • MNC Kabel Mediacom
      • Biznet Networks
      • XL Axiata
      • MyRepublic (Indonesia)
    • FIXED LINE BROADBAND TECHNOLOGIES
      • Fixed wireless (WiFi and WiMAX)
  • Fixed network operators
    • TELKOM INDONESIA
      • Table Development of PT Telkom's financial data – 2010 – 2020
    • INDOSAT OOREDOO
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines and penetration – 2010 – 2025
    • NGN, FIBRE NETWORKS
      • Palapa Ring Project
      • High-Speed Broadband (HSBB) project
      • TITO (Trade In Trade Off) Access Modernisation Project
      • Other developments
    • INTERNATIONAL INFRASTRUCTURE
      • International gateway exchanges
      • Submarine cable networks
        • Table Growth in international internet bandwidth – 2010 – 2018
      • Satellite networks
    • DATA CENTRES
      • Market overview
      • Major data centre providers
    • SMART INFRASTRUCTURE
      • Smart cities and IoT
  • Appendix – Historic data
    • Table Historic - Mobile subscribers – 1995 – 2009
    • Table Historic - Frequency spectrum overview - major mobile operators (2015)
    • Table Historic - XL Axiata mobile subscribers – 2007 – 2009
    • Table Historic - Telkomsel mobile subscribers – 2007 – 2009
    • Table Historic - Telkom's fixed broadband subscribers – 2004 – 2009
    • Table Historic - Indosat Ooredoo - mobile subscribers – 2007 - 2013
    • Table Historic - 3 Indonesia subscribers – 2007 – 2009
    • Table Historic - Major mobile operators by system - 2010
    • Table Historic - Fixed broadband subscribers and penetration – 2005 – 2009
    • Table Historic - DSL subscribers – 2001 – 2009
    • Table Historic - International internet bandwidth – 2005 – 2009
    • Table Historic - Internet users – 1998 – 2006
    • Table Historic - Bakrie Telecom mobile subscribers – 2007 – 2015
  • Glossary of abbreviations
  • Related reports

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