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Hong Kong - Telecoms, Mobile and Broadband

Hong Kong - Telecoms, Mobile and Broadband

Affordable and accessible broadband underpins the digital economy

Hong Kong’s telecom market continues to develop in line with its status as one of the leading economies in the world. Heading towards 2016, over two thirds of fixed broadband connections are fibre, with the remainder a mix of DSL and HFC. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world, surpassing South Korea, Singapore and Japan.

Broadband proliferation is not just limited to fixed broadband, with three quarters of the population owning a smartphone. With such widespread access to broadband services it is little wonder that Hong Kong has developed a vibrant digital economy, where over half the population has accessed e-government services and the country’s healthcare system has launched a personal healthcare record, giving patients control over their data and supporting effective and efficient provision of healthcare services. Digital media, often the frontrunner of any digital economy, is well entrenched in Hong Kong with both legal and illegal streaming music and video in high demand.

The benefits of integrating technology into utilities is becoming evident; smart grid trials have shown consumers are willing to modify electricity consumption patterns in response to near real time feedback about usage. At the same time the government has taken the first steps towards coordinated development of a smart city, releasing a blueprint to oversee integration of technology into all aspects of everyday life to improve liveability and sustainability.

Underpinning delivery of these new digital economy services is increasing affordability and sophistication of end user devices and IOT connected sensors as well as continual investment in network infrastructure to connect devices reliably and with minimal delay, through new submarine cables as well as integration of new mobile related technologies designed to improve wireless broadband capacity and service quality.

Key Developments:

Hong Kong expands international connectivity with submarine cable AAE-1 to go live in 2016
Operators will leverage past investment in WiFi networks and IMS by expanding Voice over WiFi (VoWiFi) in 2016
Hong Kong has implemented a strategy to facilitate the development of data centres in Hong Kong
Fibre accounts for over half of all broadband subscriptions and will account for an increasing proportion of total subscriptions.
Electronic healthcare record launched
Over half the population has accessed e-government services
Smart grid trials show consumers adapt behaviour when given feedback on electricity usage
A smart city blueprint has been created for East Kowloon
Strong adoption of 3G and LTE;
Operators increase network speeds through deployment of TDD and FDD aggregation technology;
Increasing data downloads with the average data downloaded per subscriber now exceeding 1GB.

Companies mentioned in this report:

