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Hong Kong - Telecoms, Mobile and Broadband - Statistics and Analyses

Hong Kong - Telecoms, Mobile and Broadband - Statistics and Analyses

Hong Kong moves forward in its quest to become a Smart City

Hong Kong’s small size and high population density has enabled the country to extensively rollout fixed broadband infrastructure and provide almost all households with access to high-speed broadband connectivity. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world.

Hong Kong is ranked 2nd out of 34 with an Asian Telecoms Maturity Index score of 90. This places Hong Kong 2nd in the “Market Leaders” category. (BuddeComm’s “Asian Telecoms Maturity Index”, is an index (on a scale between 0 and 100) that measures and ranks the relative maturity of the telecoms industry in all of the 34 countries in Asia.) Compared to other Asian nations, Hong Kong has very high mobile, mobile broadband and fixed broadband penetration.

International internet connectivity continues to grow, driven by Hong Kong’s status as an international financial hub and its location next to China.

Fixed line growth in Hong Kong has declined over the past five years as consumers migrate to wireless voice and data services. This trend is predicted to continue over the next five years to 2022.

The government has taken steps towards coordinated development of a smart city. The Hong Kong government announced a range of measures in six areas, including “Smart Mobility”, “Smart Living”, and “Smart Environment”, which will be introduced over the next five years to 2022.

Broadband investment initially focused on DSL and HFC technology platforms although operators have switched focus to higher bandwidth fibre access platforms, due to inherent advantage of fibre access networks over competing platforms, especially in the geographically compact territory of Hong Kong.

Fixed-line broadband market penetration has grown slowly over the past five years in a highly mature market. Over the next five years to 2022 growth is expected to continue to increase slowly.

Demand for broadband is driven by consumption of bandwidth-intensive online services such as OTT video, music and games; the proliferation of Internet connected devices including TVs, smartphones, tablets and PCs; and increasing usage of corporate broadband services that include cloud services and software.

Hong Kong possesses a small but well developed mobile market and a number of Mobile Virtual Network Operators (MVNOs). Intense competition within a small market has led to consolidation, with the number of mobile network operators reduced to four.

Mobile subscriber penetration is now well over 200% due to the high number of tourists visiting Hong Kong and high number of local residents with more than one mobile device. Mobile subscriber growth is expected to be relatively low over the next five years to 2022 due to a highly mature and highly competitive market.

Strong infrastructure-based competition has forced operators to continually upgrade network capacity and speed, deploying mobile broadband technologies such as HSPA and LTE combined with wireless broadband technologies such as WiFi.

Mobile broadband subscriber growth is expected to be relatively low over the next five years to 2022 due to a highly mature mobile subscriber market, with a significant proportion of subscribers already having mobile broadband access.

The government of Hong Kong expects the territory to be among the world’s earliest adopters of 5G mobile technology in 2020. During 2017 /2018 a number of Hong Kong Mobile Operators are paving the way for the introduction of 5G services.

Key developments:

HGC Global Communications is looking to 5G as a key opportunity for its fibre business.
HKT has set up a “one-stop Internet of Things ecosystem” with multiple connectivity technologies in Hong Kong.
Fixed line growth in Hong Kong has declined over the past five years. This trend will continue over the next five years to 2022.
Hong Kong expects the territory to be among the world’s earliest adopters of 5G mobile technology in 2020.
SmarTone trialled FDD Massive MIMO technology with Ericsson as part of its development plans towards 5G services.
Mobile broadband subscriber growth is expected to be relatively low over the next five years to 2022

Companies mentioned in this report:

