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Guatemala - Telecoms, Mobile and Broadband - Statistics and Analyses

Guatemala - Telecoms, Mobile and Broadband - Statistics and Analyses

Guatemalan regulator preps for AWS 1700MHz spectrum auction

Among the poorer countries in Latin America, Guatemala's telecom infrastructure has suffered from years of underinvestment from state and provincial governments. The poor state of fixed-line infrastructure has led to Guatemala having one of the lowest teledensities in the region. In many rural regions of the country there is no fixed-line access available, and so mobile services are adopted by necessity.

Network upgrades, in both the fixed-line and mobile sectors, have largely been undertaken by the private sector. Private investment has been supported by government and regulatory efforts, resulting in a steady growth in the number of fixed lines which in turn has supported growth in the fixed broadband segment. In the mobile sector operator investments in LTE infrastructure have stimulated the take-up of mobile data services.

Steady GDP growth should provide greater disposable household revenue and so stimulate demand for telecom and ICT services. This could be more marked if the country managed to free itself from its legacy of violence, poverty, and corruption, factors which continue to inhibit prospective investors.

Key players including Telefónica and América Móvil are regional and global powerhouses which can tap into expertise and financial resources to bolster their Guatemalan businesses. Given the commercial impetus of these operators, insufficient government financial investment has resulted in many regional areas remaining with poor or non-existent services. Nevertheless, the country benefits from one of the most open regulatory frameworks, with all telecom sectors having been open to competition since 1996.

América Móvil controls about 88% of the fixed lines in service through its subsidiary Claro. Mobile telephony is the most developed telecom market sector in Guatemala, accounting for most voice lines and internet access lines. The intense competition among the three operators has helped to improve services and lower prices for end-users. Mobile penetration is on a par with the regional average, though the slower growth in the mobile subscriber base suggests a level of market saturation, with the emphasis among operators being on generating revenue via mobile data services.

Key developments:

Regulator prepares for 1700MHz spectrum auction in mid-2019;
Millicom acquires the cableco Cable DX;
Movistar and Tigo extend LTE services;
International mobile money remittance services gain traction;
América Móvil's AMX-1 cable enters service, providing connectivity between Guatemala and several countries including the US and Brazil;
Report update includes the regulator's market data to December 2017, operators' data to Q2 2018, recent market developments.

Companies mentioned in this report:

Tigo (Millicom), Telefónica (Movistar), Claro (Telgua), Guatel, Cablenet, Unitel, Comcel, A-Tel


1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Historic overview
5. Regulatory environment
5.1 Regulatory authority
5.1.1 Superintendencia de Telecomunicaciones (SIT)
5.2 Telecom sector liberalisation
5.3 Privatisation of Guatel/Telgua
5.4 DR-CAFTA
5.5 Interconnection
5.6 Foreign investments
6. Fixed network operators
6.1 Claro/Telgua (América Móvil)
6.2 Movistar (Telefónica)
7. Telecommunications infrastructure
7.1 National fibre-backbone networks
7.1.1 Public payphones
7.2 International infrastructure
7.2.1 Interconnection with other Central American countries
7.2.2 Submarine cable networks
7.2.3 Satellite networks
8. Broadband market
8.1 Introduction and statistical overview
8.1.1 Market analysis
8.1.2 Broadband statistics
9. Mobile market
9.1 Market analysis
9.1.1 Mobile statistics
9.1.2 Mobile voice services
9.1.3 Mobile broadband
9.2 Regulatory issues
9.2.1 Spectrum auctions
9.3 Mobile infrastructure
9.3.1 Analogue networks
9.3.2 Digital networks
9.3.3 Other infrastructure developments
9.4 Major mobile operators
9.4.1 Tigo Guatemala
9.4.2 Claro (América Móvil)
9.4.3 Movistar (Telefónica)
9.4.4 RED (Intelfon)
9.5 Mobile content and applications
9.5.1 M-payment
10. Related reports
Table 1 Top Level Country Statistics and Telco Authorities - Guatemala 2018 (e)
Table 2 Evolution of GDP in Guatemala 2000 - 2018
Table 3 Fixed lines by main operator 2009 - 2017
Table 4 Fixed lines by minor operator 2009 - 2017
Table 5 Historical - Fixed lines in service and teledensity 1996 - 2009
Table 6 Fixed lines in service and teledensity 2010 - 2019
Table 7 Public payphones in service 2003; 2008; 2012-2017
Table 8 Historical - Internet users and penetration rate 1997 - 2009
Table 9 Internet users and penetration rate 2010 - 2018
Table 10 Fixed-line broadband subscribers and penetration rates 2005 - 2018
Table 11 Mobile prepaid/postpaid ratio 2002 - 2017
Table 12 Historic - Mobile subscribers and penetration rate 1997 - 2009
Table 13 Mobile subscribers and penetration rate 2010 - 2019
Table 14 Mobile subscribers by operator (regulator data) 2003 - 2017
Table 15 Market share by mobile operator 2000 - 2017
Table 16 Mobile traffic by operator 2014 - 2017
Table 17 Mobile traffic market share by operator 2014 - 2017
Table 18 Active mobile broadband subscribers and penetration 2009 - 2018
Table 19 Tigo mobile subscribers 2000 - 2018
Table 20 Tigo financial data 2015 - 2018
Table 21 Claro mobile subscribers 2000 - 2017
Table 22 Movistar Guatemala mobile subscribers 2003 - 2017
Chart 1 Fixed lines in service and teledensity 2005 2019
Chart 2 Internet users and penetration rate 2010 2018
Chart 3 Broadband subscribers and penetration rates 2005 2018
Chart 4 Mobile subscribers and penetration rate 2003 2019
Chart 5 Mobile subscribers by operator (regulator data) 2003 2017
Chart 6 Market share by mobile operator 2000 2017
Exhibit 1 Major submarine cable networks connecting Guatemala

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