PCCW; Hong Kong Broadband Network; Hutchison Telecom Hong Kong, i-Cable; SmarTone; NOW TV; TVB; ATV; KKBox; Soliton; Spotify.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics Hong Kong - 2015
    • Table Telephone network statistics - March 2015
    • Table Internet statistics - 2015
    • Table Broadband statistics - March 2015
    • Table Mobile statistics - 2015
    • Table National telecommunications authorities
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
  • REGULATORY EVIRONMENT
    • HISTORIC OVERVIEW
    • REGULATORY AUTHORITY
      • OFCA (OFFICE OF THE COMMUNICATIONS AUTHORITY)
    • GOVERNMENT POLICIES
      • Telecom Sector Liberalisation
      • Universal Service Obligation (USO)
      • Digital 21 IT Strategy
        • Table Digital 21 Strategy - key indicators - May 2015
      • FttB/FttH building registration scheme
    • NUMBER PORTABILITY (NP)
      • Table Total fixed numbers ported - 2005 - 2015
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
      • Table External fixed-line telephone traffic volume in minutes - 1997 - 2015
    • PACIFIC CENTURY CYBER WORKS (PCCW) / HKT
      • Company overview
      • Company background
      • Financial statistics
        • Table PCCW financial data - 2001 - 2014
        • Table HKT Revenue breakdown - 2009 - 2014
      • Operations statistics
        • Table PCCW exchange lines in service - 2003 - 2014
      • PCCW Solutions
        • Table PCCW Solutions revenue and EBITDA - 2009 - 2014
    • HONG KONG BROADBAND NETWORK (HKBN)
      • Company overview
        • Table HKBN financial data - 2014 - 2015
    • HUTCHISON TELECOM HONG KONG HOLDINGS (HTHKH)
      • Company overview
      • Company background
      • Financial statistics
        • Table HTHKH revenue and profit - 2006 - 2014
      • Operational statistics
        • Table Hutchison mobile subscribers and annual change - 1998 - 2014
        • Table HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
        • Table Hutchison postpaid ARPU, AMPU and churn - 2010 - 2014
        • Table HTHKH frequency allocations - 2012
    • I-CABLE
      • Company overview
      • Financial statistics
        • Table i-Cable revenue and profit - 2005 - 2014
      • Operational statistics
        • Table i-cable subscribers per service - 2008 - 2014
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Fixed-line telephony subscribers - 2000 - 2015
    • INTERNATIONAL INFRASTRUCTURE (SATELLITE, SUBMARINE)
      • Submarine cable networks
        • Table Major submarine cables with landing points in Hong Kong - 2015
        • Table External telecommunications facilities capacity of Hong Kong - 2000 - 2015
    • SPECIFIC IT DEVELOPMENTS (DATA CENTRES, CLOUD COMPUTING)
      • Data Centres
    • M2M, SMART INFRASTRUCTURE, CONNECTED HOMES
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Statistical overviews
        • Table Internet users and penetration - 2005 - 2016
        • Table Fixed Internet subscribers and penetration - 2005 - 2016
        • Table Narrowband internet access subscribers - 2000 - 2015
        • Table Internet subscribers by access speeds - 2014 - 2015
        • Table Internet traffic volume in Hong Kong - 2000 - 2015
      • Broadband subscriber statistics
        • Table Broadband internet access subscribers - 2000 - 2016
        • Table Residential broadband subscriptions by technology platform - 2010 - 2016
        • Table PCCW broadband subscribers - 2007 - 2014
        • Table Residential broadband ARPU - 2010 - 2016
      • Forecasts - Fixed broadband subscribers - 2016; 2020
        • Table Forecast broadband subscribers and penetration - higher band: - 2016; 2020
        • Table Forecast broadband subscribers and penetration - lower band: - 2016; 2020
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
    • FIBRE-TO-THE-PREMISES (FTTP) AND FIBRE-TO-THE-HOME (FTTH)
      • HKBN
      • HKT
        • Table PCCW - fibre broadband subscribers - 2003 - 2014
      • i-Cable
    • OTHER FIXED BROADBAND SERVICES
      • WiFi
        • Table Number of public WiFi access point and WiFi zones - 2007 - 2015
  • DIGITAL MEDIA
    • INTRODUCTION
      • Table TV broadcasting licensees - June 2015
      • Pay TV
        • Table Pay TV viewer share - 2013 - 2014
    • KEY DIGITAL MEDIA PLAYERS
      • NOW TV
        • Table NOW TV Revenue and EBITDA - 2009 - 2014
        • Table NOW TV subscribers and ARPU - 2003 - 2014
      • i-cable
      • Television Broadcasts Ltd (TVB)
      • Asia Television Ltd (ATV)
    • HYBRID FIBRE COAX CABLE (HFC) AND MICROWAVE MULTIPOINT DISTRIBUTION SYSTEM (MMDS)
    • INTERNET PROTOCOL TV (IPTV)
    • ANALOGUE TRANSMISSION
    • DIGITAL TERRESTRIAL TRANSMISSION
      • Table Digital terrestrial television population coverage - 2007 - 2013
    • VIDEOSTREAMING
    • SOCIAL MEDIA
    • COMMUNICATIONS: VOIP, MESSAGING, CONFERENCING
      • Table IP telephony subscribers - 2007 - 2014
    • MUSIC
      • Introduction
      • Major players
  • DIGITAL ECONOMY
    • INTRODUCTION
      • Table ICT employees by job category - 2014
    • E-COMMERCE
      • Table Total number of online shoppers - 2004 - 2014
      • Table Amount spent by online shoppers - 2014
      • Table Items purchased by online shoppers - 2014
    • E-PAYMENTS
    • E-GOVERNMENT
      • E-government statistics
        • Table Channel used to access e-government services - 2014
        • Table Age of e-government users - 2014
        • Table Type of e-government service used - 2014
        • Table Reasons cited for not using e-government services - 2014
        • Table Government expenditure on IT - 2008 - 2014
      • Central Cyber Government Office (CCGO)
      • E-Government Infrastructure Services (EGIS)
      • E-government network
      • Smart Card
    • E-HEALTH
      • Overview of Hong Kong's healthcare system
      • ICT usage in Hong Kong's healthcare system
      • Electronic Health Record
      • Improving the accuracy of drug dispensing
    • E-EDUCATION
    • SMART GRIDS
      • Overview of Hong Kong's electricity market
      • Regulatory incentives for renewables
      • Smart Grid developments
    • SMART CITIES
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Mobile subscribers, annual change and penetration - 2006 - 2016
        • Table Historical -Mobile subscribers, annual change and penetration - 1984 - 2005
        • Table Smartphone penetration by age group - 2014
        • Table Prepaid and activated SIM cards - 1997 - 2014
        • Table 3G/4G mobile subscribers - 2005 - 2014
      • Mobile data
        • Table SMS messages sent and received - 2002 - 2014
        • Table SMS statistics for Christmas Day and New Years Day - 2005 - 2014
        • Table SMS statistics for Valentine's Day and Chinese New Year Day - 2006 - 2014
      • Mobile broadband statistics
        • Table Mobile data usage per person - 2005 - 2015
        • Table Mobile broadband subscriber penetration - 2009 - 2014
      • Forecasts
        • Table Forecast mobile subscribers and penetration higher band forecast - 2016; 2020
        • Table Forecast mobile subscribers and penetration lower band forecast - 2016; 2020
    • REGULATORY ISSUES
      • Licensing
      • Spectrum
      • Mobile number portability (MNP)
        • Table Total mobile numbers ported - 1999 - 2015
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
      • IoT and M2M Networks
    • MAJOR MOBILE OPERATORS
      • Hong Kong Telecom / CSL
      • Hutchison Telekom Hong Kong Holdings (3)
      • SmarTone
        • Table SmarTone financial data - 2009 - 2015
        • Table SmarTone - Blended ARPU - 2002 - 2014
        • Table SmarTone subscribers and annual change - 1998 - 2015
        • Table SmarTone spectrum holdings - January 2015
      • China Mobile
      • Mobile virtual network operators (MVNO)
        • Table MVNO subscribers - 2005 - 2016
    • MOBILE CONTENT AND APPLICATIONS
      • Table Mobile data usage - 2002 - 2014
      • m-banking (payments/loans)
      • m-TV

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