Market Research Logo

Hong Kong - Telecoms, Mobile and Broadband - Statistics and Analyses

Hong Kong - Telecoms, Mobile and Broadband - Statistics and Analyses

Hong Kong possesses a small but well-developed mobile market and a number of Mobile Virtual Network Operators (MVNOs). Intense competition within a small market has led to consolidation, with the number of mobile network operators reduced to four.

Mobile subscriber penetration is now well over 200% due to the high number of tourists visiting Hong Kong and high number of local residents with more than one mobile device. Mobile subscriber growth is expected to be relatively low over the next five years to 2024 due to a highly mature and highly competitive market.

Mobile broadband subscriber growth is expected to be relatively low over the next five years to 2024 due to a highly mature mobile subscriber market, with a significant proportion of subscribers already having mobile broadband access.

The government of Hong Kong expects the territory to be among the world’s earliest adopters of 5G mobile technology in 2020. During 2018-19, a number of Hong Kong Mobile Operators are paving the way for the introduction of 5G services. China Mobile Hong Kong (CMHK) has tested an end-to-end 5G network using Customer Premises Equipment (CPE) enabling in-home high-speed Wi-Fi internet access to end-users.

The extensive roll-out of fixed broadband infrastructure has allowed Hong Kong to provide almost all households with access to high-speed broadband connectivity. Internationally, Hong Kong’s broadband penetration rate is among the highest in the world.

Broadband investment initially focused on DSL and HFC technology platforms although operators have switched focus to higher bandwidth fibre access platforms, due to inherent advantage of fibre access networks over competing platforms, especially in the geographically compact territory of Hong Kong.

Fixed-line broadband market penetration has grown slowly over the past five years in a highly mature market. Over the next five years to 2024 growth is expected to continue to increase slowly.

Demand for broadband is driven by consumption of bandwidth-intensive online services such as OTT video, music and games; the proliferation of Internet connected devices including TVs, smartphones, tablets and PCs; and increasing usage of corporate broadband services that include cloud services and software.

Underpinned by widely accessible, fast and affordable fixed and mobile broadband services, Hong Kong has developed into a digital economy to improve socio-economic development. Technology has been utilised to improve the quality, accessibility and affordability of commerce, government services, healthcare, education and utilities.

Hong Kong’s small size and high population density has enabled the country to extensively rollout fixed broadband infrastructure and provide almost all households with access to high-speed broadband connectivity. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world.

International internet connectivity continues to grow, driven by Hong Kong’s status as an international financial hub and its location next to China.

Fixed line growth in Hong Kong has declined over the past five years as consumers migrate to wireless voice and data services. This trend is predicted to continue over the next five years to 2024.

While current data centre sites are sufficient to support immediate demand, Hong Kong needs cheaper land options for data centre usage and government support to achieve its long-term goal as a data centre hub and smart city.

The government has taken steps towards coordinated development of a smart city. The Hong Kong government announced a range of measures in six areas, including “Smart Mobility”, “Smart Living”, and “Smart Environment”, which will be introduced over the next few years to 2024.

Underpinning delivery of digital economy services is increasing affordability and sophistication of end user devices and IOT connected sensors as well as continual investment in network infrastructure to connect end-user devices as well as integration of new mobile related technologies designed to improve wireless broadband capacity and service quality.

Key Developments

Hong Kong expects the territory to be among the worlds earliest adopters of 5G mobile technology in 2020.

CMHK claimed to be the first operator in Hong Kong to test an end-to-end 5G network using Customer Premises Equipment (CPE).

Mobile broadband subscriber growth is expected to be relatively low over the next five years to 2024.

Fixed-line broadband market penetration has grown slowly over the past five years in a highly mature market.

HGC Global Communications is looking to 5G as a key opportunity for its fibre business.

Fixed line growth in Hong Kong has declined over the past five years. This trend will continue over the next five years to 2024.

Key companies mentioned in this report:

Hong Kong Telecom (HKT), Hutchison Telecom Hong Kong Holdings (3), SmarTone, Vodafone, China Mobile, China Mobile HK, CITIC Telecom, CSL; Hong Kong Broadband Network (HKBN); i-Cable, HGC Global Communications.


