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Hong Kong - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Hong Kong - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Hong Kong Paves the Way for 5G Services
Consistent with its status as one of the leading telecommunications economies in the world, Hong Kong has built world-class telecom infrastructure and has developed one of the most dynamic telecommunications markets in the world. The small size and high population density has meant the country is extensively wired with optical fibre which now represents the majority of fixed broadband connections.
The small size and high population density has meant the country is extensively wired with optical fibre which now represents the majority of fixed broadband connections. International internet connectivity in the form of strategically important submarine cables continues to grow, driven by Hong Kong’s status as an international financial hub and its location next to China.
Mobile broadband services are widely supported through deployment of competing HSPA/LTE networks, with approximately three quarters of the population owning a smartphone and connecting to 3G and 4G LTE networks with connectivity complimented by WiFi. Operators have also focused on mobile content and applications to improve customer loyalty and incrementally increase ARPU.
Supported by widely accessible, fast and affordable fixed and mobile broadband, Hong Kong has developed into a digital economy to improve socioeconomic development. Technology has been utilised to improve the quality, accessibility and affordability of commerce, government services, healthcare, education and utilities.
Hong Kong has implemented a strategy to facilitate the development of data centres and Hong Kong continues to expand international connectivity through new submarine cables.
Hong Kong possesses a small but well developed market comprised of four highly competitive mobile operators and a number of Mobile Virtual Network Operators (MVNOs). A highly saturated market means revenue growth is largely dependent on increasing ARPU or enticing customers from competitors through aggressive sales and marketing tactics.
Mobile broadband services are widely supported through deployment of competing HSPA/LTE networks, with approximately three quarters of the population owning a smartphone and connecting to 3G and LTE networks with connectivity complimented by WiFi. Operators have also focused on mobile content and applications to improve customer loyalty and incrementally increase ARPU.
Future investments will focus on increasing network capacity and speed through combining TDD and FDD LTE platforms as well as shifting investment from 3G to LTE as end users upgrade from 3G to LTE handsets.
During 2017 a number of Hong Kong Mobile Operators began paving the way for the introduction of 5G services.
The extensive roll-out of fixed broadband infrastructure has allowed Hong Kong to provide almost all households with access to high-speed broadband connectivity. Deployments by competing operators have resulted in strong competition, driving rapid growth in broadband subscriptions to levels approaching saturation. Not surprisingly investment has focused on fibre access networks due to inherent advantage of fibre access networks over competing platforms such as DSL or HFC, especially in the geographically compact territory of Hong Kong.
WiFi has come into renewed focus in Hong Kong as a means to alleviate the impact of smartphones on 4G network performance during peak usage periods. Hong Kong’s government has also deployed WiFi as part of initiatives to improve accessibility to digital economy services.
Underpinned by widely accessible, fast and affordable fixed and mobile broadband, Hong Kong has developed into a digital economy to improve socio-economic development. Technology has been utilised to improve the quality, accessibility and affordability of commerce, government services, healthcare, education and utilities.
One of the earliest and biggest adopters of technology has been Hong Kong’s digital media industry. Starting with terrestrial and cable networks, access to digital media is now possible through fixed and mobile broadband networks. Increasing disaggregation between content providers and distributors has allowed OTT video and music providers, both legal and illegal, to flourish in Hong Kong.

Key developments:

PCCW Global entered into an agreement with Singapore-based Keppel Data Centres to co-develop a new international carrier exchange facility in Hong Kong.
HKBN purchased NWT, which offers a range of fixed line and broadband services in both the business and consumer segments.
Wharf T&T announced plans for an expansion during 2017.
SmarTone conducted Hong Kong’s first demonstration of 5G technology using millimetre wave (mmWave) spectrum.
3 Hong Kong is working with Huawei to prepare for future introduction of 5G services.
China Mobile Hong Kong successfully migrated its legacy networks to a cloud core network to prepare the way for future 5G services.
China Mobile Hong Kong contracted Huawei to deploy an LTE-Advanced Pro 4.5G network as it moves towards a 5G future.
Operators are focusing on WiFi to improve network capacity by complementing existing 3G/LTE mobile broadband networks;
Increased activity in the setting up and offering of cloud services.

