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Greece - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Greece - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Greece’s telcos secure multi-million Euro loans to build out NGNsGreece’s telecoms market has undergone some very tough economic conditions in recent years, leading to lower sector revenue and investment. Operators across the board have seen gross profits tumble, and the continuing economic turmoil will make market conditions particularly tough during the next few years. The dominant player remains the incumbent telco Cosmote (OTE). The company has experienced significant challenges, but is supported by the organisational ability and financial clout of its parent Deutsche Telekom. Despite market liberalisation, Cosmote continues to dominate all sectors in the market.

The telecom regulator EETT has shown increasing success in promoting competition, with local loop unbundling well utilised to deliver competing fixed-line services. Promoting competition has become one of the EC’s conditions for Greece’s financial bailouts. In February 2017 access for competitors was extended to Cosmote vectoring VDSL infrastructure.

The main broadband operators have recently secured loans to enable them to build fibre-based next generation networks and so reach European broadband targets by 2020. The slowly increasing consumer take up of broadband services and a steady deployment of faster VDSL infrastructure has in turn encouraged the development of a range of IP services including streaming videostreaming.

Greece’s well-developed mobile market is dominated by the three mobile network operators Wind Hellas, Vodafone Greece and Cosmote. Tariffs have fallen in recent years as a result of competition and regulatory mandated reductions in MTRs. Operators have invested in LTE infrastructure and technologies including carrier aggregation to provide networks capable of meeting customer demand for data services. This in turn is helping the operators to grow revenue and offset declining revenue from voice and SMS services. Wind Hellas and Vodafone have a mobile network sharing deal in place, and have also partnered to develop a large-scale fibre-based fixed-line NGN.

This report introduces the key aspects of the Greek fixed-line telecoms, wholesale and IT markets, outlining the regulatory environment, assessing the major players and providing relevant operational data and financial statistics on both the operators and the market. The report also reviews the mobile market, covering regulatory and market developments as well as financial and operating statistics for the key players. In addition the report analyses the fixed and wireless broadband markets, providing an assessment of developments relating to vectoring VDSL and fibre networks as well as subscriber forecasts to 2022.

Key developments:

Regulator selects Forthnet as Universal Services provider;
Three telcos planning to invest €250 million to meet EU broadband targets by 2020;
Cypriot government draws up legislation aimed at selling off Cyta Hellas;
Government transfers 5% stake in OTE to TAIPED privatisation agency;
Forthnet rebrands all services as Nova;
Deregulation of the retail market for fixed-line calls;
Alternative operators able to access Cosmote’s VDSL vectoring technology;
Cosmote extends VDSL network to cover 1.3 million premises;
Cosmote trials carrier aggregation technology providing 1.2Gb/s download, launches LTE-A Pro services providing data at up to 500Mb/s;
Report update includes the regulator’s 2015 market review and 2015 annual report, telcos’ financial and operating data to Q4 2016, recent market developments.

Companies mentioned in this report:

