Guatemala - Telecoms, Mobile and Broadband - Statistics and Analyses

Guatemala - Telecoms, Mobile and Broadband - Statistics and Analyses

Among the poorer countries in Latin America, Guatemala's telecom infrastructure has suffered from years of underinvestment from state and provincial governments. The poor state of fixed-line infrastructure has led to Guatemala having one of the lowest teledensities in the region. In many rural regions of the country there is no fixed-line access available, and so mobile services are adopted by necessity.

Network upgrades, in both the fixed-line and mobile sectors, have largely been undertaken by the private sector. Private investment has been supported by government and regulatory efforts, resulting in a steady growth in the number of fixed lines which in turn has supported growth in the fixed broadband segment. In the mobile sector operator investments in LTE infrastructure have stimulated the take-up of mobile data services.

Steady GDP growth should provide greater disposable household revenue and so stimulate demand for telecom and ICT services. This could be more marked if the country managed to free itself from its legacy of violence, poverty, and corruption, factors which continue to inhibit prospective investors.

Key players including Telefónica and América Móvil are regional and global powerhouses which can tap into expertise and financial resources to bolster their Guatemalan businesses. In March 2019 Telefónica group sold is local unit to América Móvil, a deal which would create are stronger provider of converged services if it gains regulatory approval.

Given the commercial impetus of operators, insufficient government financial investment has resulted in many regional areas remaining with poor or non-existent services. Nevertheless, the country benefits from one of the most open regulatory frameworks, with all telecom sectors having been open to competition since 1996.

América Móvil controls about 83% of the fixed lines in service through its subsidiary Claro. Mobile telephony is the most developed telecom market sector in Guatemala, accounting for most voice lines and internet access lines. The intense competition among the three operators has helped to improve services and lower prices for end-users. Mobile penetration is on a par with the regional average, though the slower growth in the mobile subscriber base suggests a level of market saturation, with the emphasis among operators being on generating revenue via mobile data services.

Key developments:

Telefónica Group sells its local unit to América Móvil;
Regulator prepares for 1700MHz spectrum auction in mid-2019;
Movistar extends reach of its LTE-A services;
Report update includes the regulator's market data to December 2018, operators' data to Q1 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Tigo (Millicom), Telefónica (Movistar), Claro (Telgua), Guatel, Cablenet, Unitel, Comcel, A-Tel


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Guatemala - 2018
  • Country overview
    • Table Evolution of GDP in Guatemala - 2000 - 2018
  • Telecommunications market
    • HISTORIC OVERVIEW
  • Regional Latin America Market Comparison
    • TELECOM MATURITY INDEX BY TIER
      • Top-tier - Market Leaders
      • Middle-tier - Market Challengers
      • Bottom-tier - Market Emergents
      • South America Telecom Maturity Index
      • Central America Telecom Maturity Index
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED AND MOBILE BROADBAND PENETRATION
  • Regulatory environment
    • REGULATORY AUTHORITY
      • Superintendencia de Telecomunicaciones (SIT)
    • TELECOM SECTOR LIBERALISATION
    • PRIVATISATION OF GUATEL/TELGUA
    • DR-CAFTA
    • INTERCONNECTION
    • FOREIGN INVESTMENTS
  • Fixed network operators
    • Table Fixed lines by main operator - 2009 - 2018
    • Table Fixed lines by minor operator - 2009 - 2018
    • CLARO/TELGUA (AMÉRICA MÓVIL)
    • MOVISTAR (TELEFÓNICA)
  • Telecommunications infrastructure
    • Table Historical - Fixed lines in service and teledensity - 1996 - 2009
    • Table Fixed lines in service and teledensity - 2010 - 2019
    • NATIONAL FIBRE-BACKBONE NETWORKS
      • Public payphones
        • Table Public payphones in service - 2003; 2008; 2012-2018
    • INTERNATIONAL INFRASTRUCTURE
      • Interconnection with other Central American countries
      • Submarine cable networks
      • Satellite networks
  • Broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Historical - Internet users and penetration rate - 1997 - 2009
        • Table Internet users and penetration rate - 2010 - 2019
        • Table Fixed-line broadband subscribers and penetration rates - 2005 - 2019
  • Mobile market
    • MARKET ANALYSIS
      • Table Mobile prepaid/postpaid ratio - 2002 - 2017
      • Mobile statistics
        • Table Historic - Mobile subscribers and penetration rate - 1997 - 2009
        • Table Mobile subscribers and penetration rate - 2010 - 2019
        • Table Mobile subscribers by operator (regulator data) - 2003 - 2018
        • Table Market share by mobile operator - 2000 - 2018
        • Table Mobile traffic by operator - 2014 - 2018
        • Table Mobile traffic market share by operator - 2014 - 2018
      • Mobile voice services
      • Mobile broadband
        • Table Active mobile broadband subscribers and penetration - 2009 - 2019
    • REGULATORY ISSUES
      • Spectrum auctions
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
    • MAJOR MOBILE OPERATORS
      • Tigo Guatemala
        • Table Tigo Guatemala mobile subscribers - 2000 - 2019
        • Table Tigo Guatemala financial data - 2015 - 2019
      • Claro (América Móvil)
        • Table Claro - mobile subscribers - 2000 - 2018
      • Movistar (Telefónica)
        • Table Movistar Guatemala mobile subscribers - 2003 - 2018
      • RED (Intelfon)
    • MOBILE CONTENT AND APPLICATIONS
      • M-payment
  • Related reports

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