  • Executive Summary
  • Key statistics
    • Table Country Statistics, Major Operators and Telco Authorities – 2019 (e)
    • Table Top Level Country Statistics – 2019 (e)
  • Telecommunications market
    • MARKET OVERVIEW AND ANALYSIS
    • REGIONAL ASIAN MARKET COMPARISON
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • GOVERNMENT POLICIES
      • Fibre Infrastructure to Villages
      • Telecom Sector Liberalisation
      • Universal Service Obligation (USO)
      • Digital 21 IT Strategy
      • FttB/FttH building registration scheme
      • Number Portability (NP)
        • Table Historic - Total fixed numbers ported – 2005 – 2016
  • Fixed network operators
    • INTRODUCTION
    • HONG KONG TELECOM (HKT)
      • Company overview
      • Company background
    • HONG KONG BROADBAND NETWORK (HKBN)
    • HUTCHISON TELECOM HONG KONG HOLDINGS (HTHKH)
      • Company overview
      • Company background
    • HGC GLOBAL COMMUNICATIONS
    • I-CABLE
      • Table i-Cable subscribers per service – 2008 – 2017
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Fixed-line statistics
        • Table Fixed Line Subscriptions and Penetration – 2007 – 2019
        • Table Historic - Fixed-line telephony subscribers – 2000 – 2015
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
        • Table International bandwidth – 2013 – 2019
    • DATA CENTRES
      • Overview
    • SMART INFRASTRUCTURE
      • Introduction
      • IoT
      • Smart Grids
      • Smart Cities
  • Broadband market
    • MARKET OVERVIEW AND ANALYSIS
    • FIXED BROADBAND STATISTICS AND FORECASTS
      • Table Fixed Broadband Subscribers and Penetration (with Forecast) – 2007 – 2024
      • Table Internet Users and Penetration – 2007 – 2019
      • Table Historic - Fixed broadband internet access subscribers – 2000 – 2016
      • Table Historic - Residential broadband subscriptions by technology platform – 2010 – 2016
      • Table Historic - Residential broadband ARPU – 2010 – 2016
    • FIXED BROADBAND SERVICE PROVIDERS
      • Table HKT - broadband subscribers (thousands) – 2007 – 2018
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
    • FIBRE-TO-THE-PREMISES (FTTP)
      • Overview
        • Table FTTH and FTTB household penetration rate – 2018
      • Hong Kong Broadband Network (HKBN)
        • Table Hong Kong Broadband Network (HKBN) –Revenue and EBITDA – 2016 – 2018
        • Table Hong Kong Broadband Network (HKBN) – broadband subscribers (thousands) – 2010 – 2018
        • Table HKBN – ARPU - Residential and Enterprise – 2017 – 2018
      • Hong Kong Telecom (HKT)
        • Table HKT – total broadband subscribers (millions) – 2011 – 2018
        • Table HKT – fibre broadband subscribers – 2003 – 2018
        • Table HKT – High speed consumer -fibre broadband + VDSL subscribers – 2016 – 2018
      • i-Cable
    • OTHER FIXED BROADBAND SERVICES
      • WiFi
        • Table Number of public WiFi access point and WiFi zones – 2007 – 2018
  • Digital economy
    • E-GOVERNMENT
  • Mobile communications
    • MARKET OVERVIEW AND ANALYSIS
    • MOBILE STATISTICS AND FORECASTS
      • Table Mobile Subscribers and Penetration (with Forecast) – 2007 – 2024
      • Table Historic - Mobile subscribers, annual change and penetration – 1984 – 2006
    • MOBILE BROADBAND STATISTICS AND FORECASTS
      • Table Mobile Broadband Subscribers and Penetration (with Forecast) – 2009 - 2024
    • REGULATORY ISSUES
      • Licensing
      • Spectrum
      • Mobile Number Portability (MNP)
        • Table Historic - Total mobile numbers ported
    • MOBILE INFRASTRUCTURE
      • 2G
      • 3G
      • 4G
      • 5G
      • Voice over LTE (VoLTE)
    • MAJOR MOBILE OPERATORS
      • Operator statistics
        • Table Mobile operators - subscribers and market share – 2019
      • Hong Kong Telecom (HKT)
        • Table HKT - prepaid and postpaid subscribers – 2005 – 2018
        • Table HKT - financial data - (HK$ million) – 2016 – 2018
      • Hutchison Telekom (3 Hutchison)
        • Table 3 Hutchison - mobile subscribers – 1998 – 2019
        • Table Historic – 3 Hutchison - mobile subscribers 2G and 3G postpaid and total
        • Table 3 Hutchison – Services Revenue – 2016 – 2018
        • Table 3 Hutchison – Capex – 2017 – 2018
        • Table 3 Hutchison - postpaid ARPU, AMPU and churn – 2010 – 2018
      • SmarTone
        • Table SmarTone financial data – 2009 – 2018
        • Table SmarTone – Blended ARPU – 2009 – 2018
        • Table SmarTone mobile subscribers – 2009 – 2019
        • Table SmarTone spectrum holdings – January 2015
      • China Mobile Hong Kong
        • Table China Mobile Hong Kong – subscribers – 2007 – 2018
      • Mobile Virtual Network Operators (MVNO)
        • Table Historic - MVNO subscribers – 2007 – 2016

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report