This annual report offers a wealth of information on the trends and developments taking place in the worldwide e-government, e-health and tele-education sectors. The report provides analyses of the issues surrounding the growth of such services and includes global and regional statistics. Comprehensive information on the exciting developments taking place on a regional level is also included.
Subjects covered include:
Many governments around the world now understand that broadband infrastructure can provide real benefits - not just in delivering high-speed Internet, but also in delivering services that are critical to the communities they serve. Important social services that depend on high quality broadband infrastructure include e-government, e-health and tele-education.
Around the western world we are facing a massive dilemma in relation to healthcare. New advances in medical technologies are increasing life expectations and improving quality of life. The cost of this however is enormous and we simply can no longer afford to finance these huge advances via the public health systems. In countries with proper broadband infrastructure, e-health is shaping up as a way that allows us to access these services at a more affordable cost. The alternative to not embracing e-health is to accept a significantly inferior healthcare service in the future. Countries that are lagging in these broadband infrastructure developments are going to face, not just a telecoms dilemma - but, more importantly, they are going to face a health crisis.
There is no doubt that e-health is going to totally transform the national healthcare systems and that society will need time to make the adjustment. Training is vital, and not just of medical professionals. Equally important is the training of other carers, volunteers, and the patients themselves. This is where tele-education can play an important role. Tele-education is becoming more and more important, particularly in developing markets, as it offers the potential for millions of people to access education that they would not be able to otherwise. Telecommunication technologies, such as mobile devices, the Internet and associated Web 2.0 applications, have further broadened the quality and possibilities for remote education and the ‘virtual classroom’.
Now that the broadband markets are moving in the right direction, we have shifted our focus from access to actual broadband services and applications - such as e-government. While one of the primary aims of e-government is to improve customer service for citizens; e-government applications can also assist in improving communication and information sharing between government departments. For citizens, one-stop services can reduce time and confusion when dealing with a number of departments. Interactions between government, business and industry can also be improved via e-government applications and the increased transparency of such services can lead to less corruption. In addition, streamlining services can lead to cost cutting and less waste of public resources.
This annual report explores and analyses the trends and developments taking place in the e-government, e-health and tele-education sectors. The report provides an outline of the benefits of such services and explores the issues surrounding their development. The report includes global and regional statistics and provides valuable insights into the developments taking place at a regional level for North America, Latin America, Europe, Middle East, Africa and Asia Pacific.