Companies mentioned in this report:

PCCW; HKT; CSL; Hong Kong Broadband Network (HKBN); Hutchison Telecom Hong Kong, i-Cable; SmarTone, Vodafone, China Mobile, China Mobile HK, CITIC Telecom.


  • KEY STATISTICS
    • Table Country statistics Hong Kong - 2016
    • Table Telephone network statistics - 2016
    • Table Internet statistics - 2016
    • Table Broadband statistics - 2016
    • Table Mobile statistics - 2016
    • Table National telecommunications authorities
  • TELECOMMUNICATIONS MARKET
    • MARKET OVERVIEW
    • ANALYSIS OF THE MARKET
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • OFCA (OFFICE OF THE COMMUNICATIONS AUTHORITY)
    • GOVERNMENT POLICIES
      • Telecom Sector Liberalisation
      • Universal Service Obligation (USO)
      • Digital 21 IT Strategy
        • Table Digital 21 Strategy - key indicators - 2014/2016
      • FttB/FttH building registration scheme
      • Number Portability (NP)
        • Table Total fixed numbers ported - 2005 - 2016
  • MAJOR OPERATORS
    • INTRODUCTION
    • PACIFIC CENTURY CYBER WORKS (PCCW) / HKT
      • Company overview
      • Company background
        • Table Exhibit 1 - Historical - the `original' PCCW deal
      • PCCW Solutions
    • HONG KONG BROADBAND NETWORK (HKBN)
      • Company overview
        • Table HKBN financial data - 2014 - 2016
        • Table HKBN - broadband subscribers - business v. residential - 2013 - 2016
    • HUTCHISON TELECOM HONG KONG HOLDINGS (HTHKH)
      • Company overview
      • Company background
    • I-CABLE
      • Table i-Cable subscribers per service - 2008 - 2016
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Fixed-line statistics
        • Table Historic - Fixed-line telephony subscribers - 2000 - 2015
        • Table Fixed lines and teledensity - 2012 - 2016
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
        • Table Exhibit 2 - Major submarine cables with landing points in Hong Kong - 2015
        • Table International bandwidth - 2012 - 2017
    • SPECIFIC IT DEVELOPMENTS
      • Data Centres
    • SMART INFRASTRUCTURE
      • Introduction
      • Smart Grids
      • Smart Cities
  • BROADBAND MARKET
    • MARKET OVERVIEW AND ANALYSIS
    • DEVELOPMENTS
    • STATISTICAL OVERVIEW
      • Internet statistics
        • Table Internet users and penetration - 2005 - 2016
        • Table Fixed Internet subscribers and penetration - 2005 - 2016
        • Table Narrowband internet access subscribers - 2000 - 2016
      • Broadband statistics
        • Table Fixed broadband internet access subscribers - 2000 - 2016
        • Table Residential broadband subscriptions by technology platform - 2010 - 2016
        • Table Residential broadband ARPU - 2010 - 2016
        • Table PCCW broadband subscribers - 2007 - 2016
    • FORECASTS - FIXED BROADBAND SUBSCRIBERS - 2016; 2018;2021
      • Table Forecast - Fixed Broadband subscribers - 2012 - 2016; 2018; 2021
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
    • FIBRE-TO-THE-PREMISES (FTTP)
      • Overview
      • Hong Kong Broadband Network (HKBN)
        • Table Hong Kong Broadband - residential broadband subscribers - 2010 - 2017
      • HKT
        • Table HKT - fibre broadband subscribers - 2003 - 2016
      • i-Cable
    • OTHER FIXED BROADBAND SERVICES
      • WiFi
        • Table Number of public WiFi access point and WiFi zones - 2007 - 2016
  • DIGITAL MEDIA
    • INTRODUCTION
