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Hong Kong - Fixed Broadband Market, Digital Economy and Digital Media - Statistics and Analyses

Hong Kong - Fixed Broadband Market, Digital Economy and Digital Media - Statistics and Analyses

The extensive roll-out of fixed broadband infrastructure has allowed Hong Kong to provide almost all households with access to high-speed broadband connectivity. Deployments by competing operators have resulted in strong competition, driving rapid growth in broadband subscriptions to levels approaching saturation. Not surprisingly investment has focused on fibre access networks due to inherent advantage of fibre access networks over competing platforms such as DSL or HFC, especially in the geographically compact territory of Hong Kong.

WiFi has come into renewed focus in Hong Kong as a means to alleviate the impact of smartphones on 3G/4G network performance during peak usage periods. Hong Kong's government has also deployed WiFi as part of initiatives to improve accessibility to digital economy services.

This report provides an overview of the fixed broadband market in Hong Kong and provides extensive broadband statistics of the major players including ARPU. Statistics are also provided for Hong Kong's internet market. Broadband forecasts are provided to 2020.

Underpinned by widely accessible, fast and affordable fixed and mobile broadband, Hong Kong has developed into a digital economy to improve socio-economic development. Technology has been utilised to improve the quality, accessibility and affordability of commerce, government services, healthcare, education and utilities.

One of the earliest and biggest adopters of technology has been Hong Kong's digital media industry. Starting with terrestrial and cable networks, access to digital media is now possible through fixed and mobile broadband networks. Increasing disaggregation between content providers and distributors has allowed OTT video and music providers, both legal and illegal, to flourish in Hong Kong.

This report offers a concise overview of developments within Hong Kong's digital economy and media market together with relevant statistical information.

Key Developments:

Fixed broadband market near saturation at around 33% penetration (and around 86% household penetration);
Fibre accounts for over half of all broadband subscriptions and will account for an increasing proportion of total subscriptions;
Operators are focusing on WiFi to improve network capacity by complementing existing 3G/LTE mobile broadband networks;
Increased activity in the setting up and offering of cloud services
Electronic healthcare record launched;
Over half the population has accessed e-government services;
Smart grid trials show consumers adapt behaviour when given feedback on electricity usage;
A smart city blueprint has been created for East Kowloon;
Fubon Bank launched an NCR Interactive Teller service;
HKBN's fibre network passes over 80% of Hong Kong's residential units;
HKT launched an NFC payment service based on MasterCard PayPass

Companies mentioned in this report include:

PCCW/HKT/CSL; Hong Kong Broadband Network (HKBN); i-Cable; NOW TV, TVB, ATV, KKBox, Soliton, Spotify, Viu, Hutchison Global Communications Ltd (HGC), SmarTone.


1. Synopsis
2. Broadband market
2.1 Analysis
2.2 Developments
2.3 Statistical overview
2.3.1 Internet statistics
2.3.2 Broadband statistics
2.4 Forecasts Fixed broadband subscribers 2017; 2020
3. Hybrid Fibre Coax (HFC) networks
4. Digital Subscriber Line (DSL) Networks
5. Fibre-to-the-Premises (FttP)
5.1 Overview
5.2 HKBN
5.3 HKT
5.4 i-Cable
6. Other fixed broadband services
6.1 WiFi
7. Digital Economy
7.1 Introduction
7.2 E-Commerce
7.3 E-Payments
7.4 E-Government
7.4.1 E-government statistics
7.4.2 Central Cyber Government Office (CCGO)
7.4.3 E-Government Infrastructure Services (EGIS)
7.4.4 E-government network
7.4.5 Smart Card
7.5 E-Health
7.5.1 Overview of Hong Kong's healthcare system
7.5.2 ICT usage in Hong Kong's healthcare system
7.5.3 Electronic Health Record
7.5.4 Improving the accuracy of drug dispensing
7.6 E-Education
7.7 Smart Grids
7.7.1 Overview of Hong Kong's electricity market
7.7.2 Regulatory incentives for renewables
7.7.3 Smart Grid developments
7.8 Smart Cities
8. Digital media
8.1 Introduction
8.1.1 Pay TV
8.2 Key Digital Media Players
8.2.1 PCCW
8.2.2 i-cable
8.2.3 Television Broadcasts Ltd (TVB)
8.2.4 Asia Television Ltd (ATV)
8.3 Hybrid fibre coax cable (HFC) and microwave multipoint distribution system (MMDS)
8.4 Internet Protocol TV (IPTV)
8.5 Analogue transmission
8.6 Digital terrestrial transmission
8.7 Videostreaming
8.8 Social Media
8.9 Communications: VoIP, messaging, conferencing
8.10 Music
8.10.1 Introduction
8.10.2 Major players
9. Related reports
List of Tables and Charts
Table 1 Internet users and penetration 2005 - 2016
Table 2 Fixed Internet subscribers and penetration 2005 - 2016
Table 3 Narrowband internet access subscribers 2000 - 2015
Table 4 Internet subscribers by access speeds 2014 - 2015
Table 5 Internet traffic volume in Hong Kong 2000 2015
Table 6 Fixed broadband internet access subscribers 2000 - 2016
Table 7 Residential broadband subscriptions by technology platform 2010 - 2016
Table 8 PCCW broadband subscribers 2007 - 2014
Table 9 Residential broadband ARPU 2010 - 2016
Table 10 Forecast broadband subscribers and penetration - higher band: - 2017; 2020
Table 11 Forecast broadband subscribers and penetration - lower band: - 2017; 2020
Table 12 Hong Kong Broadband residential broadband subscribers 2010 2015
Table 13 PCCW fibre broadband subscribers 2003 2015
Table 14 Number of public WiFi access point and WiFi zones 2007 - 2016
Table 15 ICT employees by job category 2014
Table 16 Total number of online shoppers 2004 - 2014
Table 17 Amount spent by online shoppers 2014
Table 18 Items purchased by online shoppers - 2014
Table 19 Channel used to access e-government services 2014
Table 20 e-government services visitors and transactions 2014/2016
Table 21 Age of e-government users 2014
Table 22 Type of e-government service used 2014
Table 23 Reasons cited for not using e-government services 2014
Table 24 Government expenditure on IT 2008 - 2014
Table 25 Pay TV viewer share 2013 - 2014
Table 26 NOW TV Revenue and EBITDA 2009 - 2015
Table 27 NOW TV subscribers and ARPU 2003 2015
Table 28 Historical - digital terrestrial television population coverage 2007 - 2014
Table 29 IP telephony subscribers 2007 - 2014
Chart 1 Hong Kong Internet users and fixed Internet subscribers 2005 - 2016
Chart 2 Hong Kong internet subscribers by type 2000 - 2015
Chart 3 Hong Kong broadband internet subscribers and population penetration 2000 - 2016
Chart 4 Hong Kong IP telephony subscribers 2007 - 2014
Exhibit 1 Digital economy key developments
Exhibit 2 Popular online activities
Exhibit 3 Advantages of e-learning
Exhibit 4 Transmission modes employed by TV licensees
Exhibit 5 TV broadcasting licensees June 2015
Exhibit 6 Radio broadcasting licensees June 2015

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