PCCW; HKT; CSL; Hong Kong Broadband Network (HKBN); Hutchison Telecom Hong Kong, i-Cable, HGC Global Communications.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics Hong Kong – 2017 (e)
    • Table Telephone network statistics – 2017 (e)
    • Table Internet user statistics – 2017 (e)
    • Table Broadband statistics – 2017 (e)
    • Table Mobile statistics – 2017 (e)
    • Table National telecommunications authorities
    • Table Percentage of Population Covered by Type of Mobile Network
    • Table Key Metrics - Compound Annual Growth Rate (CAGR) - 2017 - 2022
  • TELECOMMUNICATIONS MARKET
    • MARKET OVERVIEW AND ANALYSIS
    • REGIONAL ASIAN MARKET COMPARISON
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • OFCA (OFFICE OF THE COMMUNICATIONS AUTHORITY)
    • GOVERNMENT POLICIES
      • Telecom Sector Liberalisation
      • Universal Service Obligation (USO)
      • Digital 21 IT Strategy
        • Table Digital 21 Strategy – key indicators
      • FttB/FttH building registration scheme
      • Number Portability (NP)
        • Table Historic - Total fixed numbers ported – 2005 - 2016
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
    • HONG KONG TELECOM (HKT)
      • Company overview
      • Company background
    • HONG KONG BROADBAND NETWORK (HKBN)
      • Table HKBN – broadband subscribers (thousands) –business v. residential - 2013 – 2017
    • HUTCHISON TELECOM HONG KONG HOLDINGS (HTHKH)
      • Company overview
      • Company background
    • HGC GLOBAL COMMUNICATIONS
    • I-CABLE
      • Table i-Cable subscribers per service – 2008 - 2017
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Fixed-line statistics
        • Table Fixed Line Subscriptions and Penetration – 2007 - 2017
        • Table Historic - Fixed-line telephony subscribers – 2000 - 2015
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
        • Table International bandwidth – 2012 - 2017
    • SPECIFIC IT DEVELOPMENTS
      • Data Centres
    • SMART INFRASTRUCTURE
      • Introduction
      • IoT
      • Smart Grids
      • Smart Cities
  • BROADBAND MARKET
    • MARKET OVERVIEW AND ANALYSIS
    • FIXED BROADBAND STATISTICS AND FORECASTS
      • Table Fixed Broadband Subscribers and Penetration (with Forecast) –2007 - 2022
      • Table Internet Users and Penetration – 2007 - 2017
      • Table Historic - Fixed broadband internet access subscribers – 2000 - 2016
      • Table Historic - Residential broadband subscriptions by technology platform – 2010 - 2016
      • Table Historic - Residential broadband ARPU – 2010 - 2016
    • FIXED BROADBAND SERVICE PROVIDERS
      • Table HKT - broadband subscribers (thousands)– 2007 - 2017
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
    • FIBRE-TO-THE-PREMISES (FTTP)
      • Overview
      • Hong Kong Broadband Network (HKBN)
        • Table Hong Kong Broadband – residential broadband subscribers – 2010 - 2017
      • HKT
        • Table HKT – total broadband subscribers (millions) –2011 – 2017
        • Table HKT – fibre broadband subscribers – 2003 – 2017
      • i-Cable
    • OTHER FIXED BROADBAND SERVICES
      • WiFi
        • Table Number of public WiFi access point and WiFi zones – 2007 - 2016
  • DIGITAL ECONOMY
    • INTRODUCTION
    • E-COMMERCE
    • E-PAYMENTS
    • E-GOVERNMENT
      • E-government statistics
      • E-Government Infrastructure Services (EGIS)
      • E-government network
      • Smart Card
    • E-HEALTH
      • Overview of Hong Kong's healthcare system
      • ICT usage in Hong Kong's healthcare system
      • Electronic Health Record
      • Improving the accuracy of drug dispensing
    • E-EDUCATION
  • DIGITAL MEDIA
    • INTRODUCTION
    • PAY TV
    • KEY DIGITAL MEDIA PLAYERS
      • PCCW
      • i-cable
      • Television Broadcasts Ltd (TVB)
      • Asia Television Ltd (ATV)
    • HYBRID FIBRE COAX CABLE (HFC) AND MICROWAVE MULTIPOINT DISTRIBUTION SYSTEM (MMDS)
    • INTERNET PROTOCOL TV (IPTV)
    • ANALOGUE TRANSMISSION
    • DIGITAL TERRESTRIAL TRANSMISSION
    • VIDEOSTREAMING
    • SOCIAL MEDIA
    • COMMUNICATIONS: VOIP, MESSAGING, CONFERENCING
    • MUSIC
      • Introduction
      • Major players
  • MOBILE COMMUNICATIONS
    • MARKET OVERVIEW AND ANALYSIS
      • Background
    • MOBILE STATISTICS AND FORECASTS
      • Table Mobile Subscribers and Penetration (with Forecast) –2007 - 2022
      • Table Historic - Mobile subscribers, annual change and penetration – 1984 – 2006
      • Table Historic - Prepaid and activated SIM cards – 1997 - 2015
      • Table Historic - 3G/4G mobile subscribers – 2005 - 2016
      • Table Historic - Mobile data usage per person – 2005 - 2015
      • Table Historic - SMS messages sent and received – 2002 – 2015
    • MOBILE BROADBAND STATISTICS AND FORECASTS
      • Table Mobile Broadband Subscribers and Penetration (with Forecast) –2009 - 2022
    • REGULATORY ISSUES
      • Licensing
      • Spectrum
      • Mobile number portability (MNP)
        • Table Historic - Total mobile numbers ported
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
      • IoT and M2M Networks
    • MAJOR MOBILE OPERATORS
      • Operator Statistics
        • Table Mobile operators - subscribers and market share – 2017
      • Hong Kong Telecom (HKT)
        • Table HKT - prepaid and postpaid subscribers – 2005 - 2017
        • Table HKT financial data - (HK$ million) –2016 - 2017
      • Hutchison Telekom (3 Hutchison)
        • Table 3 Hutchison - mobile subscribers – 1998 - 2017
        • Table Historic – 3 Hutchison - mobile subscribers 2G and 3G postpaid and total
        • Table 3 Hutchison – Services Revenue – 2016 - 2017
        • Table 3 Hutchison - postpaid ARPU, AMPU and churn – 2010 – 2017
      • SmarTone
        • Table SmarTone financial data – 2009 - 2017
        • Table SmarTone – Blended ARPU – 2002 - 2017
        • Table SmarTone subscribers – 1998 - 2017
        • Table SmarTone spectrum holdings – January 2015
      • China Mobile Hong Kong
        • Table China Mobile Hong Kong – Mobile Services Revenue – 2016 - 2017
        • Table China Mobile Hong Kong - subscribers and annual change – 1998 - 2017
      • Mobile virtual network operators (MVNO)
        • Table Historic - MVNO subscribers – 2005 – 2016
    • MOBILE CONTENT AND APPLICATIONS
      • m-Banking
      • m-Trading
      • m-TV

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