      • Table Exhibit 3 - Transmission modes employed by TV licensees
      • Table Exhibit 4 -TV broadcasting licensees
      • Table Exhibit 5 - Radio broadcasting licensees
    • PAY TV
    • KEY DIGITAL MEDIA PLAYERS
      • PCCW
      • i-cable
      • Television Broadcasts Ltd (TVB)
      • Asia Television Ltd (ATV)
    • HYBRID FIBRE COAX CABLE (HFC) AND MICROWAVE MULTIPOINT DISTRIBUTION SYSTEM (MMDS)
    • INTERNET PROTOCOL TV (IPTV)
    • ANALOGUE TRANSMISSION
    • DIGITAL TERRESTRIAL TRANSMISSION
    • VIDEOSTREAMING
    • SOCIAL MEDIA
    • COMMUNICATIONS: VOIP, MESSAGING, CONFERENCING
    • MUSIC
      • Introduction
      • Major players
  • DIGITAL ECONOMY
    • INTRODUCTION
      • Table Exhibit 6 - Digital economy - key developments
      • Table Exhibit 7 - Popular online activities
    • E-COMMERCE
    • E-PAYMENTS
    • E-GOVERNMENT
      • E-government statistics
      • Central Cyber Government Office (CCGO)
      • E-Government Infrastructure Services (EGIS)
      • E-government network
      • Smart Card
    • E-HEALTH
      • Overview of Hong Kong's healthcare system
      • ICT usage in Hong Kong's healthcare system
      • Electronic Health Record
      • Improving the accuracy of drug dispensing
    • E-EDUCATION
      • Table Exhibit 8 - Advantages of e-learning
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Mobile subscribers, annual change and penetration - 2006 - 2016
        • Table Historical - Mobile subscribers, annual change and penetration - 1984 - 2005
        • Table Prepaid and activated SIM cards - 1997 - 2015
        • Table 3G/4G mobile subscribers - 2005 - 2016
      • Mobile data
        • Table Mobile data usage per person - 2005 - 2015
        • Table SMS messages sent and received - 2002 - 2015
      • Mobile broadband statistics
        • Table Mobile broadband subscriber penetration - 2009 - 2016
      • Forecasts - mobile subscribers - 2016; 2018; 2021
        • Table Forecast mobile subscriber growth - 2016; 2018; 2021
    • REGULATORY ISSUES
      • Licensing
      • Spectrum
      • Mobile number portability (MNP)
        • Table Total mobile numbers ported - 1999 - 2015
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
      • IoT and M2M Networks
    • MAJOR MOBILE OPERATORS
      • Statistics
        • Table Mobile operators - subscribers and market share - 2016
        • Table Historic - Mobile operators - subscribers and market share
      • PCCW/Hong Kong Telecom / CSL
        • Table PCCW prepaid and postpaid subscribers - 2005 - 2016
      • Hutchison Telekom (3 Hutchison)
        • Table Hutchison mobile subscribers and annual change - 1998 - 2016
        • Table Historic - HTHKH mobile subscribers 2G and 3G postpaid and total
        • Table Hutchison postpaid ARPU, AMPU and churn - 2010 - 2016
        • Table Exhibit 9 - HTHKH frequency allocations - June 2015
      • SmarTone
        • Table SmarTone financial data - 2009 - 2016
        • Table SmarTone - Blended ARPU - 2002 - 2016
        • Table SmarTone subscribers and annual change - 1998 - 2016
        • Table SmarTone spectrum holdings - January 2015
      • China Mobile Hong Kong
        • Table China Mobile Hong Kong - subscribers and annual change - 1998 - 2016
      • Mobile virtual network operators (MVNO)
        • Table MVNO subscribers - 2005 - 2016
    • MOBILE CONTENT AND APPLICATIONS
      • m-Banking
      • m-Trading
      • m-TV

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