Cosmote (OTE), Forthnet (Nova), Wind Hellas, On Telecoms, Tellas, Hellas Online, Vodafone Greece, Cytaglobal, Telecom Italia Sparkle, Vestitel.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2016 (e)
    • Table Telephone network statistics - 2016 (e)
    • Table Internet user statistics - 2016 (e)
    • Table Broadband subscriber statistics - 2016 (e)
    • Table Mobile statistics - 2016 (e)
    • Table National telecommunications authority
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW AND STATISTICS
      • Table Retail revenue from fixed-telephony, internet and content services - 2005 - 2015
      • Table Telecom revenue by provider - 2004 - 2015
      • Table Telecom sector investments - 2004 - 2015
      • Table Licensed telcos' financial performance (regulator data) - 2000 - 2015
  • REGULATORY ENVIRONMENT
    • BACKGROUND
      • EU regulatory framework
      • Revised NFR
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
      • Privatisation
      • Interconnection
        • Table Fixed-line interconnection rates by operator - 2012 - 2015
      • Access
        • Table LLU and shared access lines - 2007 - 2015
        • Table Cosmote LLU lines - 2006 - 2016
      • Number Portability (NP)
        • Table Annual fixed number portings - 2004 - 2015
      • Carrier selection and carrier preselection
        • Table CPS lines - 2004 - 2013
        • Table WLR lines - 2009 - 2013
      • Universal Service Obligation (USO)
  • FIXED NETWORK OPERATORS
    • OVERVIEW OF OPERATORS
      • Table OTE share of fixed-line call traffic - 2005 - 2015
      • Table Fixed-line traffic - 2004 - 2015
    • COSMOTE (HELLENIC TELECOMMUNICATIONS ORGANIZATION, OTE)
      • Table OTE Group financial data - 2006 - 2016
      • Table Cosmote subscriber data - 2009 - 2016
      • Table Cosmote company financial data by sector- 2013 - 2016
    • WIND HELLAS
    • FORTHNET (NOVA)
      • Table Forthnet Group financial data - 2007 - 2016
      • Table Forthnet Company financial data - 2009 - 2016
      • Table Forthnet bundled services subscribers - 2014 - 2016
    • VODAFONE GREECE
    • CYTA HELLAS
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
      • Table Fixed lines in service - 2000 - 2015
      • Table OTE and altnet fixed lines in service - 2005 - 2015
      • Table Fixed-line teledensity - 2000 - 2016
      • Cosmote
        • Table OTE PSTN lines in service - 2005 - 2016
        • Table Cosmote market share of fixed-lines in service - 2005 - 2015
      • NGN
        • Table Next Generation Network access penetration - 2011 - 2015
      • Alternative operators
      • Satellite networks
      • Submarine cables
  • BROADBAND MARKET
    • FIXED BROADBAND MARKET
      • Overview
        • Table Historic - Internet users and penetration - 1999 - 2009
        • Table Internet users and penetration - 2010 - 2018
        • Table Market share of broadband lines by speed - 2012 - 2015
        • Table Average DSL broadband line data rate - 2008 - 2015
        • Table DSL lines by platform/provider - 2012 - 2015
        • Table Market share of broadband subscribers by platform/provider - 2009 - 2015
        • Table Market share of broadband subscribers: OTE and altnets - 2012 - 2016
        • Table Fixed broadband subscribers and penetration - 2003 - 2017
        • Table Bundled services subscriptions by type - 2015
        • Table Forecast fixed broadband subscribers and penetration -2017; 2019, 2022
      • Asymmetric Digital Subscriber Line (ADSL)
        • Table Cosmote retail ADSL subscribers - 2007 - 2016
        • Table Forthnet broadband and LLU subscribers - 2007 - 2016
        • Table Vodafone retail DSL subscribers - 2012 - 2016
        • Table Cosmote VDSL subscribers - 2013 - 2016
      • Fibre-to-the-Premises (FttP) networks
    • OTHER FIXED BROADBAND SERVICES
      • Fixed wireless (Wi-Fi and WiMAX)
  • DIGITAL MEDIA
    • OVERVIEW
    • DIGITAL TV
      • Videostreaming
        • Table Cosmote TV subscribers - 2009- 2016
        • Table IPTV subscribers - 2012- 2017
        • Table Forthnet pay-TV subscribers - 2013 - 2016
      • Satellite TV
        • Table Satellite pay TV subscribers - 2012 - 2017
      • Digital Terrestrial TV (DTTV)
  • DIGITAL ECONOMY
    • OVERVIEW
    • E-GOVERNMENT
    • INFRASTRUCTURE
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile subscribers (SIM) and penetration - 1996 - 2009
        • Table Mobile subscribers (SIM) and penetration - 2010 - 2018
        • Table Active mobile subscribers (SIM) - 2003 - 2015
        • Table Mobile and fixed-line traffic - 2004 - 2015
        • Table Mobile ARPU - 2009 - 2015
        • Table Mobile market share of subscribers by operator - 2005 - 2015
        • Table Mobile service revenue and annual change - 2003 - 2015
        • Table Proportion of mobile revenue by service - 2015
        • Table Mobile service EBITDA and annual change - 2003 - 2014
        • Table Mobile service capex - 2001 - 2014
        • Table Ratio of prepaid to postpaid subscribers - 2009 - 2015
        • Table Cosmote prepaid subscribers - 2005 - 2016
        • Table Vodafone proportion of prepaid subscribers - 2005 - 2016
      • Mobile data
        • Table Total SMS messages sent - 2006 - 2015
        • Table Total MMS messages sent - 2009 - 2015
      • Mobile broadband
        • Table Active mobile broadband subscribers and penetration - 2004 - 2015
        • Table Mobile data traffic - 2009 - 2015
      • Regulatory issues
        • Table Mobile interconnection traffic by type - 2009 - 2015
        • Table Annual mobile number portings - 2004 - 2015
        • Table Overview of spectrum auction results
        • Table 2G auction results - 2001
        • Table 900MHz and 1800MHz auction spectrum - 2011
        • Table 900MHz and 1800MHz auction results - 2011
        • Table Spectrum auction results - 2014
        • Table Spectrum auction results overview - 2001 - 2014
        • Table Spectrum auction results - February 2017
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table 3G auction results in Greece - 2001
      • Other infrastructure developments
      • Major mobile operators
        • Table Vodafone subscribers - 2008 - 2016
        • Table Vodafone ARPU - 2008 - 2016
        • Table Vodafone financial data - 2008 - 2017
        • Table Total SMS messages sent - 2014 - 2016
        • Table Cosmote mobile financial data - 2007 - 2016
        • Table Cosmote annualised ARPU - 2006 - 2016
        • Table Cosmote mobile data revenue - 2015 - 2016
        • Table Cosmote subscribers - 2006 - 2016
      • Mobile Virtual Network Operators (MVNOs)
      • Mobile content and applications

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