This report presents an overview of Indonesia’s internet and broadband market and looks at the changes that have taken place over the last decade or so as the telecommunications industry got back on its feet following the economic crisis of the late 1990s. Commercial internet services were not launched in Indonesia until 1995. Coming into 2013, it was estimated that Indonesia had around 53 million internet users, substantially up on the 13 million reported five years earlier. This meant that internet users comprised about 20% of the population by 2013; clearly a major surge in the market was underway. Fixed broadband internet services, although still very much in their infancy, had become a very significant proportion (around 70%) of the internet subscriber base. The ongoing effort to expand internet access around the country was looking as if it would be impeded by inferior telecommunications infrastructure. This has changed dramatically with the advent of mobile broadband services; the rapid roll-out of the wireless broadband, together with the increasing take up of smartphones, had totally changed the market. Indeed, the country has enormous potential as an online market.
Broadband services are growing at around 30% annually; Social networking continues to be very popular in Indonesia; Investment in data centres starting to move forward; Early signs of adoption of cloud computing by local industry; Surge in demand for data traffic see operators increasing system capacity; MCIT says that 4G/LTE mobile services are not expected until 2014 at the earliest. Both Telkom and Indosat expanding the number of WiFi hotspots around the country.